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Lancaster Hall Hotel

3.0 star property

Photo gallery for Lancaster Hall Hotel

Front of property
Lobby sitting area
Superior Double Room
Restaurant
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
35 Craven Terrace, London, England, W2 3EL
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Westbourne Grove
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

8.6 out of 10
Excellent
(111 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(51 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

8.6 out of 10
Excellent
(37 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Standard

Basic Double Standard

Basic Double Standard

8.0 out of 10
Very good
(41 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Double

Superior Plus Double

Superior Plus Double

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Twin

Superior Plus Twin

Superior Plus Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

London

Located in London (London City Centre), Lancaster Hall Hotel is a 4-minute walk from Kensington Gardens and 6 minutes by foot from Hyde Park. .This hotel is 1.5 mi (2.4 km) from Oxford Street and 2.1 mi (3.4 km) from Natural History Museum.

What's nearby

  • Kensington Gardens - 3 min walk - 0.3 km
  • Hyde Park - 5 min walk - 0.4 km
  • Westbourne Grove - 6 min walk - 0.5 km
  • Queensway - 7 min walk - 0.7 km
  • Portobello Road Market - 18 min walk - 1.5 km

Getting around

  • Lancaster Gate Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London City Airport (LCY) - 52 min drive

Restaurants

  • ‪Tajrish Restaurant - ‬1 min walk
  • ‪The Pride of Paddington - ‬4 min walk
  • ‪Bizzarro - ‬3 min walk
  • ‪Treelogy Speciality Coffee - ‬5 min walk
  • ‪The Swan - ‬3 min walk

About this property

Lancaster Hall Hotel

Hotel with a restaurant, 6-minute walk to Hyde Park
Lancaster Hall Hotel offers 80 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 80 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
At Lancaster Hall Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Lancaster Hall Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16 for adults and GBP 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Property is also known as

Lancaster Hall Hotel Hotel
Lancaster Hall Hotel London
Lancaster Hall Hotel Hotel London

Lancaster Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1206 reviews
Rating 8 - Good. 423 out of 1206 reviews
Rating 6 - Okay. 125 out of 1206 reviews
Rating 4 - Poor. 22 out of 1206 reviews
Rating 2 - Terrible. 11 out of 1206 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was in good order. Bathroom was tight for space. No kleenex available. Love the midcentury modern vibe of the style of the hotel. The street was noisy if you wanted to sleep with the windows open. Breakfast had the usual choices but found the hot food was cold. The burners did not keep the food warm enough. Hotel is located in a quaint part of London and the Paddington Station tube was only a 5 minute walk. Lots of very good pubs and restaurant in the area. Kensington park was a 5 min walk as well.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joy

Stayed 2 nights in Nov 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff were pleasant and helpful, room was comfortable. Lobby was comfortable and a great place to sit and visit with the people we were traveling with.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but clean. Nice street close to Hyde Park. Lots of good dining options close by. Close to Paddington station.
Stayed 5 nights in Oct 2025

8/10 Good

Catherine, St. Johns

Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay, easy access to transport
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel close to Paddington Station (very good for getting around London). Clean and nice room, price was reasonable and staff was friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Maria

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Helpful staff. Decent room for the price and location. Small lift- not big enough to turn a wheelchair
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 3 nights in Sep 2025

8/10 Good

anthony

Stayed 2 nights in Oct 2025

10/10 Excellent

VIRGILIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

darren

Liked: Cleanliness
Room was smaller than anticipated with no room for clothing so ended up living out of the suitcase. Reception staff appear not to have a clue but as a place just to rest my head it was adequate.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
just perfect for our needs: central, clean, really friendly and didn't cost an arm and a leg
Stayed 1 night in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property was what we expected. A small room that we could just sleep and decompress in after touring London all day. The nearby food options are good and its location next to Paddington station made it very easy to travel to Heathrow.
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a unique building. The staff was very friendly and the breakfast was good too.
Stayed 2 nights in Oct 2025

6/10 Okay

brad

Liked: Staff & service
Stayed 6 nights in Oct 2025

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good. Staff were friendly and accommodating. Rooms were small but clean. Very close to Kensington gardens and Paddington Station. The only downside was that when next door opened their room door you thought someone was coming into your room.
Stayed 2 nights in Sep 2025

6/10 Okay

Amy

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Noisy room, dirty sheets

One of my pillow cases had something that appeared to be blood on it, and my sheets had black marks on them. Also my room was very noisy, and there was a problem with the toilet. I have stayed here before and had no issues, but this stay was sub par.
Stayed 1 night in Oct 2025

10/10 Excellent

Alessandro

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

CHIHHWA YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Provided in room coffee, tea bags, we didn’t take the breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy walk to tube stations
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay we had in a great location at a great hotel! Kudos to the front desk men who were friendly and helpful and gave us great directions. The location of this hotel is within easy walking distance of 2 tube stations and also Hyde Park. We were so happy with our room and all the friendly staff who always made us feel welcome. The room was clean and spacious. We enjoyed breakfast here as well which had many options to choose from. We also had dinner on the same street in a lovely Italian restaurant. Would highly recommend this hotel as your home away from home!
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Room was neat and clean. A bit small, but average size or more for London. Good breakfast buffet, good internet, quiet, with many nearby cafe and restaurant choices. Walkable from Paddington Station.
Stayed 1 night in Oct 2025