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Lancaster Hall Hotel

3.0 star property

Photo gallery for Lancaster Hall Hotel

Front of property
Lobby sitting area
Lobby lounge
1 bedroom, in-room safe, desk, laptop workspace
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View map
35 Craven Terrace, London, England, W2 3EL
  • Kensington Gardens
    ‪3 min walk‬
  • Hyde Park
    ‪5 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(50 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Twin

Superior Plus Twin

Superior Plus Twin

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room

8.6 out of 10
Excellent
(33 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Plus Double

Superior Plus Double

Superior Plus Double

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Standard

1 bedroom, in-room safe, desk, laptop workspace

Basic Double Standard

8.0 out of 10
Very good
(30 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Twin Room

8.6 out of 10
Excellent
(101 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Located in London (London City Centre), Lancaster Hall Hotel is a 4-minute walk from Kensington Gardens and 6 minutes by foot from Hyde Park. .This hotel is 1.5 mi (2.4 km) from Oxford Street and 2.1 mi (3.4 km) from Natural History Museum.

What's nearby

  • Kensington Gardens - 3 min walk - 0.3 km
  • Hyde Park - 5 min walk - 0.4 km
  • Oxford Street - 4 min drive - 2.3 km
  • Natural History Museum - 5 min drive - 2.4 km
  • Piccadilly Circus - 7 min drive - 3.6 km

Getting around

  • Lancaster Gate Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London City Airport (LCY) - 52 min drive

Restaurants

  • ‪The Pride of Paddington - ‬4 min walk
  • ‪Bizzarro - ‬4 min walk
  • ‪Treelogy Speciality Coffee - ‬5 min walk
  • ‪Vapiano - ‬4 min walk
  • ‪Tukdin - Flavours of Malaysia - ‬1 min walk

About this property

Lancaster Hall Hotel

Hotel with a restaurant, a quick walk to Hyde Park
Lancaster Hall Hotel offers 80 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 80 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
At Lancaster Hall Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Lancaster Hall Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10.00 for adults and GBP 10.00 for children
  • Nearby parking fee: GBP 15 per day (3281 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Property is also known as

Lancaster Hall Hotel Hotel
Lancaster Hall Hotel London
Lancaster Hall Hotel Hotel London

Lancaster Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1177 reviews
Rating 8 - Good. 423 out of 1177 reviews
Rating 6 - Okay. 118 out of 1177 reviews
Rating 4 - Poor. 17 out of 1177 reviews
Rating 2 - Terrible. 10 out of 1177 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities

Read the details & avoid the financial shock.

I stayed 2 nights. My fault for not looking more closely at time of booking, but my rate jumped by over $105 dollars for my Tuesday night compared to fee for my Monday night. For the same room!!! Absolutely outrageous!! I spoke with some person via the hotels.com chat who gave me the usual blah blah blah nonsense about availability & demand. Why would the exact same room jump by $105 between a Monday and a Tuesday, in May?? The solution he offered was to cancel my booking & to be so nice as to not charge me for doing so! Obviously sleeping on the street wasn't an option so I was stuck with it. Absolutely outrageous. Staff were great, and helpful, but the hotel is extremely dated. No AC meaning our room was sweltering with it being just 23º outside. It wouldn't be possible to sleep there in the summer. No bathroom fan. Tub, shower head, sink & taps all very old (1980s). No mini-fridge. Mattresses seemed quite old. Location is great but there are also many other hotels in the area, I suggest shopping around for something newer that is better value for money. I would not stay at the Lancaster Hall Hotel again.
Stayed 2 nights in May 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay again
Stayed 4 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

juin lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay and hotel is close to tube line and parks to walk to lovely sights.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Li Ping

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I got bug bites on my back and arms. Too bad!!!
Stayed 5 nights in May 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a great location! Very convenient to two tube stations and close to Kensington Gardens
Stayed 1 night in May 2025

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

KENNETH

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel Good Value, Very Clean, Great Location
Stayed 5 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had a good variety fresh bread, cold cuts vegetables at a very reasonable price I would definitely stay at this hotel again and recommend it to others
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Stayed 6 nights in Apr 2025

8/10 Good

DAWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being walking distance from Paddington Station. The desk staff were very helpful and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic and very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in nice neighborhood

Lovely hotel in a nice neighborhood and convenient to public transport. Very good customer service. I would definitely stay here again.
Stayed 7 nights in Apr 2025

6/10 Okay

Gareth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

8/10 Good

Janette, Coral Springs

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a lot of restaurants around it and close to hyde park and other parks, great place!
Stayed 4 nights in Apr 2025

10/10 Excellent

EMILIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and really nice facilities, short walking to Paddington and Hyde Park
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time staying at the Lancaster Hall Hotel! Close to the underground and within walking distance of great restaurants and desserts!
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Underground, Kensington Gardens, great restaurants
Stayed 6 nights in Apr 2025

8/10 Good

Amy

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Breakfast items were tasty. Only thing is the noise from outside. Our room was on the 4th floor facing the street. Late night, we can hear intoxicated people yelling in the street. And we can hear car traffic outside.
Stayed 3 nights in Mar 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay except the hot water would suddenly stop and turn cold -
Stayed 2 nights in Mar 2025

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel quite nice. Almost all hotels in Paddington area are worth renting. It’s a short/easy walk from Paddington station and it’s a quiet area compared to downtown London. It’s so nice to walk downtown, through Hyde Park.
Stayed 3 nights in Apr 2025