Room and common areas were very clean, well lit, and staff was mostly friendly and knowledgeable. Location was excellent as was price. Loved the complementary coffee station, but staff was often too rushed to maintain it.
Food: dining room was very comfortable but there was not much food choice for breakfast or dinner and it was primarily packaged and heated.
Room: probably more suited to a single than a couple as the lighting settings are either all on, medium, or dark for room including bathroom, and when the door opens, all the lights go on automatically which is not great if one is sleeping and the other awake. The windows don't open and the a/c isn't very powerful, so it gets hot and stuffy.
Bathroom: great shower, but it leaked all over the floor and there was nowhere to hang the towels.
Location: excellent. Short walk to Farringdon where you can catch a train to Luton, Gatwick, or Heathrow or hop on the tube.