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Helen's Hotel

2.0 star property

Photo gallery for Helen's Hotel

Interior detail
Shared bathroom
Interior entrance
Standard Double Room
Free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
20 Craven Park, London, England, NW10 8TD
  • Place, Bridge Park Community Leisure Centre
    ‪15 min walk‬
  • Place, Swaminarayan Hindu Temple
    ‪15 min walk‬
  • Place, Willesden Jewish Cemetery
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bunk Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Premier Inn London Hammersmith - Talgarth Road
Hammersmith
  • Breakfast available
  • 24/7 front desk
4.4 out of 5, Excellent, 718 reviews
The price is AU$107
includes taxes & fees
17 May - 18 May
Premier Inn London Hammersmith - Talgarth Road

About the area

London

When you stay at Helen's Hotel in London, you'll be connected to the convention center, a 5-minute drive from OVO Arena Wembley and 5 minutes from Wembley Stadium. .This hotel is 4.3 mi (6.9 km) from Kensington High Street and 4.5 mi (7.3 km) from Hyde Park.

What's nearby

  • Bridge Park Community Leisure Centre - 15 min walk - 1.3 km
  • Swaminarayan Hindu Temple - 15 min walk - 1.3 km
  • Willesden Jewish Cemetery - 6 min drive - 2.0 km
  • Wembley Stadium - 9 min drive - 3.1 km
  • Hyde Park - 26 min drive - 8.9 km

Getting around

  • Harlesden Station - 7 min walk
  • Willesden Junction Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪Beit el Zaytoun - ‬13 min walk
  • ‪New Atlas Cafe - ‬3 min walk
  • ‪Royal Oak - ‬12 min walk
  • ‪Blue Moutain Peak - ‬11 min walk
  • ‪Grand Junction Arms - ‬11 min walk

About this property

Helen's Hotel

Helen's Hotel offers 11 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Guests have access to shared bathrooms.
Make yourself at home in one of the 11 guestrooms. Complimentary wireless internet access is available to keep you connected. Shared bathrooms are provided.
Make use of convenient amenities, which include complimentary wireless internet access and bike parking.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Virtual front desk

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Helen's Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service
I called the property on the day as i realised i hadnt checked mobility. Honestly the owner could not have been more helpful. Is the hotel dated yes but it is clean and felt safe and secure. The owner and staff were super freindly, super helpful and i would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Clean and tidy, great place if you’re going to Wembley. Worth the money and free parking. We had 4 single comfy beds. Only thing missing was a bin in the room. Other than that would highly recommend m!
Stayed 1 night in Sep 2025

4/10 Poor

Helen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Not a good experience at all. Broken bed springs, shared bathrooms, cracked sinks which had no plugs, only sockets behind bunk beds, Shower room had hole in floor under the floor covering, shower tray clean but stained. No human interaction- more of a low grade hostel than hotel….
Stayed 1 night in Sep 2025

8/10 Good

ROBIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Matt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

8/10 Good

Victoria

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Jose Daniel

Travelled with family
Liked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Julie

Travelled with family
Liked: Staff & service

Inaccurate listing on Hotels.com

The room itself was very special and reasonably comfortable. However, it was shared bathroom when the listing suggested the room had a private bathroom. The manager kindly put other guests on another floor to allow us exclusive use of the ground floor bathrooms but it made it a less comfortable stay, especially for teenage girls who felt a little vulnerable.
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities
Travelled as a family, was met on arrival to hotel, staff very friendly, gave the kids free lollipops& showed us to our room. Room was clean and comfy, just what we needed, shared bathrooms but didnt bother us as we didnt bump into anyone. Microwave, kettle& some cutlery in the room. Basic but for the price really good especially as its close to tube station. Area is a bit rough, rubbish etc everywhere but hotel itself was clean& tidy.
Stayed 3 nights in Sep 2024

8/10 Good

Bavanthan

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Not very safe. You can't even lock the door properly. The main door is also very unsafe
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
It was what you could expect, nothing over the top, but worth what you pay. The room was all freshly clean.
Stayed 1 night in Dec 2024