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Hard Rock Hotel London Ontario

4.0 star property

Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free pool cabanas, pool umbrellas
Serves lunch, dinner and happy hour
Nightclub
Exterior
Minibar, in-room safe, blackout curtains, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Room service
  • Housekeeping
  • Breakfast available
  • Bar
  • Parking available

Explore the area

View map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Fanshawe College
    ‪3 min drive‬
  • Budweiser Gardens
    ‪5 min drive‬
  • University of Western Ontario
    ‪8 min drive‬
  • London, ON (YXU-London Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, blackout curtains, soundproofing

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, Mobility Accessible (Gold, King with bunk bed)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, Mobility Accessible (King with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, blackout curtains, soundproofing

Family Suite, Mobility Accessible (Gold, King)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (Two Queens)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (King with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Suite, 1 Queen Bed, Terrace (Gold)

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, Terrace (Gold, Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Two Queens)

Classic Room (Two Queens)

Classic Room (Two Queens)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

London

When you stay at Hard Rock Hotel London Ontario in London, you'll be in the historical district, within a 10-minute drive of Budweiser Gardens and University of Western Ontario. .This family-friendly hotel is 0.6 mi (1 km) from Western Fair District and 0.7 mi (1.1 km) from Western Fair Entertainment Centre.

What's nearby

  • Western Fair Entertainment Centre - 14 min walk - 1.3 km
  • Fanshawe College - 3 min drive - 2.5 km
  • Victoria Park - 4 min drive - 3.3 km
  • Budweiser Gardens - 5 min drive - 4.0 km
  • University of Western Ontario - 8 min drive - 5.8 km

Getting around

  • London, ON (XDQ-London Train Station) - 9 min drive
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Nova Era Bakery & Pastry - ‬9 min walk
  • ‪Crabby Joe's Bar & Grill - ‬20 min walk
  • ‪Kellogg Canada Inc - ‬8 min walk
  • ‪Tim Hortons - ‬11 min walk

About this property

Hard Rock Hotel London Ontario

Family-friendly hotel with 2 restaurants and a nightclub
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and safes. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 164 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a nightclub, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Sessions, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Sessions - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
1913 - This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (213 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 85 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults, and CAD 10 to 20 for children
  • Uncovered valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 85 per pet (varies based on length of stay) plus CAD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Hard Rock Hotel London Ontario Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 90 out of 104 reviews
Rating 8 - Good. 10 out of 104 reviews
Rating 6 - Okay. 2 out of 104 reviews
Rating 4 - Poor. 0 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing! We are local but celebrated my daughter’s birthday with a staycation to check out this new hotel and we will definitely be back. The staff was very friendly and super attentive. The pool was very nice too. All of the amenities the hotel offers are great! The restaurant (Sessions) was a 10/10. Our food tasted great and the service was good. Very happy with our stay and overall experience!
Stayed 1 night in May 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service levels were disappointing for the price of

Im not a complainer but wanted to share my experience with my stay at your new hotel as a customer. I’ve stayed at multiple hard rock hotel locations. This is more constructive criticism than complaining. I want to see your hotel and operations do really well. I understand you just opened and your staff are all really nice. You can’t teach personality. That being said improvements need to be made with an experienced management staff to help them improve providing great customer service at a hotel of this standard. Otherwise this hotel will not stay in operation which we all don’t want. Upon check in I pulled up to the front entrance in my vehicle and introduced myself as a guest. I asked the best way to check in and if there was assigned parking for hotel guests. The concierge looked at me as if I was asking a confusing question to a point where I thought he was joking around with me but he obviously wasn’t. Upon check once I parked the staff were all really nice. A staff member guided us to our room. We could tell the hotel was far from being at capacity on a Friday night. The best room advertised as a suite was purchased by myself the night prior. -When we got ready to enter the room the staff member made a comment that she had personally stayed in the room and it has the smallest bathroom of all rooms that are advertised as suites in the room category we purchased. Lastly we called to order room service from the menu in the hotel room they said they don’t offer.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Doug

Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Audrey

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard Rock Hotel

Very beautiful hotel. A little pricey. My only disappointment was the lack of blue boxes in our room. The staff were friendly and accommodating.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel that is fun. When we walked in, there was a singer in the open bar. We were greeted by very friendly staff ( Anthony) who was happy to help with our luggage and answer all of my questions. The pool was amazing and the food in the restaurant on site was delicious. The next day, I met another staff member who walked with me to show me where Starbucks was located… on site, btw. Overall, a wonderful stay and we will return.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in Apr 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs are very friendly
Stayed 1 night in Apr 2025