6/10 Okay
Karen
Travelled with family
17 Feb 2026
Liked: Cleanliness, staff & service
We were pleasently impressed with the size of the family room and a big bonus was 2 single beds for our sons, not a sofa bed or double. So, we had 1 double and 2 singles. The beds were very comfy, a lot better than some hotels/apartments we have stayed.
However, the room was far too hot, the radiator was on all night and the heat made it so uncomfortable to sleep. One if the single beds is against the radiator and window, my son was the hottest of us all. We did open the window, but not much as we were on the top floor, i was concered if my son sat up, moved near the window he could have fallen out, there needed a safety guard, this is the family room or better still turn the heating in the rooms down, there are lots of reviews about how hot the rooms are. The bed also broke in the morning, one of us sat on the edge to put socks on and it collasped. Just screws fell out, but there should be maintenance to ensure the beds are safe.
Despite this for the price we paid, the location was good for where we wanted to go, the museums. Even if we had gone further into the city it stilll would have been good. It was a 5 minute walk to the underground station. The staff were friendly and the rooms were very clean
o
Karen
Stayed 1 night in Feb 2026
