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City Sleeper at Royal National Hotel

4.0 star property

Photo gallery for City Sleeper at Royal National Hotel

Lobby sitting area
Lobby lounge
Restaurant
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar
  • Laundry room

Explore the area

View map
38-51 Bedford Way, London, England, WC1H 0DG
  • Place, University College London
    ‪1 min walk‬
  • Place, Russell Square
    ‪2 min walk‬
  • Place, The British Museum
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪66 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(122 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(150 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Single Room

Business Single Room

Business Single Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for City Sleeper Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for City Sleeper Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Double Room

  • Sleeps 2

View all photos for City Sleeper Business Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Business Single Room

  • Sleeps 1

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About the area

London

With a stay at City Sleeper at Royal National Hotel, you'll be centrally located in London, steps from Russell Square and 9 minutes by foot from The British Museum. .This hotel is 1.1 mi (1.7 km) from Leicester Square and 1.4 mi (2.3 km) from Trafalgar Square.

What's nearby

  • University College London - 1 min walk - 0.2 km
  • Russell Square - 2 min walk - 0.2 km
  • University of London - 4 min walk - 0.4 km
  • The British Museum - 8 min walk - 0.7 km
  • Tottenham Court Road - 9 min walk - 0.8 km

Getting around

  • Russell Square Underground Station - 4 min walk
  • London (QQU-London Euston Train Station) - 9 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪Fitz's Brasserie - ‬3 min walk
  • ‪Blooms Pizza Cafe - ‬1 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Noxy Brothers - ‬2 min walk
  • ‪Bloomsbury Lanes - ‬2 min walk

About this property

City Sleeper at Royal National Hotel

Hotel with a restaurant, steps from Russell Square
City Sleeper at Royal National Hotel offers 272 accommodations with safes and coffee/tea makers. 40-inch plasma televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Stay in one of 272 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional features at this hotel include a reception hall and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
City Sleeper at Royal National Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 24 per day)
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 19 for adults and GBP 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19 for adults and GBP 19 for children
  • Self parking fee: GBP 24 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

City Sleeper At Royal National
City Sleeper at Royal National Hotel Hotel
City Sleeper at Royal National Hotel London
City Sleeper at Royal National Hotel Hotel London

City Sleeper at Royal National Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 818 out of 1684 reviews
Rating 8 - Good. 612 out of 1684 reviews
Rating 6 - Okay. 159 out of 1684 reviews
Rating 4 - Poor. 55 out of 1684 reviews
Rating 2 - Terrible. 40 out of 1684 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicola

Liked: Cleanliness, property conditions & facilities, room comfort
Didn’t have breakfast. Staff all friendly. Didn’t use bar. 24 hour shop well stocked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Candace

Stayed 1 night in Nov 2025

10/10 Excellent

rachel

Liked: Cleanliness, amenities, property conditions & facilities
Great room, spacious and clean with a bath which was lovely after a hard days shopping in London!
Stayed 1 night in Nov 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness
Room was clean and tidy, breakfast was good, but there is little to no sound proofing, lots of hallway noise and street noise (I actually thought the window was open it was so noisy). Location is great though. If I was going to stay again I'd look for an internal room away from the lifts
Stayed 3 nights in Oct 2025

8/10 Good

Henry

Liked: Cleanliness, amenities, property conditions & facilities
The room was kept very clean and all the staff were very courtaeous and good mannered
Stayed 7 nights in Oct 2025

10/10 Excellent

MIRELA

Stayed 3 nights in Nov 2025

6/10 Okay

michael

Liked: Cleanliness, property conditions & facilities
This was our 3rd stay at the city sleeper, but the first to leave us disappointed. Whilst the room was up to standards and met our needs we were frustrated and disappointed with a few accessible needs. In the reception area there is a lift marked with a wheelchair sign and a message saying to ask staff if assistance is required to use the lift. As my daughter had her power add on attached to the wheelchair, this would mean she could just roll in and out of the lift as it is larger. However, we were informed that this lift "wasnt for disabled guests but disabled staff and doesn't go to the floors with bedrooms! All very confusing bearing in mind the sign insinuates its for guests and to ask for help. The other lifts are very small for a wheelchair user and I had to manually move her chair to fit in. The second issue is in relation to the accessible parking. Its super to see the buttons for the doors to the car park being at an accessible height but again, highly frustrating that on our return to the car, there was a van parked so close to us which resulted in my daughter being unable to get her wheelchair to the car door and certainly there wasnt enough room to open the door fully for access. Instead, I had to reverse, blocking access to others, whilst she got in. This could easily be avoided by painting a yellow box next to the spaces like most car parks have. This was stressful as she had just been discharged from Great Ormond Street & just wanted to get home!
Stayed 1 night in Nov 2025

6/10 Okay

Joan

Business traveller
Liked: Cleanliness
Difficult to sleep because of road noise
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities
Cleanliness of room, fantastic and courteous staff
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
2 night stay for a concert. Didn’t have breakfast. Room, was clean and tidy with an excellent shower. Ideally placed for local transport.
Stayed 2 nights in Nov 2025

6/10 Okay

Lee

Stayed 1 night in Oct 2025

10/10 Excellent

Margery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and cleaned daily. The luggage storage is a huge plus. The courteous staff allowed us to check in early which was greatly appreciated as we had taken an overnight flight.
Stayed 3 nights in Oct 2025

8/10 Good

Robert Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a nice clean hotel in an excellent location. The best feature was the price and location. Good access to transit and within 30 minutes of most things in the city. It's clean and tidy and modern, though as many places in UK there is no AC. The breakfast option was a great plus for us. Lots to choose from. It is however a very basic hotel, rooms were simple and small. Things like a box of Kleenex were not there. There are no real amenities. However service was good and overall pleased with our stay.
Stayed 7 nights in Oct 2025

8/10 Good

Luke

Stayed 3 nights in Oct 2025

10/10 Excellent

Antonietta

Stayed 3 nights in Oct 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, property conditions & facilities
Kind staff, clean room, excellent location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alysia

Stayed 3 nights in Oct 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities
The hotel is very comfortable and the breakfast is great. I loved the location. Only negative for me was the cleaning product in the hallways it has a very strong perfume smell which made me sneeze
Stayed 4 nights in Oct 2025

8/10 Good

carl

Liked: Cleanliness, staff & service, amenities
Great bathroom, very clean overall.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Nice place! Centrally located for a short stay! Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Haiqing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit noises for sleeping
Stayed 3 nights in Oct 2025

8/10 Good

MYOUNG GOO, Summerfield

Travelled with partner
Liked: Staff & service
Excellent location
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Likza

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
the reception area (terrible staff) did not make an efford to make you welcome. Other than that the room very clean and nice. I did not have breakfast this time but it is very good.
Stayed 2 nights in Oct 2025