See all properties
Save

citizenM London Victoria Station

4.0 star property

Photo gallery for citizenM London Victoria Station

Property amenity
Premium Room, 1 King Bed (View)
Exterior
Interior detail
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Place, Big Ben
    ‪17 min walk‬
  • Place, Piccadilly Circus
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Hotel Riu Plaza London Victoria
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,995 reviews
The price is AU$306
includes taxes & fees
16 Nov - 17 Nov
Hotel Riu Plaza London Victoria

About the area

London

With a stay at citizenM London Victoria Station, you'll be centrally located in London, just a 4-minute walk from Victoria Station Travel Information Centre and 11 minutes by foot from Buckingham Palace. .This property is 0.6 mi (1 km) from Green Park and 0.8 mi (1.2 km) from Hyde Park Corner.

What's nearby

  • Buckingham Palace - 9 min walk - 0.8 km
  • Hyde Park - 17 min walk - 1.5 km
  • Big Ben - 17 min walk - 1.5 km
  • Trafalgar Square - 7 min drive - 2.0 km
  • Piccadilly Circus - 7 min drive - 2.0 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪Flat Iron - ‬4 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪LEON - ‬4 min walk
  • ‪McDonald's - ‬5 min walk

About this property

citizenM London Victoria Station

Property with a restaurant, near Buckingham Palace
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 226 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions are provided, with digital programming available. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Satisfy your appetite at CanteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk.
A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1516 out of 2003 reviews
Rating 8 - Good. 353 out of 2003 reviews
Rating 6 - Okay. 84 out of 2003 reviews
Rating 4 - Poor. 28 out of 2003 reviews
Rating 2 - Terrible. 22 out of 2003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Yongyong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Man Tak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small (blood?) smudge on 2 of the replacement towels after a light clean. Otherwise, love the place.
Stayed 5 nights in Jul 2025

10/10 Excellent

KEYA, Walden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great amenities
Stayed 3 nights in Jul 2025

4/10 Poor

Yousif

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Rooms too small for 2 people

Room is too small. Bed is wall to wall (you have to crawl over your partner to get in bed. Not enough space for 2 people to cross each other. Bath room and shower are too narrow you can barely move.
Stayed 3 nights in Jul 2025

10/10 Excellent

Harjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The futuristic tone to the decor and set up was quite nice. It is conveniently located to within walkable distance to many of the attractions in the city. Breakfast had a wide selection. It was however quite inconvenient not to have a coffee maker or tea kettle in the room which is standard and we are so used to it. The room was also a tad bit tight for 2 occupants considering the price. But the staff were super nice and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Nice atmosphere. Good breakfast Very handy to trains and buses. Bed comfortable. Breakfast had an ample range of selections.
Stayed 15 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent trip to London

Close to all the great pubs, restaurants and historical places! Comfortable bed, great shower, small toilet! Fantastic decor, service in the lounge was excellent!
Stayed 5 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Jihee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, quiet, high tech room that blocked out all light effectively for sleep. Terrific breakfast buffet and nice lounge area. Convenient to major sites, Hyde Park and transportation. Staff is very nice, helpful and available. Only downside is room for one is small (not enough room to layout luggage) and there appears to be homeless shelter area on start of the block where hotel is located - I never had any issues walking back and forth from the hotel on my own and never felt unsafe but just pay attention to your surroundings if you are solo traveler like I was.
Stayed 2 nights in Jul 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jacki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jemelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, friendly and helpful staff, very central location, and affordable. Would definitely recommend to others and stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jemelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, friendly staff, nice lobby, location was very central. Will definitely stay here again in the future.
Stayed 4 nights in Jul 2025

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

My family and I had an amazing time at CitizenM London Victoria. The food was nice. The best part was its proximity to the Victoria train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Leeor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Try to avoid.

Flies buzzing all over the lobby bathroom. Smell of sewage in my room. They didn’t advise me that I needed to specifically ask to have the room serviced. Climate controls weren’t working - always too cold in the room. Water temp ironically was far too hot. Very sketchy street corner outside.
Stayed 2 nights in Jul 2025

10/10 Excellent

Oliver

Stayed 6 nights in Jul 2025

10/10 Excellent

Robert

Stayed 4 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Farnaz, North Vancouver

Stayed 2 nights in Jul 2025

10/10 Excellent

Anna, Cooper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a perfect location. Very central and close to Victoria Station. It has a cool vibe and a vibrant lobby that’s always busy with guests working and mingling. The bar and restaurant are available 24/7. The staff was helpful and friendly. I definitely recommend this hotel and will stay there again.
Stayed 5 nights in Jul 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great ,the location is so convenient!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great CitizenM stay

Perfect for our stay in London. Breakfast is lovely with a super variety to choose from. Location to Victoria Station helps with touring London. Love CitizenM concept.
Stayed 6 nights in Jul 2025