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Britannia Inn Hotel

3.0 star property

Photo gallery for Britannia Inn Hotel

Courtyard
Reception
Staircase
Property amenity
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
54 Mansfield Road, Ilford, England, IG1 3BD
  • Place, ExCeL Exhibition Centre
    ‪14 min drive‬
  • Place, Westfield Stratford City
    ‪16 min drive‬
  • Place, O2 Arena
    ‪19 min drive‬
  • Airport, London (LCY-London City)
    ‪13 min drive‬

Room options

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Twin Room

Twin Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Ilford

With a stay at Britannia Inn Hotel in Ilford (Valentines), you'll be within a 15-minute drive of ExCeL Exhibition Centre and Thames River. .This hotel is 8.8 mi (14.2 km) from London Bridge and 9 mi (14.4 km) from St. Paul's Cathedral.

What's nearby

  • Queen Elizabeth Olympic Park - 11 min drive - 8.9 km
  • ExCeL Exhibition Centre - 14 min drive - 10.0 km
  • Westfield Stratford City - 16 min drive - 10.9 km
  • London Stadium - 16 min drive - 11.5 km
  • O2 Arena - 19 min drive - 12.9 km

Getting around

  • Ilford Station - 8 min walk
  • Gants Hill Underground Station - 19 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬5 min walk
  • ‪Valentine's Park Cafe - ‬8 min walk
  • ‪Saravanaa Bhavan - ‬5 min walk
  • ‪The Urban Chocolatier - ‬7 min walk
  • ‪Jono's - ‬7 min walk

About this property

Britannia Inn Hotel

Art Deco hotel in Ilford with free parking
Britannia Inn Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and microwave in a common area. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 3 floors
  • 54 buildings
  • Art Deco architecture
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Britannia Ilford
Britannia Inn Hotel
Britannia Inn Hotel Ilford
Britannia Inn Hotel Hotel
Britannia Inn Hotel Ilford
Britannia Inn Hotel Hotel Ilford

Britannia Inn Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 179 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 232 out of 1002 reviews
Rating 4 - Poor. 105 out of 1002 reviews
Rating 2 - Terrible. 160 out of 1002 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mohsin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrific Check in

I had booked in with britannia inn hotel upon reaching there they said they don’t have room available so you need to go to another hotel we have talked to them to accommodate to you. I asked her if the room is better than what we have paid for already she said yes it is definitely an upgrade but when we reached after walking 10 minutes more that hotel named western hotel ilford have shifted us to their oldest building in which upon entering the corridor was smelling and then when we reached the room that was also smelling. I asked the receptionist he provided with room freshener for only once and said give it back right now. After that when we tried to sleep someone started fighting in the corridor and it was very loud few moment later someone was moved in our front room and even when they are going into the room by using the key the noise of even that thing was very clear in the room. Then shower had only hot water cold water was non existent. Overall it was a horrible horrible stay and also the check in process was even worst for me
Stayed 1 night in Aug 2025

4/10 Poor

Anu

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Asif

Travelled with family and small children
Disliked: Amenities
I booked hotel with Britannia inn , I went to reception and lady at reception was very rude . I received an email before check in that I need to pay 100 security deposit. I wanted to pay and she starting asking me for 300. I showed her that I email it’s mentioned that I need to pay 100 security deposits. Then after long conversation she said to pay 100. Not even single time she apologised for her rude behaviour. After payment she said we don’t have room available and we 6 guest including children need to go to another hotel which was about 1 KM away. We had lot of luggage and it took us about 15 minutes to reach there. I went to best western hotel and manager there was nice but they send to to another building which was a guest house not hotel. People were making noises till 12 AM in the guest house and out stay wasn’t really pleasant . I want to add, If I booking rooms in one hotel they shouldn’t send us to another hotel. If they have any problems they should let us know before arriving. I was not expecting such bad experience with Britannia Inn
Stayed 7 nights in Jul 2025

6/10 Okay

Atul

Stayed 1 night in Jul 2025

2/10 Terrible

Mr.

Stayed 1 night in Jul 2025

6/10 Okay

Jaspal Singh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Lovely hotel, friendly staff. The rooms could do with being updated though.
Stayed 2 nights in Jul 2025

6/10 Okay

Steven

Business traveller
Liked: Cleanliness

Additional charges

It was okay for tge night. I was told to give a deposit of £100, which was strange as I have paid for the hotel use before coming to the hotel. I think that if they were going to ask for that it should have been incorporated into the payment, so that helps to consider the use of the hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Krisztian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

★☆☆☆☆ Absolutely awful — avoid this hotel!

Booked a family room for 3 nights, but when we arrived late after a long journey, we were told (only after paying a £100 deposit) that we couldn’t stay due to a "leak." We were sent to a disgusting “partner” hotel (Lucky 8) in a filthy alleyway full of rats and bins. The room was dirty, sheets and bathroom were filthy, and it was nothing like what we booked. I later saw reviews from others who had the exact same issue months ago — so clearly, they lie and scam customers regularly. We left in the middle of the night with two kids and had to find another hotel which was not easy. Total scam and false advertising. Do not book here. Hotel.com also don't want to take any responsibilities. The pictures did not give back how dirty was the room (especially the carpet and the beds) and the bathroom. Also the Top of the toilet seat was missing.
Stayed 3 nights in Jul 2025

6/10 Okay

Vaninath

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Have used hotel on quite a few occasions, always welcoming, clean basic rooms at a great price. Room we stayed in this time was small bit everything we needed. Downside was guests above us had loose floorboards so heard every step and pigeons right outside our window making an awful noise constantly!
Stayed 2 nights in Jul 2025

8/10 Good

Zara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay thanks to the staff
Stayed 1 night in Jul 2025

8/10 Good

Seija

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alfie

Travelled with group
Liked: Cleanliness, room comfort
Great value for money, great choice for a budget holiday
Stayed 2 nights in Jul 2025

6/10 Okay

Beverley

Stayed 3 nights in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Clean and daily maid service.
Stayed 8 nights in Jun 2025

8/10 Good

Wai Bing

Travelled with family
Liked: Staff & service
Staff are nice, room cleaning everyday. Only things don’t like is using package of shampoo and soap for shower. The room at the day time is so hot when we stayed, we need open the back door to let the air circulate until sunset.
Stayed 3 nights in Jul 2025

4/10 Poor

Kyla

Travelled with family
Disliked: Property conditions & facilities

Failed to be even a basically decent hotel

I didn’t stay at this hotel as when I arrived they told me that the room was under maintenance and sent me to another hotel down the road. The room was okay, however it was outdated and needed some proper tlc. People were also going up and down the hall knocking on random doors at 12am making me extremely anxious. Breakfast was diabolical, with two hard boiled eggs, some fruit, some cheese, a hard croissant and a yogurt. Hardly the full English breakfast shown on the hotels website. The beds were uncomfortable and the double was just two single beds pushed together and held together by a sheet. The shower was okay but I kept being squirted in the eye while showering as the head wasn’t screwed on properly. It was also a bit concerning that the reception wasn’t even in the same building as my hotel room it was across the street.
Stayed 2 nights in Jul 2025

6/10 Okay

Miro

Liked: Cleanliness, staff & service
Wish I saw earlier that there was no air con. The two fans helped, but the single tiny window in the bathroom was not enough to allow fresh air in. Also, why was I sent to another building? The only explanation I got was “maintenance issues” which is what you say when you have no idea or can’t be bothered to give an answer.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Room not up to the standard expected

We had booked three rooms, only two of which came up to the expected standard, the third room was most disappointing to us, no kettle, no tv remote control, only one towel which had to be used to mop up the water in the wet room in order to use the bathroom facilities. We would like a refund for the room booking.
Stayed 1 night in Jun 2025

4/10 Poor

Helen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Julian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025