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Pullman Liverpool

4.0 star property

Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Interior
Property entrance
Shower, rainfall showerhead, designer toiletries, hair dryer
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
Monarchs Quay, Liverpool, England, L3 4FP
  • Place, ACC Liverpool
    ‪1 min walk‬
  • Place, M&S Bank Arena
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(86 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(27 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(42 reviews)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About the area

Liverpool

With a stay at Pullman Liverpool, you'll be centrally located in Liverpool, steps from ACC Liverpool and M&S Bank Arena. .This hotel is 0.6 mi (1 km) from Royal Albert Dock and 0.7 mi (1.1 km) from The Beatles Story Museum.

What's nearby

  • ACC Liverpool - 1 min walk - 0.1 km
  • M&S Bank Arena - 2 min walk - 0.2 km
  • Royal Albert Dock - 5 min walk - 0.4 km
  • The Beatles Story Museum - 5 min walk - 0.4 km
  • Liverpool ONE - 9 min walk - 0.8 km

Getting around

  • Liverpool James Street Station - 14 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Baltic Fleet - ‬9 min walk
  • ‪Rudy's Neapolitan Pizza - ‬6 min walk
  • ‪What's Cooking - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Madre - ‬6 min walk

About this property

Pullman Liverpool

Riverfront Liverpool hotel connected to the convention center, steps from ACC Liverpool
Pullman Liverpool offers 216 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 216 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM.
Pullman Liverpool has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1006 reviews
Rating 8 - Good. 174 out of 1006 reviews
Rating 6 - Okay. 36 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very warm welcome and pleasant stay. Great facilities, location and stylish accommodation. Would definitely recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wash very clean, the bed was a king-size and very comfortable, I slept like a log. I didn't eat here but had a drink from the bar and the cost was reasonable for a Hotel. The Albert Dock marina was a 5 min walk where there are options for bars and restaurants. The staff here were excellent, nothing to much trouble and the buffet breakfast was worth it too.
Stayed 1 night in Sep 2025

10/10 Excellent

Alistair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Staff was friendly. Room was clean. Great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff, comfortable room and a great view.

I had a lovely comfortable room on a high floor with a great view and a window seat too! I was able to watch out cruise ship docking from my window! The staff here were also very welcoming and helpful. My aunty and I ate in the restaurant twice and had lovely food which adapted well to my dietary needs. The only disappointment really was the tea provided - I drink earl grey tea and would have loved some early grey teabags !
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Lorna

Disliked: Cleanliness

Disappointed customers

We booked a superior room which turned out to be pretty average. The free mini bar was a joke! Hardly anything in it! Couple bottles of wine and beer and a couple of cans of Pepsi! To ice water with no gin! Room never was swept while we were there and used glasses not cleaned or renewed! Very disappointed in your hotel! Won’t be returning
Stayed 4 nights in Sep 2025

10/10 Excellent

ANDREW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for the M & S bank arena. Also convenient for Albert Dock & a short walk to the city centre
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & excellent staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was perfectly placed for the M&S arena and was a lovely place to stay. The only downside was how busy the lobby was, not many seats at all for the vast amount of people there and the wait for bar snacks was over an hour. The lobby is open to anyone though, not just hotel guests so that’s probably why.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern and comfortable room with a great view of the river. Very good restaurant with an above average breakfast buffet. Competent staff. Close to all the Beatles attractions - 10 minute walk to Beatles Story - and to lots of food options. The bed was on the firm side. Excellent rainfall shower and modern bathroom. Only instant coffee packets in the room but when I asked they brought up a very good fresh pot (I was desperate for good coffee).
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay.

Fantastic hotel. We ate in the bar snd the menu had enough to chose from and portions were plentiful. Room was comfortable and airy. Breakfast there is plenty to chose from whether you want the compete full english or something lighter like continental. The hotel does not have its own car park but the kings dock car park is literary 2 mins walk and they have a discount rate for ovetnight parking her just remember to get your parking ticket validated at the hotel reception. (we use this car park when ever we vist Liverpool). I will definitely book here againif wr are staying over in Liverpool again
Stayed 1 night in Sep 2025

10/10 Excellent

Paola

Stayed 1 night in Sep 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing,went out of their way to make us feel welcome !
Stayed 2 nights in Sep 2025

10/10 Excellent

Arnaldo, Droitwich spa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really high quality bedroom
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Pullman for 3 nights and really enjoyed our stay. The staff were lovely, the breakfast was great and the room was huge and comfortable. The hotel was a little out of the city centre however that didn’t bother us as we were happy to walk and the weather was great. We would be happy to stay again as it was quiet and near the water.
Stayed 3 nights in Aug 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jack

Stayed 1 night in Sep 2025

10/10 Excellent

KATRINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff customer service was second to none
Stayed 1 night in Sep 2025

2/10 Terrible

Jonathan

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Gary, Laurelvale

Liked: Cleanliness
Stayed 2 nights in Sep 2025