See all properties
Save

Pullman Liverpool

4.0 star property

Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Interior
Front of property
Restaurant
Shower, rainfall showerhead, designer toiletries, hair dryer

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
Monarchs Quay, Liverpool, England, L3 4FP
  • Royal Albert Dock
    ‪5 min walk‬
  • The Beatles Story Museum
    ‪5 min walk‬
  • Liverpool ONE
    ‪11 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(67 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Maldron Hotel Liverpool City

  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
4.6 out of 5, Wonderful, (447)
The price is AU$211
for 1 room
includes taxes & fees
4 July - 5 July
Maldron Hotel Liverpool City

About the area

Liverpool

With a stay at Pullman Liverpool, you'll be centrally located in Liverpool, steps from ACC Liverpool and M&S Bank Arena. .This hotel is 0.6 mi (1 km) from Royal Albert Dock and 0.7 mi (1.1 km) from The Beatles Story Museum.

What's nearby

  • ACC Liverpool - 1 min walk - 0.0 km
  • M&S Bank Arena - 2 min walk - 0.2 km
  • Royal Albert Dock - 5 min walk - 0.4 km
  • The Beatles Story Museum - 5 min walk - 0.4 km
  • Liverpool ONE - 11 min walk - 0.9 km

Getting around

  • Liverpool James Street Station - 14 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Albert Dock - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Baltic Fleet - ‬9 min walk
  • ‪Black Lodge Brewery - ‬8 min walk
  • ‪What's Cooking - ‬5 min walk

About this property

Pullman Liverpool

Riverfront Liverpool hotel connected to the convention center, steps from ACC Liverpool
Pullman Liverpool offers 216 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 216 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM.
Pullman Liverpool has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There were no shower gels etc in the bathroom Only realised in the morning when we came to shower so ended up just heading home No point getting dressed to go to reception and ask so that was disappointing
Stayed 1 night in Mar 2025

8/10 Good

Rapture

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, room temp was an issue. Also gym was small. Very good breakage though. All in all a good stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The hotel is beautiful and perfectly suits for the arena, conference center and docks
Stayed 2 nights in Mar 2025

8/10 Good

Mrs Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bar & Kitchen staff not very efficient. Very slow & was not that busy either. Room was lovely & quiet great views & that all. Pity really.
Stayed 1 night in Mar 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

I stayed here for one night with my son as we was seeing an event at the M&S arena the hotel is excellently situated for this literally right next door , with lots of nice places to eat and drink and places of interest in the Liverpool dock area, your practically on the Mersey. The hotel staff were friendly. The hotel is of an excellent standard, quite plush , breakfast lots of choice and lovely, I always tend to overeat with the buffet style breakfast but what the hell I don’t stay in hotels much.
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Perfect, location close to the busy Albert dock area but also a really quiet hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

A lovely hotel close to to the city centre
Stayed 2 nights in Feb 2025

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good location, would try another hotel next time

The hotel is really convenient for the M&S Arena and Auditorium. We were attending an event so stayed just Saturday night. Check in was uneventful, I wouldn’t say the gentleman who greeted us was overly friendly. Room was ok, 2 single beds pushed together which I’m not a fan of as they seem to separate during the night. Shower and toiletries were really lovely. The bar and restaurant staff weren’t overly attentive. Breakfast was the main reason I would probably try another hotel in the surrounding area. We got there at 1030 and breakfast ends at 11 on a Sunday. There were no bowls for fruit etc and only one butter left. We had to ask twice for a cappuccino which took 15 minutes to arrive after the second request. Just young guys and girls running the breakfast, didn’t look like there was a management presence. The cheeses were hard as left out too long. Replenishment didn’t seem to be a priority which is a shame because it is a beautiful hotel. We have stayed in the titanic hotel previously and would rate it over the Pullman.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and efficient.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and superb location!
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, amenities
Excellent and enjoyable stay, great location and views across the Merseyside
Stayed 1 night in Feb 2025

10/10 Excellent

Robert, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Superb stay in a fantastic hotel, spotlessly clean, very friendly staff, food and drink excellent. Location was superb. Our room on the 8th floor had a great view over the Mersey and city. Room was lovely… overall definitely staying here again. Massive thanks to everybody at the Pullman hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Ken, East Molesey

Travelled with family
Stayed for 1 night and found it clean, friendly, spacious rooms and efficient checking in and checking out. Relaxed in comfortable bar after a long drive, background pianist was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay, with excellent service

Great location just a few minutes walk from the waterfront. Easy parking nearby at Kings Dock car park, with concessionary rates when staying at the Pullman. Excellent staff and service, especially from the front desk who were exceptionally helpful and friendly. Dining room staff also very helpful. Excellent twin room (#819) with very comfortable beds. Good ensuite with plenty of hot water but, as there's no window in the bathroom, it needs a working extractor fan to deal with the steam. Breakfast was good but there wasn't a lot of choice with the cold cuts.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, quiet, nice sitting area at bar with pianist playing when we arrived on Friday evening.
Stayed 2 nights in Feb 2025

10/10 Excellent

Niall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Smart hotel, good location. Excellent reception staff. Comfy bed. Shower was faulty but they handled the problem well.
Stayed 1 night in Feb 2025

10/10 Excellent

Rabea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel within walking disrance ro the Riyal Albert Docks and City Centre. Parking is conveniently nearby and reduced for hotel guests. Friendly and helpful staff. Breakfast was very varied and great choice of food. Room spacious and choice of different pillows. Great view over the city and the Mersey. Minor thing is that for a 4 star hotel the coffee in the room is unfortunately instant Nescafe. So many better oprions available, maybe something to look into. Other than that no issue reported, will gladly book again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentines night stay

Hotel was lovely and the bed was so comfortable. Best nights sleep in a while . Wine was a little pricey . Loved the coffee machichine innthe room
Stayed 1 night in Feb 2025