All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Rating 10 - Excellent. 279 out of 515 reviews
10 - Excellent
279
Rating 8 - Good. 168 out of 515 reviews
8 - Good
168
Rating 6 - Okay. 47 out of 515 reviews
6 - Okay
47
Rating 4 - Poor. 13 out of 515 reviews
4 - Poor
13
Rating 2 - Terrible. 8 out of 515 reviews
2 - Terrible
8
Reviews
10/10 Excellent
Karen
Travelled with family
13 Aug 2025
Liked: Cleanliness, room comfort
Overall great stay.
Laura at the desk was so friendly and helpful, she provided all relevant information and made us feel really welcome, our apartment was spacious and very clean, and suited our needs well.
Feedback: the bed in the master room was very comfortable but sooo high I had to literally jump onto it and slide off, I am of average height, and the taps in the showers were really stiff and hard to use, apart from that everything else was great.
Karen
Stayed 2 nights in Aug 2025
8/10 Good
Ben
Travelled with family
10 Aug 2025
Liked: Cleanliness, room comfort
Ben
Stayed 2 nights in Aug 2025
6/10 Okay
DeAnn
18 July 2025
Liked: Cleanliness, room comfort
Very uneventful and quiet. Everything was as advertised. No extras or frills.
Location is very central, 5-10 minutes walk from The Cavern Club and The Beatles Museums. There are good views from the top floors. The apartment was clean and tidy with a fully functioning kitchen. The use of the underground car park is recommended, its a litle tricky to find and navigate round but wirth the extra money.
Our stay was only 1 night, but would recommend for a longer self catering stay
Anthony
Stayed 1 night in Jun 2025
10/10 Excellent
Sima
Travelled with family
27 May 2025
Liked: Cleanliness, room comfort
Thank you Kelly
Would like to say thank you to Kelly, even though she was the only staff available considering the busy weekend with the parade, Kelly offered us a larger apartment for the 3 of us to stay in, she was welcoming when we arrived late afternoon, even though the room wasn't available she allowed us to leave our luggage and come back to check in. Thank you Kelly for being so nice. Would definitely come back.
The space was ample, however the sofa was very uncomfortable and there was a small table, but no chairs.
I didn't realize that the bed would be a double and not a queen. It was too small for two to sleep comfortably.
The staff was pleasant. The parking is underground and around the corner.
The property was nice. The ease of in and out was nice and close to the train an a lot of other option we needed. Staff was very nice when we had to ask questions.
Deirdre
Stayed 7 nights in Apr 2025
10/10 Excellent
Michael
12 Mar 2025
Liked: Cleanliness, room comfort
Excellent!
The suite was everything we expected and more. The staff were incredibly polite and friendly. My only suggestion is to make the hotel sign more visible as you can’t see it at all when driving down the one way street. Also, sending the parking directions and codes beforehand would have been a great help. Otherwise, very comfortable, great location and lovely apartment.
Michael
Stayed 1 night in Mar 2025
10/10 Excellent
Alan
Business traveller
8 Feb 2025
Liked: Cleanliness, room comfort
Alan
Stayed 3 nights in Feb 2025
10/10 Excellent
Kyle
Travelled with family
8 Jan 2025
Liked: Cleanliness, room comfort
Fantastic stay. Wish I had known about it sooner
The staff have been fantastic. We have had nothing but travel issues but the team at Premier suites has been nothing but excellent when it comes to communication.
The apartment was comfortable and clean and the out of hours instructions were clear and to the point.
One suggestion is I would say some signage to help locate the back of the property when out of hours would be helpful but other than that it’s been great.
Kyle
Stayed 1 night in Jan 2025
8/10 Good
Alison
29 Dec 2024
Liked: Cleanliness
Alison
Stayed 2 nights in Dec 2024
10/10 Excellent
Paul
Travelled with family
30 Nov 2024
Liked: Cleanliness, room comfort
Paul
Stayed 1 night in Nov 2024
8/10 Good
Nicola
Travelled with family
22 Nov 2024
Liked: Cleanliness, room comfort
Family weekend
Enjoyed the stay here , would definitely book again next time I visit . Very central , easy to find way about
Loved the staff. Very welcoming and professional. Property was absolutely spotlessly clean. Loved all the facilities. Would highly recommend and would stay again. Thank you.
Gail
Stayed 1 night in Nov 2024
10/10 Excellent
Alan
Business traveller
18 Oct 2024
Liked: Cleanliness, room comfort
Find somewhere else to stay 😀
I wish i had done this years ago and stayed in an apartment rather than a hotel room. It feels like you have your own flat ..sitting room,kitchen, bathroom, bedroom etc Staff fantastic very clean and comfortable. Can be noisy with seagulls and party revellers but i kinda like it as it adds to the atmosphere of the city
Alan
Stayed 3 nights in Oct 2024
10/10 Excellent
Tim
Business traveller
3 Oct 2024
Liked: Cleanliness, room comfort
Almost an excellent experience
Great location - 5 min walk from rail station - Easy to access outside of reception hours, Clean and tidy. Only negative Mattress's are "tired" and need replacing.
Tim
Stayed 3 nights in Sep 2024
8/10 Good
Susie
28 Sept 2024
Liked: Cleanliness
Susie
Stayed 1 night in Sep 2024
8/10 Good
Sara Haf
Travelled with family
14 Sept 2024
Liked: Cleanliness, amenities, room comfort
Lovely apartment and a great location. The throw on one of the beds had dirty marks on it, which brought into the question the cleanliness. Plus there were missing blinds that woke us up early. I would stay here again because of the blinds.
Sara Haf
Stayed 2 nights in Aug 2024
10/10 Excellent
Mrs Maureen
Travelled with group
13 Sept 2024
Liked: Cleanliness, room comfort
It was very good , we all enjoyed it
Mrs Maureen
Stayed 2 nights in Sep 2024
10/10 Excellent
Catherine
Travelled with group
13 Sept 2024
Liked: Cleanliness, room comfort
Very good as usual,great staff,throughly enjoyed our stay
I had such a wonderful experience with my check-in process. Laura and Kellie were incredibly kind and helpful throughout the entire check-in process, even though I arrived late. Their decision to leave the check-in instructions in a safe was so considerate and made everything so smooth. The apartment itself was lovely, and the location is just perfect - only a 10-minute walk to everywhere. I'm definitely planning on coming back next year! :)
It was perfect for our long weekend stay. It’s great that there is parking and it was in a super convenient location for heading into the main area of Liverpool. The lady on the desk was amazing and so friendly. I would definitely stay here again.