See all properties
Save

Hillcrest Liverpool Central

2.0 star property

Photo gallery for Hillcrest Liverpool Central

Reception
Economy Double Room
Deluxe Double Room, City View
Economy Double Room
Reception

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
12 Gradwell St, Liverpool, England, L1 5AQ
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Place, The Beatles Story Museum
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception hall

Britannia Adelphi Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.4 out of 5, 2,022 reviews
The price is AU$109
includes taxes & fees
5 Oct - 6 Oct
Britannia Adelphi Hotel

About the area

Liverpool

With a stay at Hillcrest Liverpool Central, you'll be centrally located in Liverpool, steps from Liverpool ONE and 8 minutes by foot from Royal Albert Dock. .This hotel is 0.6 mi (0.9 km) from The Beatles Story Museum and 0.6 mi (1 km) from M&S Bank Arena.

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 km
  • Cavern Club - 6 min walk - 0.6 km
  • Royal Albert Dock - 7 min walk - 0.6 km
  • The Beatles Story Museum - 9 min walk - 0.8 km
  • Liverpool Pier Head Ferry Terminal - 12 min walk - 1.1 km

Getting around

  • Liverpool Central Station - 7 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪Salt House Tapas Liverpool - ‬2 min walk
  • ‪Albert's Schenke - ‬3 min walk
  • ‪Turtle Bay Liverpool Hanover St - ‬2 min walk
  • ‪Clockworks - ‬1 min walk
  • ‪Kazimier Garden - ‬2 min walk

About this property

Hillcrest Liverpool Central

Hotel with a 24-hour front desk, steps from Liverpool ONE
Hillcrest Liverpool Central offers 54 accommodations with complimentary toiletries and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 54 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hillcrest Liverpool Central Hotel
Hillcrest Liverpool Central Liverpool
Hillcrest Liverpool Central Hotel Liverpool

Reviews

Hillcrest Liverpool Central Reviews

6.2

7.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 88 reviews
Rating 8 - Good. 22 out of 88 reviews
Rating 6 - Okay. 14 out of 88 reviews
Rating 4 - Poor. 16 out of 88 reviews
Rating 2 - Terrible. 19 out of 88 reviews

Reviews

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

mark

Disliked: Staff & service
When you on the
Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great stay

Excellent customer service and a great place right in the heart of the City. Reception staff were so helpful and eager to help.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to the City Center. Accessible to essentials.

What I love about this hotel is its proximity to the bus station and the city center. The rooms are nice and tidy, and I love that there is an electric kettle, a selection of tea and coffee for the guests. Elevator was unfortunately under repair but nonetheless the stay was awesome.
Stayed 4 nights in Jun 2025

8/10 Good

Zaley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Jo

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was nicely decorated, bathroom looked new. Very warm room but fortunately had a fan. Lift out of order so had to climb 100 steps which were steep ( I counted them) Good location - quiet
Steps
Clean shower
Room layout
View from front
Stayed 1 night in Jun 2025

4/10 Poor

Andrew

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Arrived at the property to find that the down pipe on the gutter was broken. Spraying dirty water directly above the entrance to the premises all over me as I entered. Went to book in to find the lift was broken and clearly has been for some time. This was not mentioned in the email the hotel sent the day prior to my arrival. My room was on the 6th floor and staircase is very old with uneven steps and would not recommend to anyone with mobility issues. Rooms are very hot. Bathroom furniture clean but very tired with a lot of marks on ceiling and walls. I would not recommend. Having stopped in hotels in city’s all over the U.K. this is one of the worst and is not good value for money. The only plus point is that is was in a fairly central location for the bars and restaurants. It also concerns me the due diligence that Expedia do on the premises that they advertise. Not a good example on the site.
Stayed 1 night in Jun 2025

8/10 Good

Charlotte

The room was lovely, lift was out of service. Staff very friendly. The hotel is central to everything
Stayed 1 night in Jun 2025

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
I accept that there is a lot of renovation work going on, which meant there was no dining, no bar and although apologies were given, no lift. The room was okay but the mattress needs replacing and although I did not need it, the television could not get a signal. The staff,I met were helpful and polite.
Stayed 2 nights in Jun 2025

2/10 Terrible

Joanne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I paid £198 for a deluxe room and the room was so small you couldn't swing a cat in...we were put on the 6th floor with no lift working snd the stairs were very steep, as we are both 55 and both had both our knees replaced this was not ideal...there was no way to fill the kettle as it did not fit under the tap in the bathroom sink...the matress felt like it was 30 yrs old...on checking out the receptionists just took our key and never even asked how our stay was...I will be making sure this review goes on every social media platform
Stayed 1 night in Jun 2025

10/10 Excellent

Phoebie

Stayed 1 night in May 2025

4/10 Poor

Gary

Stayed 2 nights in May 2025

6/10 Okay

Lucy

Liked: Cleanliness, property conditions & facilities
The rooms were cleaned daily and we're well kept, I stayed for 10 nights, I can't complain about the room itself, access to WiFi and TV with Netflix etc in the room, during my stay the fire alarm went off during the night twice and during the day twice with no explanation for why, now this wouldn't be that much of a problem generally but when the lifts do not work and the stairs are steep and hard work and that is no exaggeration if you have asthma or breathing problems unless your on the bottom floor I really would ask them to move you I was on the 4th floor and my legs ached by the second day and I would be out of breath by the 3rd floor and I have asthma, I did spend most of my time in my room mostly to avoid those stairs only going out if needed, the only other complaint I have is on my last night I had not long got out of the shower and dried myself and got into bed as someone unlocks my door at 9pm at night and walks in because reception had just given them the key to my room by accident none the less but it was not a pleasant experience and I am just glad it happened on my last night otherwise I would have been asking for a refund and leaving had it happend earlier on in my stay. Staff are generally friendly and welcoming. Vending machines for crisp, cold drinks and tea coffee etc are at reception and there is a kettle with tea, coffee, milk and sugar in the room which is restocked every day.
Stayed 10 nights in May 2025

8/10 Good

De

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Happy with price , staff and room however having to climb to 4th floor to reach our room at 79 years of age was not good ! By the time we reached our room I literally could not breathe. Sadly if the lift was not working I would not return . I felt that it was the wrong room for an elderly couple !
Stayed 2 nights in May 2025

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lift still out of service
Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 1 night in May 2025

6/10 Okay

Mohamed

Business traveller
Without having the use of Lift to avoid currying heavy bags on uneven staircase.
Stayed 2 nights in May 2025

4/10 Poor

Mohamed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lift operational
Stayed 1 night in May 2025

2/10 Terrible

Louise

Liked: Cleanliness, room comfort
On 4 th floor disappointed lift not working
Stayed 1 night in May 2025

4/10 Poor

Mohamed

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Please fix the lift ASAP, thank you
Stayed 2 nights in Apr 2025

2/10 Terrible

Louise

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Disgusted

Disappointed got put on 4 th floor had to climb up 8 flight of stairs as lift out of order it is worse because my partner uses a crutch and I have c o p d
Stayed 2 nights in May 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at a decent price for a city centre location.
Stayed 1 night in Mar 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Clive

Liked: Cleanliness
Disliked: Staff & service

Well located for one night for single people.

More like a hostel than a hotel - VERY BASIC. Location great, price good.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Stayed 1 night in Apr 2025