A stay at EPIC Duke Street Townhouse places you in the heart of Liverpool, within a 15-minute walk of Royal Albert Dock and Liverpool ONE. .This aparthotel is 0.7 mi (1.2 km) from The Beatles Story Museum and 3 mi (4.9 km) from Anfield Stadium.
Liverpool Pier Head Ferry Terminal - 17 min walk - 1.5 km
Getting around
Liverpool Central Station - 8 min walk
John Lennon Airport (LPL) - 26 min drive
Restaurants
Heebie Jeebies - 2 min walk
St Peter's Tavern
The Red Lion - 2 min walk
The Monro
Jacaranda - 3 min walk
About this property
EPIC Duke Street Townhouse
Georgian aparthotel in Liverpool
EPIC Duke Street Townhouse offers 20 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.
Make yourself at home in one of the 20 guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and electric kettles, and housekeeping is provided on request.
This smoke-free aparthotel offers discounted parking nearby and offsite parking.
Featured amenities include express check-out and an elevator.
Languages
English
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking for GBP 25 per day; reservations required; discounts available
Kitchen
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Oven
Paper towels
Refrigerator
Toaster
Dining
Dining table
Bedrooms
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Entertainment
Flat-screen TV
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 steps to reach entrance
Hardwood flooring in public areas
Lift (100 centimetre wide door)
Well-lit path to entrance
Smoke-free property
Services and conveniences
Blackout drapes
Housekeeping (on request)
Iron/ironing board
Location highlights
In the city centre
Near a hospital
Near a train station
Near an outlet shopping centre
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
20 units
4 floors
Georgian architecture
Housekeeping (on request)
Renovated - January 2021
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are available for GBP 20.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 300 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: GBP 25 per day (1260 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping fee: GBP 20 per day
Crib (infant bed) fee: GBP 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Duke St Townhouse
Epic Duke Street Liverpool
EPIC Duke Street Townhouse Liverpool
EPIC Duke Street Townhouse Aparthotel
EPIC Duke Street Townhouse Aparthotel Liverpool
EPIC Duke Street Townhouse Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 22 out of 57 reviews
10 - Excellent
22
Rating 8 - Good. 20 out of 57 reviews
8 - Good
20
Rating 6 - Okay. 5 out of 57 reviews
6 - Okay
5
Rating 4 - Poor. 4 out of 57 reviews
4 - Poor
4
Rating 2 - Terrible. 6 out of 57 reviews
2 - Terrible
6
8.0/10
Cleanliness
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
15 May 2025
Not enough cups 3 staying only 2 cups,room key did
Stayed a few times in different epic hotels this time it was duke street townhouse the room was big lots of space , beds were comfy only one complaint it was far too hot even with the windows open not sure if air con was working ,myself and my husband had headaches in the morning from the heat apart from that it was a fab place too stay
Lovely apartment very clean all you could need for a home from home stay the only thing I would suggest is to have more mirrors as there was 2 bedrooms and only 1 mirror in the small bedroom and 1 in the bathroom which was very hard for 5 women to get ready when 1 was in the bathroom we had 1 mirror to use.
Gemma
Stayed 1 night in Apr 2025
8/10 Good
ciaran
Travelled with family
8 Apr 2025
Liked: Cleanliness, room comfort
ciaran
Stayed 1 night in Apr 2025
2/10 Terrible
Donna
Travelled with family
24 Mar 2025
Disliked: Room comfort
Donna
Stayed 1 night in Mar 2025
8/10 Good
Diane
Travelled with family
28 Feb 2025
Liked: Cleanliness, room comfort
Apartment was good, beds really comfortable, good size rooms, location was perfect for us!
Diane
Stayed 3 nights in Feb 2025
8/10 Good
Thomas
27 Feb 2025
Liked: Cleanliness, room comfort
Beautiful apartment
Thomas
Stayed 1 night in Feb 2025
8/10 Good
A
Travelled with family
24 Feb 2025
Liked: Cleanliness, room comfort
Comfortable, clean & excellent location.
Very comfortable & clean, also surprisingly quiet considering how near to central Liverpool.
2 points that let it down slightly were:- 1) Fire doors on every door, we didn't like this as felt cut off from each other. 2) TV had no digital/freeview channels so was dependant on signing into streaming apps using our own account(s).
Overall was a good stay, location is excellent.
A
Stayed 2 nights in Feb 2025
10/10 Excellent
Verified traveller
Travelled with family
19 Feb 2025
Liked: Cleanliness, room comfort
Great property for our family to explore the city. Large, clean and central location.
Lovely apartment - perfect for our group of friends for our stay in Liverpool. Really easy self check in process - Highly recommend
Anthony
Stayed 1 night in Feb 2025
10/10 Excellent
Tia
29 Jan 2025
Liked: Cleanliness, room comfort
Tia
Stayed 1 night in Jan 2025
10/10 Excellent
Angela
Travelled with group
26 Jan 2025
Liked: Cleanliness, room comfort
Fab night out
We had difficulty in contacting persons as when we arrived there was no key in the key box
We then had an issue with the main toilet not flushing
The property was outstanding and we thoroughly enjoyed our stay and would stay again
Angela
Stayed 1 night in Jan 2025
2/10 Terrible
Ross
15 Jan 2025
Disliked: Cleanliness, room comfort
Ross
Stayed 1 night in Jan 2025
10/10 Excellent
Catherine
Travelled with group
5 Jan 2025
Liked: Cleanliness, room comfort
Catherine
Stayed 1 night in Dec 2024
2/10 Terrible
Lillie
3 Jan 2025
Disliked: Cleanliness
Lillie
Stayed 1 night in Dec 2024
4/10 Poor
Nir
Travelled with group
28 Nov 2024
The room had no heat on a cold night and the tv remote didn’t work (i assume the batteries were dead). I also had to pay to store my luggage for 2 hours at a different hotel.
I will never take another place without a reception.
Nir
Stayed 1 night in Nov 2024
4/10 Poor
Amanda
Travelled with family and small children
17 Oct 2024
Disliked: Amenities
We were very UNHAPPY about being charged the full fifty pound damage deposit for losing the plastic door fob. Ten pounds might have been reasonable but the entire fifty was very excessive! Especially since we washed all the dishes and left everything the way we found it. MY ADVICE IS TO LEAVE THE KEY FOB IN THE LOCK BOX AND JUST USE THE CODE. The beds were three queens and a 3/4 couch when they had advertised 3 kings and a full. It was decently comfortable, however the stovetop would only cook one thing and then it overheated or something and you had to wait an hour or more to use it again. No cooking utensils, only silverware.
Amanda
Stayed 2 nights in Oct 2024
2/10 Terrible
Verified traveller
Business traveller
28 Sept 2024
Disliked: Cleanliness, room comfort
Shocking customer service!
Absolutely shocking. Worst customer service I ever experience in my life. Couldn't get my inside the building in the pouring rain in Liverpool. Contacted them via WhatsApp and they kept repeating the same line that "check in is a 3PM"... that's fine with me, but don't let your clients in the rain for 2 hours. No place for luggage, no reception, and just rude and unprofesionnal service.
Big thank you to to Hotels.com who were incredible in trying to resolve the situation, but that "hotel" wasn't changing their position.
Avoid at all cost if you plan to arrive before 3PM as they are absolutely not fit to run a hotel or any business that deal with clients, even more business clients.