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I have stayed here many times wotj and withiut our dogs. We are always so pleased with everything about this place. Especially love that the beds are perfectly comfortable. Not too soft and not too firm. Many fancier places the beds are so soft and sink on in the middle making for a terrible night's sleep. We will continue staying here!
The property was well kept and clean. However. I experienced staff speaking in Spanish throughout the hotel in a loud tone. I am fluent in Spanish and am reporting that the nature of these conversations should not be made amidst patrons. The vernacular and vulgarity are just inappropriate. Also much of the cleaning and kitchen staff were eating throughout the hotel rather than eating in assigned areas during their brakes. A kitchen worker dropped a tray of juice syrup and it splattered the syrup all over my shoes. She didn’t acknowledge this or even apologize. Lastly, I hung a do not disturb sign on my door and someone entered my room and left a can of chile in the microwave wave which I used throughout my stay. It seems to the eye that there is extremely poor supervision of suppprt staff at this hotel. I will not recommend this place to my friends or family.