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Mercure Lisboa Hotel

4.0 star property

Photo gallery for Mercure Lisboa Hotel

Food court
Reception
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Av. Jose Malhoa, 23, Lisbon, 1099-051
  • Place, Lisbon Zoo
    ‪8 min walk‬
  • Place, Gulbenkian Museum
    ‪13 min walk‬
  • Place, El Corte Ingles Mall
    ‪15 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Privilege, Superior Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Lisbon

Located in Lisbon (Lisbon City Center), Mercure Lisboa Hotel is within a 15-minute walk of Gulbenkian Museum and El Corte Ingles Mall. .This hotel is 3.3 mi (5.2 km) from Castle of São Jorge.

What's nearby

  • Lisbon Zoo - 8 min walk - 0.7 km
  • Gulbenkian Museum - 13 min walk - 1.1 km
  • El Corte Ingles Mall - 15 min walk - 1.3 km
  • Marquis of Pombal Square - 3 min drive - 2.6 km
  • Castle of São Jorge - 5 min drive - 4.1 km

Getting around

  • Sete Rios Station - 5 min walk
  • Jardim Zoologico Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 18 min drive

Restaurants

  • ‪Erva - ‬6 min walk
  • ‪Pastelaria gare sete - ‬4 min walk
  • ‪Wok Mundo - ‬5 min walk
  • ‪Restaurante Sabor Mineiro Lisboa - ‬2 min walk
  • ‪Casa dos Caracóis - ‬5 min walk

About this property

Mercure Lisboa Hotel

Art Deco hotel with a 24-hour front desk and a coffee shop
Mercure Lisboa Hotel offers 104 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (EUR 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 to 15 for adults and EUR 15 to 15 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s indoor pool hours are 7 AM-10 AM and 5 PM-9 PM Monday-Friday, and 11 AM-7 PM Saturday-Sunday.
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 15 for adults, and EUR 15 to 15 for children
  • Self parking fee: EUR 11 per day
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lisboa
Hotel Mercure Lisboa
Lisboa Hotel
Lisboa Hotel Mercure
Lisboa Mercure
Mercure Hotel Lisboa
Mercure Lisboa
Mercure Lisboa Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Lisbon
Mercure Hotel Lisbon
Mercure Lisboa Hotel Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Hotel Hotel Lisbon

Mercure Lisboa Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 408 out of 1011 reviews
Rating 8 - Good. 444 out of 1011 reviews
Rating 6 - Okay. 105 out of 1011 reviews
Rating 4 - Poor. 35 out of 1011 reviews
Rating 2 - Terrible. 19 out of 1011 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Manoj

Travelled with group
Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

8/10 Good

Manoj

Stayed 1 night in Jul 2025

8/10 Good

Evelyn, Darlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only problem was the AC — the temperature was a bit warm, which made me feel uncomfortable due to the hot weather. Apart from that, I really enjoyed my stay. Lovely ambiance, blackout curtains, and no noise in the hallway. The pool was the highlight, but the area around it was a bit messy — a quick tidy-up would make it perfect. The staff were very nice!
Stayed 3 nights in Jul 2025

8/10 Good

Marko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lhazey

Stayed 4 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

This was a great place to stay. Room was good size and clean. Breakfast was good. Walking paths and public transport close by. Staff friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay were very good.
Stayed 2 nights in Jun 2025

6/10 Okay

Miroslaw

Stayed 5 nights in Mar 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lidia

Friendly customer service
Stayed 1 night in Jun 2025

8/10 Good

Neeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well located from the station and the airport. It is safe and comfortable.
Stayed 2 nights in May 2025

6/10 Okay

Dona

Disliked: Staff & service
It was my first solo visit to Lisbon,
Stayed 5 nights in May 2025

10/10 Excellent

laurie, university place

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was great, warm even though end of april,found it was heated, had to myself each time I used it.. About 5 hotels on that block, but block over was metro, underground grocery store and more restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

james

Stayed 5 nights in Jun 2023

10/10 Excellent

zhifu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Rita

Liked: Cleanliness, staff & service
It is an acceptable place to stay, adequate cleanliness, friendly staff, good buffet breakfast and close to the metro station
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good for a few quick nights

Staff were absolutely incredible and very helpful. I stayed here twice (once through a tour booking and once through a personal booking). Was on the 8th floor - slept well (for the most part - minus Friday night dance music down the street), on the second floor my next stay - very hard to sleep! Noises everywhere - including loud heater - had to turn it off to sleep, then other rumblings in the wall and noise in the hallways. Other than that great stay! Restaurant meals were wonderful for dinner too!
Stayed 2 nights in Mar 2025

8/10 Good

Nnenna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Afonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Juan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, needs improves customer service

Pretty good hotel, nothing espectacular but pretty standard for an affordable price. Facilities were all working during my stay and the bed was comfortable.
Stayed 1 night in Feb 2025

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is Ok, just Ok Definitely not a 4* compared to the others in this category that I stay in. Seems to be a little understaffed on the catering side of things with the staff seemingly having to cover different roles at the same time. Having said that, the staff themselves were pleasant to deal with. I can only speak for my room which was a little tired and in need of modernization. No plug points next to the bed was strange. Bar snacks not available all day was also strange.. There are limited bars around the immediate area. Nearest supermarket about 10 minutes walk
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
My boyfriend and I travelled from Ireland to Lisbon for a lovely city break. We stayed in Mercure Hotel Lisboa and thoroughly enjoyed our time. The staff were friendly and helpful. The hotel itself was modern and clean. I would recommend to a friend!
Stayed 5 nights in Jan 2025

4/10 Poor

Viktoryia

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024