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Cais Urban Lodge

4.0 star property

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Studio
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Pillow-top beds, free minibar items, in-room safe, free WiFi
Pillow-top beds, free minibar items, in-room safe, free WiFi
Apartment | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Place, Mercado da Ribeira
    ‪5 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment | Living area

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

9.6 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Duplex Apartment

Duplex Apartment

Duplex Apartment

  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Duplex Studio

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Duplex Suite

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Suite

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Apartment with Balcony

  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Studio with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Studio with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Suite with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon
  • Free Wi-Fi

Similar properties

Exterior
Westlight Lisboa Madalena
Lisbon City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 183 reviews
The price is AU$259
includes taxes & fees
7 June - 8 June
Westlight Lisboa Madalena

About the area

Lisbon

A stay at Cais Urban Lodge places you in the heart of Lisbon, within a 10-minute walk of Commerce Square and Santa Justa Elevator. .This hotel is 0.6 mi (0.9 km) from Rossio Square and 1.1 mi (1.8 km) from Avenida da Liberdade.

What's nearby

  • Mercado da Ribeira - 5 min walk - 0.5 km
  • Commerce Square - 5 min walk - 0.5 km
  • Rossio Square - 8 min walk - 0.7 km
  • Santa Justa Elevator - 8 min walk - 0.7 km
  • Avenida da Liberdade - 13 min walk - 1.2 km

Getting around

  • Rua de São Paulo Stop - 2 min walk
  • Cais do Sodré Station - 5 min walk
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Pensão Amor - ‬3 min walk
  • ‪British Bar - ‬2 min walk
  • ‪Sol e Pesca - ‬3 min walk
  • ‪Cais Do Tejo - ‬3 min walk
  • ‪Bacchanal - ‬3 min walk

About this property

Cais Urban Lodge

Cais Urban Lodge offers 30 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Make yourself at home in one of the 30 air-conditioned rooms featuring minibars (stocked with some free items) and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Full breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Secured self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Cais Urban Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 263 out of 363 reviews
Rating 8 - Good. 67 out of 363 reviews
Rating 6 - Okay. 17 out of 363 reviews
Rating 4 - Poor. 13 out of 363 reviews
Rating 2 - Terrible. 3 out of 363 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Roy, Mactier

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very helpful staff. Great location. Clean room.
Stayed 3 nights in Feb 2026

10/10 Excellent

Gregg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice as described, and staff was very friendly and helpful.
Stayed 3 nights in Feb 2026

4/10 Poor

Jacky

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location and size of the hotel is ok itself. However the shower and toilet was an afterthought and was shoehorned into the room. Imagine a few panes of thin wood panes put together quickly with no ventilation. The wooden frames were showing visible signs of wear and the shower smelt bad due to the lack of ventilation. Also no daily room cleaning/new towels despite a 4 night stay. No reception desk. Had to wait 30m for someone to pass us the room keys. Not to mention having to wait outside on the street at night until they buzzed us into the front door. In our trip, many other places without reception desk use door lock codes to ensure there are no delays. They should definitely be doing this to save everyone the hassle.
Stayed 4 nights in Feb 2026

10/10 Excellent

James, SAINT PAUL

Liked: Cleanliness, amenities, property conditions & facilities
Attentive staff & well-planned, tastefully decorated room of a highly unusual nature. Up scale gourmets & artsies would love to stay here - even if their digs are typically Ritz-Carlton caliber.
Stayed 4 nights in Feb 2026

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Awesome location. Thank you!
Stayed 1 night in Feb 2026

10/10 Excellent

Socorro, Valley Stream

Great location. Gio
Stayed 2 nights in Jan 2026

10/10 Excellent

Zachary David

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect for anyone looking to enjoy all of Lisbon. The room was immaculately clean and the staff (Katari) was second to none. When I return for another visit, this place will definitely be my choice of lodging!
Stayed 7 nights in Jan 2026

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, communication, and clean & comfortable place. Would definitely come back!
Stayed 1 night in Jan 2026

8/10 Good

Joël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice idea to have a basket breakfast delivered to the room, but it’s very small.
Stayed 3 nights in Jan 2026

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities
This place had so much character! The remote concierge was extremely responsive. We will definitely be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Gautam, Severn

Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was no breakfast in the hotel but plenty of places locally. The hotel was convenient for travel and entertainment
Stayed 2 nights in Sep 2025

10/10 Excellent

Xiao Yan

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was my second time staying at Cais Urban Lodge. The location is great, the service is excellent, and the room with a kitchen feels very welcoming.
Stayed 4 nights in Dec 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. The breakfast costs a hefty fee, so we ate locally. It was quiet and easy to get in and out. The place was in a great location for exploration. Check-in was a breeze, and they were always available via whatsapp text.
Stayed 4 nights in Oct 2025

10/10 Excellent

***

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Recommended.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Check in was so easy and accommodating. The location was great. The building was quiet. We had everything we needed. The unit had great style and we loved it all.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
We loved this place, comfortable, clean, great locaton, cute breakfast in a picnic basket!
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher, Saint Jerome

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place and communication. Fantastic location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Waldemar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautiful and spotless. Looks like the whole building was remodeled recently. High ceilings, very solid furniture, soundproof windows. Highly recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Room was great, convenient location, breakfast was wonderful and very accommodating of me being gluten free.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely! Spacious, clean, beautifully decorated, and well-stocked. We were treated so warmly by Fabio, who checked us in. The location is very convenient - only steps away from Pink Street! Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Excellent location in Lisbon.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sena

Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, very helpful! Place was very clean and spacious. Had everything we needed! Would recommend
Stayed 2 nights in Oct 2025