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HF Fénix Urban

4.0 star property

Photo gallery for HF Fénix Urban

Lobby
Minibar, in-room safe, desk, soundproofing
Lobby sitting area
Restaurant
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016
  • Place, Marquis of Pombal Square
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Place, Rossio Square
    ‪2 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Comfort Twin Plus (Quadruple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Quadruple Use)

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Double or Twin Room

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Twin Plus (Triple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Triple Use)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Lisbon

A stay at HF Fénix Urban places you in the heart of Lisbon, within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This hotel is 1.8 mi (2.9 km) from Rossio Square and 11.8 mi (19 km) from Costa da Caparica Beach.

What's nearby

  • Eduardo VII Park - 2 min walk - 0.2 km
  • Marquis of Pombal Square - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Rossio Square - 2 min drive - 2.3 km
  • Santa Justa Elevator - 2 min drive - 2.3 km

Getting around

  • Sete Rios Station - 2 min drive
  • Parque Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 18 min drive

Restaurants

  • ‪Gulden Draak Lisboa - Casa Da Cerveja - ‬4 min walk
  • ‪Casa Mourisca - ‬3 min walk
  • ‪Shakar - ‬3 min walk
  • ‪Allora - ‬2 min walk
  • ‪Bread & Friends - ‬2 min walk

About this property

HF Fénix Urban

Hotel with a restaurant, a short walk to Avenida da Liberdade
HF Fénix Urban offers 148 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Make yourself at home in one of the 148 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
HF Fénix Urban has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Property Registration Number 5431

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

Reviews

HF Fénix Urban Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 551 out of 1009 reviews
Rating 8 - Good. 366 out of 1009 reviews
Rating 6 - Okay. 51 out of 1009 reviews
Rating 4 - Poor. 24 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

Reviews

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Antonio

Disliked: Amenities
The parking for the hotel for one that doesn’t know the area is out of whack and very confusing by it being on a totally different street area for this. I give it a very poor rating and will not return. Everything else was spot on so if you have a card, don’t go to this hotel unless you wanna be stressed the hell out.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam, Sunnyvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to main street, restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

Varney

Stayed 7 nights in May 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very friendly staff especially the reception guy i think his name is alexander..some noise from the train but bearable but the cleaning ladies makes alot of noise in the corridors..location is lil bit far from tousitic places but there is a 2 min walk metro station...overall its fine
Stayed 3 nights in Jun 2025

10/10 Excellent

Corentin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 4 nights in Jun 2025

10/10 Excellent

Zahia

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended for a hotel in Lisbon.
Stayed 1 night in Jun 2025

10/10 Excellent

George, Merrimack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near metro, restaurants and shops. The rooms are clean and comfortable. The service was good.
Stayed 2 nights in May 2025

6/10 Okay

Nilka

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff attention is terrible
Stayed 3 nights in Apr 2025

6/10 Okay

CARMEN

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is super close to the roundabout and entryway to Liberty A ensue and 25. Knute walk to the old port and commerce sqare
Stayed 2 nights in Apr 2025

10/10 Excellent

Yusmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the location as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

zafer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 3 nights in Apr 2025

4/10 Poor

Jussye, orlando

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No room upgrade, no VIP recognition, mal functioning AC, expensive parking fee.
Stayed 2 nights in Apr 2025

10/10 Excellent

Valther

Liked: Cleanliness, staff & service, property conditions & facilities
n/A
Stayed 1 night in Mar 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality staff were perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HF Fenix Urban

Excellent staff and the hotel was in a great location. Also took advantage of the special rate for the breakfast which was great value. It is about 20mins walk to the old part of the city but its a very easy walk but the metro is only 2 mins way which is a great alternative. Would stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Stayed 3 nights in Feb 2025

10/10 Excellent

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice stay.

The staff is excellent. The bed was very comfortable. The towels and room were a little shabby. The location is great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Omar, Milton

Amazing
Stayed 3 nights in Feb 2025

8/10 Good

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

Hotel was very nice! We really like the location. Not too touristy and an easy walk to some very nice restaurants. The only issue we had is the floor seem kind of dirty. Found previous occupant’s medication on the floor as well as a lot of other stuff. Otherwise it was very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Alec

Stayed 1 night in Nov 2024

8/10 Good

Pilar

Stayed 5 nights in Aug 2024

10/10 Excellent

Selkys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and centric hotel
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Stayed 3 nights in Jul 2024