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Eurostars Universal Lisboa

5.0 star property

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Lobby
Lobby
Bar (on property)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Place, Lisbon Casino
    ‪3 min walk‬
  • Place, Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Place, Lisbon Oceanarium
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪4 min drive‬

Room options

View all photos for Double Room Single Use

1 bedroom, hypo-allergenic bedding, minibar, desk

Double Room Single Use

8.8 out of 10
Excellent
(21 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(114 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Single Use)

1 bedroom, hypo-allergenic bedding, minibar, desk

Junior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room Single Use, River View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room Single Use, City View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, River View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room, River View

7.2 out of 10
Good
(7 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, minibar, desk

Junior Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Lisbon

Located in Lisbon, Eurostars Universal Lisboa is connected to a rail/subway station, within a 5-minute walk of Lisbon Casino and Vasco da Gama Shopping Centre. .This luxury hotel is 0.5 mi (0.8 km) from Lisbon Oceanarium and 0.7 mi (1.1 km) from Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 3 min walk - 0.3 km
  • Vasco da Gama Shopping Centre - 5 min walk - 0.5 km
  • Lisbon Oceanarium - 8 min walk - 0.7 km
  • Parque das Nacoes Marina - 10 min walk - 0.9 km
  • Castle of São Jorge - 8 min drive - 7.0 km

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 10 min drive

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Tivoli Caffè Oriente - ‬4 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Zero Zero - ‬4 min walk

About this property

Eurostars Universal Lisboa

Luxury hotel with a rooftop terrace connected to a rail/subway station in Lisbon
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 189 air-conditioned rooms featuring minibars. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and blackout drapes/curtains.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from May 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 836 out of 1123 reviews
Rating 8 - Good. 159 out of 1123 reviews
Rating 6 - Okay. 65 out of 1123 reviews
Rating 4 - Poor. 31 out of 1123 reviews
Rating 2 - Terrible. 32 out of 1123 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Olga

Great!!
Stayed 1 night in Jun 2025

10/10 Excellent

Osama, London

Stayed 5 nights in Jun 2025

10/10 Excellent

Hong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, room is clean but the window is not.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing hotel! I had hoped we could walk to some of the historic areas but it is too far. We took an uber which wasn’t bad. The rooftop pool is amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A blissful luxurious stay
Stayed 1 night in Jun 2025

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located close to train station
Stayed 1 night in Apr 2025

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our brief stay there. Nicely appointed rooms, friendly and responsive staff, great location near the airport and closer to more modern neighborhoods but not far away from the old city. Rooftop area is great too but try to get there early as there are limited loungers.
Stayed 2 nights in Jun 2025

8/10 Good

Ricardo

Stayed 1 night in Jun 2025

10/10 Excellent

anthony, Ballwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Dermot

Stayed 3 nights in Jun 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Variety of food, options, nearby, and most of all a front desk staff that was outstanding.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adrienne

Stayed 1 night in Jun 2025

8/10 Good

Paul

Less than 10 mins from the airport. After an enforced stopover, this was a perfect location and very good quality. The pool looked so inviting and views excellent too.
Stayed 1 night in Jun 2025

8/10 Good

sarah

Stayed 1 night in Jun 2025

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Stayed 6 nights in May 2025

10/10 Excellent

Treverious

Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean quite great area
Stayed 1 night in Jun 2025

10/10 Excellent

Trent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot, and location
Stayed 3 nights in May 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and helpful. The breakfast buffet had to be one of the best we have ever had. I would want to point out the front desk staff, especially Rebecca, were incredibly helpful and patient with addressing our needs.
Stayed 1 night in May 2025

10/10 Excellent

Laetitia

Stayed 1 night in Jun 2025

10/10 Excellent

Karl

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Laetitia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with small gym, sauna and rooftop pool. Great breakfast 👌 Friendly and helpful staff but some communication issues do to lack of English language. Too many “interns” at front desk that are not yet enough trained to handle basic costumer needs like check out (which is really basic)
Stayed 2 nights in Jun 2025

4/10 Poor

Junyu

Travelled with family
Liked: Cleanliness, staff & service, amenities
Two my friends lost bags with cash, passport and cameras in their rooms. It is terrible experience.
Stayed 1 night in May 2025