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Aurea Museum by Eurostars Hotel Company

5.0 star property

Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Exterior
Lobby
Bar (on property)
1 bedroom, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar

Explore the area

View map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Place, Castle of São Jorge
    ‪7 min walk‬
  • Place, Commerce Square
    ‪8 min walk‬
  • Place, Rossio Square
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double Room

9.4 out of 10
Exceptional
(68 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double Room Single Use

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double Room (with Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Terrace

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double Room, Terrace

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Single Use)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed for Child)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double Room (with Sofa Bed for Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room Single Use, Terrace

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double Room Single Use, Terrace

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the area

Lisbon

With a stay at Aurea Museum by Eurostars Hotel Company, you'll be centrally located in Lisbon, steps from Lisbon Cathedral and 13 minutes by foot from Rossio Square. .This luxury hotel is 0.4 mi (0.6 km) from Commerce Square and 0.6 mi (0.9 km) from Castle of São Jorge.

What's nearby

  • Lisbon Cathedral - 2 min walk - 0.2 km
  • Castle of São Jorge - 7 min walk - 0.6 km
  • Santa Justa Elevator - 12 min walk - 1.0 km
  • Rossio Square - 12 min walk - 1.0 km
  • Avenida da Liberdade - 18 min walk - 1.6 km

Getting around

  • Limoeiro Stop - 4 min walk
  • Santa Apolonia Station - 11 min walk
  • Humberto Delgado Airport (LIS) - 26 min drive

Restaurants

  • ‪Taylor's Port - Wine Shop & Tasting Room - ‬2 min walk
  • ‪Crafty Corner - ‬2 min walk
  • ‪Menina Sardinha - ‬1 min walk
  • ‪Alpendre - ‬4 min walk
  • ‪Copenhagen Coffee Lab - ‬2 min walk

About this property

Aurea Museum by Eurostars Hotel Company

Riverwalk hotel with a full-service spa and a fitness center
Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 91 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Aurea Museum by Eurostars Hotel Company has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On the bay

Full-service spa

  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 7670

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1011 reviews
Rating 8 - Good. 168 out of 1011 reviews
Rating 6 - Okay. 29 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 15 out of 1011 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nikhil

Stayed 2 nights in Jul 2025

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aurea hotel was beautiful. It started right from the moment we walked into the hotel. We were offered complimentary drinks by the manager. He was so outgoing and super friendly! The room itself was absolutely stunning. We did not have the opportunity to swim in the pool because there is so much to see in Lisbon. However, we did go look at it and wished we had more time there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Iwona

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and Hotel. I will definitely stay there again
Stayed 1 night in Aug 2025

10/10 Excellent

Leah

Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Aurea Museum. The room was comfortable and well-appointed, with thoughtful amenities that made the experience relaxing and convenient. The location is excellent—within walking distance to plenty of dining and shopping options, as well as major attractions like Praça do Comércio. It’s a great base for exploring the city while enjoying a touch of comfort and style. Would definitely recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivan Miguel Turino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and excellent Alfama location
Stayed 3 nights in Jul 2025

10/10 Excellent

Niroshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! The place was spotless and exactly as described. The hosts were fantastic communicators—super responsive and helpful throughout. Would definitely book again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Sosy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guided tour in the museum was a plus. The staff was eager to find solutions to minor issues encountered during the stay. The rooms were spacious, the breakfast was very good, the location was amazing. I only have good things to say about the hotel and its staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

George

Stayed 3 nights in Jul 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel - great location

Booked this hotel for my wife’s 30th Birthday. Her family also stayed here and it was a surprise to her that they were staying. The hotel were very discreet when talking about the booking and their help with booking taxis and giving directions were greatly appreciated. The rooms were spacious and very clean. We also used the spa pool and saunas. Overall I could not rate the hotel more. The price for breakfast was a little high, so we opted to eat in the city. Lots of nice places to get something to eat and drink!
Stayed 3 nights in Jun 2025

10/10 Excellent

Rahimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Accommodation excellent. But what made it beyond superb was after choosing a spot for the exquisite buffet…someone arranged that the graffiti on the building directly across the street was painted over. Very very classy
Stayed 4 nights in Jul 2025

6/10 Okay

Genevieve

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with group

Got robbed

Please stay away from this hotel! I was going to leave a better review because of the location and the beauty of the hotel. However, we were robbed of cash from the room. We did not expect anyone to be coming into the room. I thought this was a one off incident but I’ve now found two other reviews (one here and one on google) about people being robbed. Also, booked because we wanted a pool and you don’t know until you get there that pool usage is limited because of capacity issues and you have to reserve it. The room also had an odd smell. Overall, we paid a lot to feel very unsafe ultimately. It was very violating to know someone touched our stuff. We don’t think we’ll ever get the money back but we’re almost positive cleaning staff was behind this because we hadn’t asked cleaning staff to come in but our room was cleaned and items moved around.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emmanuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. Perfect location and the staff was so kind and accommodating. Can’t wait to go back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Qingbin

Stayed 1 night in Jul 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Delightful boutique hotel in interesting neighborhood. Excellent restaurant and friendly staff. Rooms overlook the courtyard restaurant and a beautiful wall garden. Breakfast set-up can be a little noisy. Located on an alley.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chris, Seattle

Stayed 3 nights in Jul 2025