The staff at this hotel are like none other!! I had made a couple of requests and they were very quick to provide me with what I needed, as well as be available for any questions I may have. They also worked their hardest to get my room ready for me earlier than normal because I had taken the red eye in. As everyone else has mentioned, the breakfast included in your stay was delicious and full of different options - even ones that weren’t normally provided!
The hotel is also in a fantastic neighbourhood that is close to food and transit options, and is very safe and quiet (note: I was a solo female traveller). Jardim Fialho de Almeida, a small park nearby, is a must-visit as it has many delicious restaurants, a kiosk for drinks and snacks, and is a meeting place for locals and tourists alike!
Overall, I had a wonderful stay and hope to be back soon!