6/10 Okay
Anna
Travelled with pets, Travelled with group
17 Dec 2025
Disliked: Staff & service
My stay in December was polar opposite from my stay in November. They are currently transitioning from Glo by best western to now by holiday inn. The Reno was not advertised- they had two floors closed. Used the ONLY luggage cart for carrying trash by the contractors to the garbage. My room had zero heat and they only compensated my pet fee back as they had no rooms to move me too! Their amazing breakfast was not served due to weather so we had to go get McDonald’s before hitting the road. The gentlemen working nights is amazing but I physically had to find workers in the am to check out and discuss my stay. Depending on policies etc with the change to holiday inn I may or may not return. Bummer because was hoping I could keep this on my list for my yearly trip.
Anna
Stayed 1 night in Dec 2025




















