City Hotel Biel Bienne

3.0 star property

Photo gallery for City Hotel Biel Bienne

Sports facility
Interior entrance
Standard Triple Room
Interior entrance
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
  • Room service
  • Housekeeping

Explore the area

View map
Aarbergstrasse 29, Biel, BE, 2503
  • Place, Lake Biel
    ‪2 min walk‬
  • Place, City Park
    ‪19 min walk‬
  • Place, LaserGame Biel/Bienne
    ‪2 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪46 min drive‬

City Hotel Biel Bienne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 154 out of 549 reviews
Rating 8 - Good. 265 out of 549 reviews
Rating 6 - Okay. 92 out of 549 reviews
Rating 4 - Poor. 23 out of 549 reviews
Rating 2 - Terrible. 15 out of 549 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Matthias

Stayed 1 night in Oct 2025

6/10 Okay

David

Travelled with family
Liked: Amenities
Staff were friendly but somewhat confused about the check in process. Breakfast was good. Facilities could use a deep cleaning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Timo

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

was a nice clean place
Stayed 2 nights in Oct 2025

10/10 Excellent

Santhosh

Stayed 1 night in Oct 2025

10/10 Excellent

Baoqi

Stayed 1 night in Sep 2025

8/10 Good

Rica, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Arrived late just to go to sleep. Breakfast was good . Hotel needs a little more maintanance. K
Stayed 1 night in Sep 2025

10/10 Excellent

Alev Fanny

Stayed 1 night in Sep 2025

8/10 Good

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Junchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

10/10 Excellent

Travis

Stayed 1 night in Jul 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice atmosphere.
Stayed 4 nights in Jun 2025

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
It was convenient to the train station, had nice, clean rooms and it was great to be able to arrive as early as 2pm! It was quite expensive compared to the value and I would have appreciated if the reception was open to giving me a late check out of one hour, but they were not willing to entertain it. It served our purpose well though, so I am happy.
Stayed 1 night in Jun 2025

10/10 Excellent

Fei

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Adi, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities
Big room, clean and close to the train station
Stayed 1 night in Mar 2025

8/10 Good

Rodolphe

Stayed 2 nights in Apr 2025

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Strongly recommend. The breakfast is amazing.
Stayed 1 night in Jan 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The lady on reception was really helpful
Stayed 1 night in Nov 2024

4/10 Poor

TONI

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

George, Diamond Bar

Liked: Amenities
Good service, excellent breakfast, close to the lake.
Stayed 1 night in May 2024

8/10 Good

Hsiao Chin

Liked: Cleanliness, staff & service
Location is fine but room is quite old and small.
Stayed 2 nights in Nov 2023

2/10 Terrible

Soroor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late and picked up our keys for the room from the front desk. There was no hotel staff at that time. We went to the room and found out that the key card reader was missing. So we couldn't get into the room. We called the emergency number and the person at the other end said that he was in Zurich and couldn't help us. He said he doesn't know anything about how to contact the hotel people. We were desperate. By then it was midnight. We finally managed to find a room at Hotel Merkur in Biel. They have staff at the hotel 24 hours a day. It was a very good hotel and the same price as the City Hotel Biel. We have never seen such a terrible hotel as this City Hotel Biel. They do not care about you and they can leave you stranded.
Stayed 1 night in Sep 2023

10/10 Excellent

Viktoriia

Stayed 1 night in Jul 2023

10/10 Excellent

Benjamin Eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, many points of interest in walking distance. Clean, big room. Nice breakfast, free parking.
Stayed 1 night in Jun 2023