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La Bertelière, The Originals Relais Rouen

Property class: 4

Photo gallery for La Bertelière, The Originals Relais Rouen

Exterior
Exterior
Lunch and dinner served, French cuisine
Exterior
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View map
1641 Avenue De Mesnil Gremichon, Saint-Martin-du-Vivier, Seine-Maritime, 76160
  • Place, Rouen Cemetery
    ‪6 min drive‬
  • Place, Charles Nicolle Hospital
    ‪9 min drive‬
  • Place, Tour Jeanne d'Arc
    ‪10 min drive‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪24 min drive‬

Room options

View all photos for Traditional Room

Traditional Room

Traditional Room

9.4 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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Exterior
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About the area

Saint-Martin-du-Vivier

When you stay at La Bertelière, The Originals Relais Rouen in Saint-Martin-du-Vivier, you'll be within a 10-minute drive of Rouen Cemetery and M2i Formation. .This hotel is 3.3 mi (5.4 km) from Hotel de Ville and 3.4 mi (5.4 km) from Tour Jeanne d'Arc.

What's nearby

  • Rouen Cemetery - 6 min drive - 4.0 km
  • Charles Nicolle Hospital - 9 min drive - 5.3 km
  • Tour Jeanne d'Arc - 10 min drive - 5.9 km
  • Saint-Ouen Church - 11 min drive - 5.9 km
  • Hotel de Ville - 11 min drive - 5.9 km

Getting around

  • Palais de Justice Tram Station - 9 min drive
  • St-Martin-du-Vivier Station - 13 min walk
  • Rouen (URO-Rouen - Seine Valley) - 29 min drive

Restaurants

  • ‪L'addition - ‬5 min drive
  • ‪Pozzi Nonni - ‬4 min drive
  • ‪La Strada - ‬5 min drive
  • ‪Buffalo Grill - ‬6 min drive
  • ‪Le Comptoir du Malt - ‬5 min drive

About this property

La Bertelière, The Originals Relais Rouen

La Bertelière, The Originals Relais Rouen offers 44 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Saint-Martin-du-Vivier hotel provides complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 44 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features gift shops/newsstands, a television in a common area, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Le Jardin D Hiver, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Saint-Martin-du-Vivier? This hotel has 215 square feet (20 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Le Jardin D Hiver - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 17 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Jardin D Hiver

Things to do

  • Bicycle storage
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8 for children
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Berteliere
Quality Berteliere
Quality Berteliere Saint-Martin-du-Vivier
Quality Hotel Berteliere
Quality Hotel Berteliere Saint-Martin-du-Vivier
Qualys-Hotel Rouen Hotel
Qualys-Hotel Rouen
QUALYS-HOTEL Rouen Nord Hotel Saint-Martin-du-Vivier
QUALYS-HOTEL Rouen Nord Hotel
QUALYS-HOTEL Rouen Nord Saint-Martin-du-Vivier
La Bertelière The Originals Relais Rouen
La Bertelière, The Originals Relais Rouen Hotel
La Berteliere The Originals Relais (Qualys Hotel)
La Bertelière, The Originals Relais Rouen Saint-Martin-du-Vivier

La Bertelière, The Originals Relais Rouen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 179 out of 436 reviews
Rating 8 - Good. 181 out of 436 reviews
Rating 6 - Okay. 55 out of 436 reviews
Rating 4 - Poor. 15 out of 436 reviews
Rating 2 - Terrible. 6 out of 436 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Seuranie

Stayed 1 night in Dec 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Large comfortable room, excellent restaurant and one of the best breakfasts I have ever seen, if not the best. The hotel is lovely and so are the staff and a great location for getting back on the motorway. Nice to have a fridge in the room as not many hotels have these now.
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel just off the motorway. Restaurant food very good and reasonable price. Second time we have used this hotel
Stayed 1 night in Nov 2025

8/10 Good

Martin

Stayed 1 night in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dog friendly hotel in a lovely suburb of Rouen. Possibly the most dog friendly hotel we have ever stayed in. We enjoyed a relaxing stop over and enjoyed walking the dog in the adjacent neighbourhood. Friendly and it felt like an old school family run hotel close enough to Rouen for exploration but rural enough for a peaceful night listening to the tawny owls.
Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Stayed 1 night in Aug 2025

10/10 Excellent

HEATHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely presented, quiet location. Food delicious
Stayed 1 night in Aug 2025

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful hotel! We only stayed overnight on our road trip down to Spain with our greyhound. The staff on reception were friendly and helpful. There was a lovely peaceful garden with sun loungers and pods if you wanted shade. Our meal in the restaurant, which is dog friendly, was one of the best meals we have had and at a reasonable price. The interim has some wonderful artwork. Would highly recommend as it was one of the best stays of our trip. 10 put of ten all round! 😊
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was very good for an evening meal with local produce and breakfast was a good selection too.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just of Autoroute, friendly staff and well maintained hotel in very pretty grounds.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric W.

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient , clean, good food, regular stop for us

High quality as usual, I asked for an extra firm mattress and didn’t get it but it’s not a major issue.
Stayed 1 night in May 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over driving south.

Check in great, room great, dog friendly as promised, car parking great, breakfast was good but cooked breakfast food could have been better. Dining experience amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Myra Ruffler

Stayed 1 night in Dec 2024

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay just outside Rouen

Lovely hotel in quiet area very close to Rouen. Car parking on site. Restaurant very good and not expensive for the food and service provided.
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly. Had a lovely meal in the beautiful dining room with my dog.
Stayed 1 night in Oct 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service
Excellent to find a kettle in the room for making a hot drink. Water gift was good too.
Stayed 1 night in Oct 2024

10/10 Excellent

Garry

Stayed 1 night in Sep 2024

8/10 Good

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing dog friendly hotel

We stopped here on the way back to the UK with our dog. Cannot fault anything. Room was amazing, great restaurant with our dog allowed to join us, no problem catering for vegetarian options, good food and wine, great location, friendly staff......5 stars
Stayed 1 night in Jul 2024

8/10 Good

Adele

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and simple. The service in the restaurant was very good and the meal good value.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight stop

Have stayed here several times as a stopover. It is very consistent in every way. Service,food, cleanliness and staff all very good
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff, very friendly, would definitely go back for another stay.
Stayed 1 night in Feb 2024