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Berkshires Untold

3.5 star property

Photo gallery for Berkshires Untold

Interior
Property video
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View map
194 Pittsfield Rd, Lenox, MA, 01240
  • The Mount
    ‪7 min drive‬
  • Tanglewood Music Center
    ‪7 min drive‬
  • Bousquet Ski Area
    ‪10 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪58 min drive‬

Room options

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area

Deluxe Two King Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Standard Two Double

Standard Two Double

Standard Two Double

8.8 out of 10
Excellent
(16 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King

Standard King

8.8 out of 10
Excellent
(51 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

The Black Swan Lee - Lenox, Ascend Hotel Collection

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$216
includes taxes & fees
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About the area

Lenox

Located in Lenox, Berkshires Untold is within a 10-minute drive of Shakespeare and Company and The Mount. .This lodge is 3.3 mi (5.4 km) from Bousquet Ski Area and 3.5 mi (5.6 km) from Tanglewood Music Center.
View more Lodges in LenoxOpens in a new window

What's nearby

  • Shakespeare and Company - 5 min drive - 4.6 km
  • Ventfort Hall Mansion and Gilded Age Museum - 5 min drive - 4.6 km
  • The Mount - 7 min drive - 7.4 km
  • Tanglewood Music Center - 7 min drive - 6.1 km
  • Bousquet Ski Area - 10 min drive - 4.6 km

Getting around

  • Pittsfield Intermodal Transportation Center - 9 min drive
  • Albany Intl. Airport (ALB) - 60 min drive

Restaurants

  • Market 32 by Price Chopper
  • Antimony Brewing - Craft Brewery & Kitchen
  • ‪Guido's Fresh Marketplace - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Amazing Pho - ‬3 min drive

About this property

Berkshires Untold

Lodge with free parking, in the vicinity of Shakespeare and Company
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. These individually decorated accommodations include desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 64 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, and housekeeping is provided on request.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Satisfy your appetite with American cuisine at The Club Room, a restaurant which features a bar/lounge and a garden view. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
The Club Room - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Life House Berkshires
Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 466 out of 673 reviews
Rating 8 - Good. 127 out of 673 reviews
Rating 6 - Okay. 46 out of 673 reviews
Rating 4 - Poor. 16 out of 673 reviews
Rating 2 - Terrible. 18 out of 673 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Up to date motel/hotel
Stayed 1 night in May 2025

10/10 Excellent

Darlene, West Caldwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, and updated property. Excellent location.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere and decor was incredible for a cute little motel. I’m a sucker for a boutique hotel and this definitely was up to standards. it’s quiet and wasn’t busy, clean and accommodating, staff was always very nice, and the restaurant was fantastic— again it was quiet we were one of maybe two other people eating there one night but 10/10 food we were very pleasantly surprised. Make sure to get the fresh forged mushroom raviolis!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Christian

Really nice
Stayed 1 night in May 2025

10/10 Excellent

Alice

Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Stayed 2 nights in May 2025

8/10 Good

Katie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel looks exactly like the photos show. It had a great ambience and very quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Marleine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the area was quiet! A bit pricey but we made the reservation a bit late since this time of year is very busy in that area. I will definitely go back if needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untold is a great hotel in the heart of the Berkshires. I will definitely b coming back Friendly staff and cozy restaurant on site We were able to book r stay 15 minutes b 4 r arrival. Thank goodness, we weren't sure at the time which hotel we wanted to stay at
Stayed 1 night in May 2025

10/10 Excellent

Truman

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, modern feel. Easy casual check in.
Stayed 1 night in Apr 2025

2/10 Terrible

Emily

Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leigh Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful & Affordable!

Excellent experience and gorgeous property! Will stay again next time we visit the Berkshires.
Stayed 1 night in Apr 2025

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very quiet and safe
Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the entire vibe of the property. Decor, ease of check in / out.
Stayed 1 night in Apr 2025

6/10 Okay

Patricia

Disliked: Staff & service, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jason Juan, Canandaigua

Travelled with family
Liked: Cleanliness
The property is new and shows promise, but unfortunately it lacks attention to several important details that significantly impacted our stay. We checked out around midnight and found the self check-in process to be functional, but not intuitive. The instructions provided were unclear and incorrect—we were assigned room 219 and told it was on the first floor, which it was not. There was no signage to help locate the stairs to the second floor, and at night, the room numbers were difficult to read. With no staff contact available during those hours, it made for a frustrating and exhausting experience. The room itself presented further challenges. The air conditioning unit was quite loud and installed so close to the bed that accessing the lamp light switch required physically climbing over the bed. The Apple TV device was loosely mounted, hanging from the television, and the main power switch for the room was unresponsive. While the bathroom appeared well-designed, there was a slight odor that detracted from the overall impression. I mentioned the lack of signage to the clerk during checkout, but have yet to receive any follow-up. I hope the management takes these comments constructively, as it would be unfortunate to see a well-priced, previously enjoyable option fall short due to easily addressable issues. At present, I do not plan to return, but I sincerely hope improvements are made, as the potential is certainly there.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is wonderful! Staff are friendly and super helpful.Extremely good value!
Stayed 1 night in Apr 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an older motel, remodeled recently. It was a mini-vacation, a great place and great food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are lovely, modern, new, including great bathroom. Love that they have TV streaming with many apps including Netflix, but much more. Rooms facing the highway hear the car noise, although it is not terrible. Absolutely great value for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great property, excellent vibe, very clean and the staff were wonderful. I loved everything about it. My only suggestion would be to see if the windows can be opened in order to get fresh air in the room. However we made do with the ac and heater which worked really well. We loved the place and would come back again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025