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Penz Hotel West

2.5 star property

Photo gallery for Penz Hotel West

Sauna
Terrace/patio
Spa
Front of property – evening/night
Daily buffet breakfast (EUR 20 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View map
Fuerstenweg 183, Innsbruck, Tirol, 6020
  • Place, Botanical Garden of the University of Innsbruck
    ‪4 min drive‬
  • Place, Landeskrankenhaus - University Clinics Innsbruck
    ‪5 min drive‬
  • Place, Nordkette Mountains
    ‪6 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min walk‬

Room options

View all photos for Superior Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Room

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Minibar, in-room safe, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Queen Bed

View all photos for Business Room

Minibar, in-room safe, free WiFi, bed sheets

Business Room

8.8 out of 10
Excellent
(11 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Business Room for Single Use

Minibar, in-room safe, free WiFi, bed sheets

Business Room for Single Use

9.8 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Queen Bed

View all photos for Superior Room for Single Use

Minibar, in-room safe, free WiFi, bed sheets

Superior Room for Single Use

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Apartment

Apartment

Apartment

  • Mountain view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Similar properties

Front of property
Stage 12 Hotel by Penz
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.6 out of 5, Wonderful, 901 reviews
The price is AU$279
includes taxes & fees
12 Feb - 13 Feb
Stage 12 Hotel by Penz

About the area

Innsbruck

With a stay at Penz Hotel West in Innsbruck (Höttinger Au), you'll be within a 5-minute drive of Botanical Garden of the University of Innsbruck and University of Innsbruck. .This ski hotel is 1.7 mi (2.7 km) from Landeskrankenhaus - University Clinics Innsbruck and 1.9 mi (3.1 km) from Rathaus Galerien Shopping Centre.

What's nearby

  • Botanical Garden of the University of Innsbruck - 4 min drive - 2.2 km
  • University of Innsbruck - 4 min drive - 2.5 km
  • Landeskrankenhaus - University Clinics Innsbruck - 5 min drive - 2.5 km
  • Innsbruck Old Town Christmas Market - 5 min drive - 3.2 km
  • Nordkette Mountains - 6 min drive - 2.8 km

Getting around

  • Innsbruck Technik Tram Stop - 7 min drive
  • Innsbruck Hötting Station - 18 min walk
  • Kranebitten Airport (INN) - 1 min drive

Restaurants

  • ‪Testa Rossa Caffé Bar Enzo - ‬2 min drive
  • ‪Der Bäcker Ruetz - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Bekos West - ‬4 min drive
  • ‪Café Sailer - ‬9 min walk

About this property

Penz Hotel West

Mountain ski retreat with full-service spa and restaurant
Penz Hotel West offers 98 accommodations with minibars and safes. This Innsbruck hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 98 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. After a day on the slopes, you can enjoy recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Penz Hotel West has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free ski shuttle
  • Parking on site (EUR 8 per night)
  • Extended parking on site (EUR 5 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 19 and December 26.
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children
  • Self parking fee: EUR 8 per night
  • Extended parking fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hotel Penz
Hotel Penz West
Penz Hotel West
Penz Hotel West Innsbruck
Penz West
Penz West Hotel
Penz West Innsbruck
Sporthotel Penz Hotel Innsbruck
Sporthotel Penz Innsbruck
Penz Hotel West Hotel
Penz Hotel West Innsbruck
Penz Hotel West Hotel Innsbruck

Penz Hotel West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 834 reviews
Rating 8 - Good. 332 out of 834 reviews
Rating 6 - Okay. 62 out of 834 reviews
Rating 4 - Poor. 19 out of 834 reviews
Rating 2 - Terrible. 6 out of 834 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

marianne

Liked: Cleanliness, staff & service, property conditions & facilities
No restaurants nearby. But easy walk to airport
Stayed 1 night in Aug 2025

10/10 Excellent

jecey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Mihir

Stayed 1 night in Aug 2025

10/10 Excellent

Juan Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to Insbruck Airport but also accesible to downtown! Excellent hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Property

Very nice property with an outstanding breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, convenient location, staff very polite and informative
Stayed 2 nights in Jul 2025

8/10 Good

HSIANG-CHIEH, Taipei

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel near the Rotterdam central station. A variety of food choices nearby. Nice CP value
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liz at reception was great and really helped us when we arrived early. The hotel was clean and the staff were very friendly and helpful especially the 2 men running the restaurant in the evening. The food there was exceptional. My only issue with the room, was that there were no tea/coffee making facilities, but apart from that it's was excellent and a 5 minute walk from Innsbruck Airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located close to the airport. Hotel was clean and safe! Staff was friendly and helpful! Love our stay! Would stay there again! Breakfast was really good! Sat outside and enjoyed the views.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernhard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Penz Hotel West is conveniently located near the airport, and also adjacent to the public bus network. Moreover, the rooms are clean, the beds are comfortable, and to highlight the staff is super friendly, and the breakfast spread is delightful. It is always awesome to stay at Penz Hotel West.
Stayed 1 night in May 2025

6/10 Okay

Deborah, Carrollton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great proximity to airport. No restaurants on Sunday. Furniture in room was old and lost comfort. Great breakfast. Air conditioning didn’t work.
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Ksenia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony Richard, Jozefoslaw

Liked: Cleanliness, staff & service, property conditions & facilities
I had a short overnight stay with an early flight the next day. The staff was very pleasant and helpful. The room was modern, clean and comfortable. I think you'll be very content with a stay here. It's a short, easy walk to the main terminal at Innsbruck.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Lovely hotel, every member of staff I encountered was exceptionally polite and friendly, dinner and breakfast were fabulous and the proximity to the airport meant it genuinely was a lovely one minute stroll from the hotel to the check-in desks.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stop

Very nice family run hotel. An unusual combo so near to an airport. Restaurant served good food from a fairly basic menu. Staff were all friendly and obliging, allowing a late checkout free of charge. I could highly recommend this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

muge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from airport. Good transportation to/from centre of town. We booked an accessible room for a wheelchair user and it was a good room. Would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Room was basic but clean and had a gorgeous view. Breakfast was delicious!
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

My stay

Check in seemed to take a long time as we were checked in by the staff all together. This is something I haven't experienced before and would expect it to be individual. I didn't have an evening meal or any drinks therefore I can't pass comment.
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and breakfast staff were wonderfully helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim, Sidmouth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is undoubtedly a hotel that has a customer focused approach . The staff are polite and considerate. The facility is new and well kept . Incredible value for money !!
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Hotel

Met at reception by a charming and smiling receptionist who quickly checked us in. Our room is spacious and has all the amenities you would expect.The only criticism would be the lack of tea/coffee making facilities. I would highly recomend this hotel.
Stayed 1 night in Jun 2024