With a stay at The City Rooms in Leicester (Leicester City Centre), you'll be steps from Leicester Town Hall and Leicester Market. .This guesthouse is 12.4 mi (20 km) from Loughborough University and 0.1 mi (0.2 km) from King Richard III Visitor Centre.
The City Rooms offers 4 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.
Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Stay in one of 4 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Guests will find features like a virtual front desk.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
Virtual front desk
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are required to download the property's Expedia mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
This property does not have elevators
Property is also known as
City Rooms Guesthouse Leicester
City Rooms Leicester
City Rooms
The City Rooms Leicester
The City Rooms Guesthouse
The City Rooms Guesthouse Leicester
The City Rooms Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 63 out of 134 reviews
10 - Excellent
63
Rating 8 - Good. 35 out of 134 reviews
8 - Good
35
Rating 6 - Okay. 22 out of 134 reviews
6 - Okay
22
Rating 4 - Poor. 8 out of 134 reviews
4 - Poor
8
Rating 2 - Terrible. 6 out of 134 reviews
2 - Terrible
6
8.8/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
Reviews
6/10 Okay
Clare
13 Nov 2025
Liked: Cleanliness, amenities
On arrival, the key for room one didnt work well. I tried to get in my room and failed. Then asked a passer by who also failed tomopen it. By luck, it eventually opened but as a woman on my own, I got nervous about it not working when I got back late. So had to keep the door ajar for safety so I knew it was open when I got back.
The room itself was beautiful , just stressful getting in.
The staff very polite and friendly, there are few shops nearby. The position is excellent.
Unfortunately is very noisy , and before 2pm you are not able to be quiet.
The room was very clean , just please double check the toilet paper, don't supply just the minimum quantity.
Our team member on viewing the room and the establishment refused to stay. As we are local we personally visited the accommodation on 13th Oct and it was clear it did not meet our standards.
Based on the images of the property on Hotels.com we were surprised with what e found. To be honest we were shocked by the state of the decor, the dirty and worn fixtures and fittings and the general poor upkeep of the property.
We were further shocked when we walked into the cold, poorly lit vestibule, safe keys with homemade paper numbers stuck on the wall, up to the top floor along what can only be described as a dilapidated staircase with a awful worn ill fitting carpet and entered the room to find the door was old and not a tight / secure fit (certainly not a place I'd want to stay, never mind a lone female).
The bathroom has a light fitting that doesn't appear to be sealed (bathroom safe?) and certainly not fit for commercial use and worse still the light fitting in the bedroom is hanging from the ceiling showing exposed wires. The general state of presentation is extremely poor and not to the standard we would choose for our team members.
We write this in the genuine hope that the owners
Brendan
Stayed 2 nights in Oct 2025
6/10 Okay
Ian
Business traveller
9 Oct 2025
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Its a good location but the building is all a bit old and tatty - although room and bathroom were clean there are nicer places to stay in Leicester. The price was cheaper than other places so i should have known. But i guess it was OK. There was NO parking on site - so you have to pay for that unlike other places
Excellent value for money in Leicester city Centre. Room is very spacious, quiet and comfortable. Great coffee machine and mini fridge for those who need it. Could use an in room safe for those who bring valuables.
Great position in the city, free parking, spacious room, but very hot (in July). Altho there was a fan, it was too noisy to leave on at night.
A bit disconcerting to have someone trying to enter the room at 01:15 saying that the key to our room had been allocated to him! It was lucky that there was a chain on the door that we'd chosen to use.
Fabulous stay.
I checked in online the evening before as the property does not have a recpetion.
We got there about 3pm and the PIN we were sent was wrong. Luckily a man was there who helped by phoning for us.
We were not informed of which room we had or how to access the key. Once again the man (sorry we do not know who he was) helped us - thank goodness.
The hotel was beautiful. The location was very centeral but quiet. A huge and very clean room really good and comfortable.
The password for the wifi on an information sheet in the room omitted the second exclamation mark. Had to email the main hotel to get the correct password.
Wonderful hotel and would definately stay again but they do need to improve their communication
Nancy
Stayed 1 night in Jul 2025
2/10 Terrible
Jon
Business traveller
19 July 2025
Disliked: Staff & service, amenities
The property is not staffed, I arrived and my room key was not there, turned out my room was already booked and someone in it. No alternate rooms in this or sister hotel. Not at toy by them to help find another hotel.
Not heard directly from the hotel to apologise or arrange refund / compensation.
All round poor.
Jon
Stayed 1 night in Jul 2025
8/10 Good
Malika
18 July 2025
Liked: Amenities
Check in and check out process was very simple. All information was provided by the hotel well in advance. The room was lovely, spacious and clean. Great experience staying here.
Great location, easy free parking, they had provided items that were not always available in much more expensive rooms. We will stay again if we are in the area.
Really pleased with this place. Massive, clean room. Easy to retreive keys. Car park information was conflicting, said midday the day before and 10.30 in the room info.
Thank you for the fan it was much needed.
An amazing stay right in the centre of Leicester with secure parking and at an amazing price!
Caspar
Stayed 1 night in May 2025
6/10 Okay
Stephen
Business traveller
21 May 2025
Liked: Room comfort
Pain in the back side, when no reception. Probably my fault for not reading full script. Codes for doors and parking night mare, so spent ages waiting for help. Will be staying in a proper hotel next time. And by the way, room was not that clean or what I had hoped for.
Middle of the town so good for food etc..... parking was good i did struggle to find it, even when i got the map , probably just me …..
Room was clean and tidy, nice big smart TV , good coffee machine bed was comfy, shower / bath could do with a slip mat but all in all it was fine.
I stayed in room 4 which was up a few very steep stairways i would not recommend if you struggle physically to be honest.