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Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

3.0 star property

Photo gallery for Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Terrace/patio
Restaurant
Indoor pool, pool loungers
Gallery Family Room
Sauna, hot tub, steam room, hot stone massages, sports massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Housekeeping

Explore the area

View map
Wengen, Lauterbrunnen, BE, 3823
  • Place, Wengen LWM
    ‪1 min walk‬
  • Place, Wengen-Mannlichen Cable Car
    ‪2 min walk‬
  • Place, Staubbach Falls
  • Airport, Bern (BRN-Belp)

Room options

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Double Room

8.6 out of 10
Excellent
(20 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room With View of the Jungfrau

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic Double Room With View of the Jungfrau

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Triple Room

7.6 out of 10
Good
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Panorama Superior Double Room Jungfrau View

Shower, hair dryer, bathrobes, slippers

Panorama Superior Double Room Jungfrau View

  • Sleeps 2

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 5

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room

  • Sleeps 2

View all photos for Economy Double Room With View of the Jungfrau

Economy Double Room With View of the Jungfrau

Economy Double Room With View of the Jungfrau

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Gallery Family Room

Gallery Family Room

Gallery Family Room

  • Sleeps 6
  • 5 Twin Beds

View all photos for Panoramic superior double room with view of the Jungfrau

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic superior double room with view of the Jungfrau

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Single Room

  • Sleeps 1

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Double Room

  • Sleeps 2

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Triple Room

  • Sleeps 3

View all photos for Superior Family Room

Shower, hair dryer, bathrobes, slippers

Superior Family Room

  • Sleeps 5

View all photos for Economy Double Room Jungfrau View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room Jungfrau View

  • Sleeps 2

View all photos for Panoramic Double Room With Jungfrau View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic Double Room With Jungfrau View

  • Sleeps 2

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  • Spa
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4.8 out of 5, Exceptional, 31 reviews
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About the area

Lauterbrunnen

A stay at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel places you in the heart of Lauterbrunnen, steps from Grindelwald - Wengen Ski Area and Mannlichen Mountain. .This family-friendly hotel is 24.3 mi (39.1 km) from Lake Brienz and 22.3 mi (35.9 km) from Mystery Rooms.

What's nearby

  • Mannlichen Mountain - 1 min walk - 0.0 km
  • Grindelwald - Wengen Ski Area - 1 min walk - 0.0 km
  • Wengen LWM - 1 min walk - 0.0 km
  • Wengen-Mannlichen Cable Car - 2 min walk - 0.2 km
  • Mini Golf Wengen - 3 min walk - 0.3 km

Getting around

  • Wengen Station - 1 min walk
  • Bern (BRN-Belp) - 109 min drive

Restaurants

  • ‪Horner Pub - ‬72 min drive
  • ‪Hotel Schützen - ‬72 min drive
  • ‪Hotel Oberland - ‬72 min drive
  • ‪Base Cafe - ‬72 min drive
  • ‪Restaurant Schützen - ‬72 min drive

About this property

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Family ski hotel with 2 restaurants
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel offers 120 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Stay in one of 120 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include multilingual staff, luggage storage, and a library.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Ice skating
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and TWINT
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Victoria Lauberhorn Wengen
Arenas Resort Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen a Faern Collection Hotel
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Hotel

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 452 out of 751 reviews
Rating 8 - Good. 209 out of 751 reviews
Rating 6 - Okay. 54 out of 751 reviews
Rating 4 - Poor. 21 out of 751 reviews
Rating 2 - Terrible. 15 out of 751 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Paul, Lake Worth

Liked: Cleanliness
Disliked: Property conditions & facilities
No AC, small rooms, minimal amenities
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine Marie

Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

SAID

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Limited amenities and the hotel could even provide an iron.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Stayed 4 nights in Jul 2025

8/10 Good

Amanda-Jane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location. Comfortable room. Great spa facilities and lovely members of staff in spa. Not impressed with girl on reception who was very officious when asking about local restaurants. Found it far more helpful to google!! Fantastic location for transport links and surprisingly quiet given location near to station.
Wengen at dusk
Mannlichen
Snow capped mountain from Wengen
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool and spa

The pool and spa are the stars of the stay
Stayed 7 nights in Jul 2025

10/10 Excellent

Melodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the mountains. Wonderful spa. Directly across from the train station (no noise) and adjacent to all the shopping. Staff was superb. The only downside is the restaurant bar seems to be closed so in the evening you had to go to a different property for entertainment.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2025

4/10 Poor

aniruddha, Any city

Liked: Staff & service
Disliked: Cleanliness
Average, overpriced
Stayed 4 nights in Jul 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of Wengen. Rooms were very nice. Some rooms had balconies. No A/C but that’s to be expected.
Stayed 2 nights in Jun 2025

8/10 Good

DEEPAK

Travelled with partner
Liked: Staff & service, amenities
Great view
Stayed 2 nights in Jun 2025

10/10 Excellent

Cole

Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located centrally in Wengen! Easy access to everything! Cute and sweet village! Loved our stay! No AC in most hotels in Switzerland due to it’s usually cool there. But they do offer a limited number of floor fans upon request!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling through the Alps

Friendly staff, clean and comfortable hotel, AMAZING view, with a perfect location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked it
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wengen is a winner

Hotel is lovely, less than 3 minute walk from Station. A problem with the room was quickly rectified! Stunning view, location and we loved Wengen!
Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Wonderful, steps from the train station. Spa is amazing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, wellness area so relaxing, good breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Stayed 2 nights in Jun 2025

10/10 Excellent

Isaiah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful stay! Wonderful customer service. Perfect location near the train. I’m happy I stayed here than Interlaken.
Stayed 3 nights in Jun 2025

8/10 Good

Patrick, pinehurst

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location. Train station is only steps away. Great view. Very friendly staff. Exercise room is limited. Easy check in and easy check out. Could use air conditioning or at least fans.
Stayed 2 nights in Jun 2025