When i first checked in i walk into my room and the first thing I saw was the bed, dirty and nasty stuff in the ceiling when .I went downstairs to talk to the receptionist un
supervisor they had said that I was locked into that room and then the only thing they can do is send housekeeping i had to go for my boyfriend to the airport, and when we come back housekeeping, and she had only changed the sheets when we asked her if she was going to clean the ceiling, she says she couldn't do that to talk to the front desk again. When we went back downstairs, they were a little bit rude to us, saying they couldn't do anything win 5 hours into trying to get moved to another room. They wouldn't want to and still people checking on didn't make no sense? Why you guys are advertising remodeled rooms and you get a nineteen sixty five room, filthy and dirty. The elevators in the masquerade side didn't not work and the weight to go to your room was 45 mins because only one elevator was working.They also made an extra two charges that they argued that was not showing up in their system, and they still charged me for it.