6/10 Okay
Darren
Travelled with family and small children
11 Nov 2025
Liked: Cleanliness, property conditions & facilities
Modern hotel for Larnaca, but lacking warmth.
As a Cypriot who has visited Cyprus all my life and now returns with my own family, I was looking forward to experiencing this modern hotel. While the property itself is stylish and well-presented, I was surprised by the lack of warmth and friendliness from the staff — something that Cyprus is usually so well known for.
Unfortunately, dietary requirements were not handled with much understanding. Initial responses were dismissive, and only after some insistence — as my child needed to eat — did the team say they would “see what they could do.”
Once approached directly, staff members were polite and helpful, but there seems to be a general atmosphere of reservation, as though they are discouraged from engaging with guests.
Additionally, the pool temperature was noticeably cold, well below what one would expect for a hotel of this standard.
Overall, we did enjoy our stay and did encounter a few kind staff members, but the overall experience felt impersonal and lacked the welcoming spirit that makes Cyprus so special.
Darren
Stayed 5 nights in Oct 2025
