See all properties
Save

Shangri-La Mactan, Cebu

5.0 star property

Photo gallery for Shangri-La Mactan, Cebu

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Property preview
Ballroom
5 restaurants, breakfast served
2 outdoor pools, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar

Explore the area

View map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Magellan Monument
    ‪8 min walk‬
  • Mactan Shrine
    ‪8 min walk‬
  • Jpark Island Waterpark
    ‪6 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

Suite, 1 King Bed (Mactan)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Main Wing Veranda)

  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Single Beds (Ocean Wing)

  • Sleeps 4
  • 2 Twin Beds

Panoramic Suite, 2 Single Beds (Ocean Wing)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Single Beds (Ocean Wing Premier )

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Single Beds (Ocean Wing Premier )

  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Premier Room Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(14 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

8.8 out of 10
Excellent
(3 reviews)
  • 72 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club Twin

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(13 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Sea View

8.6 out of 10
Excellent
(14 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Room King

9.2 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 61 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

View from room

Sheraton Cebu Mactan Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 343 reviews
The price is AU$351
includes taxes & fees
23 Sept - 24 Sept
Sheraton Cebu Mactan Resort

About the area

Lapu-Lapu

With a stay at Shangri-La Mactan, Cebu in Lapu-Lapu, you'll be in the business district, just a 3-minute walk from CHI, The Spa and 8 minutes by foot from Mactan Shrine. .This beach resort is 9.3 mi (15 km) from SM City Cebu and 11.1 mi (17.9 km) from Ayala Center.
View more Resorts in Lapu-LapuOpens in a new window

What's nearby

  • Magellan Monument - 8 min walk - 0.7 km
  • Mactan Shrine - 8 min walk - 0.7 km
  • Jpark Island Waterpark - 6 min drive - 4.8 km
  • Cebu Yacht Club - 8 min drive - 6.9 km
  • Mactan Marina Mall - 8 min drive - 7.6 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 21 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Savoy Cafe - ‬17 min walk
  • ‪Tea of Spring - ‬1 min walk
  • ‪Civet Coffee - ‬16 min walk

About this property

Shangri-La Mactan, Cebu

Luxury resort on the beach, with 2 outdoor pools
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 530 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the shuttle (surcharge).
Grab a bite to eat at one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 3682.5 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 760 out of 1016 reviews
Rating 8 - Good. 166 out of 1016 reviews
Rating 6 - Okay. 50 out of 1016 reviews
Rating 4 - Poor. 17 out of 1016 reviews
Rating 2 - Terrible. 23 out of 1016 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with family, staff is very friendly and love comeing back to this hotel
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked this a week prior to our arrival but when we arrived past 7pm the Manager on duty told us that the Expedia did not pay our stay and cancelled our booking, it was a 2 hours exchanging of communication between us and the Shangri-la and they instructed us to call Expedia as they are the vendor and we did not pay directly to them. I told them that I got confirmation that it was not cancelled and letter from Shangri-la reservatiom team that they are expecting our stay. Why should I cancelled a costly booking for 2 days if our family of 4 expecting to celebrate my daughter's bday there? It was a VERY INCONVENIENT check-in. Mactan road was flooded during our stay because it was raining hard then we arrived with this response. THE MANAGER John finally confirmed that our stay is an active booking and gave the necessary service and request. Shangri-la, we are not the first time guests please revisit your SYSTEM. John B. Manager you did your best but I do not buy staying in an offered downgraded room with higher price. I know you are fully booked but consider our stay because we are guests TOO. The ocean/ beach was the BEST part of this experience. Staff are commendable and friendly in the restaurants , beach, and swimming pool area. This is the closest best beach site that is decent so far in Mactan. Before you book ALWAYS check weather forecast. Despite of uncontrolled inconvenience we are still thankful for Safe stay. Thanks to my daughter's small bday gifts appreciate it
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer, Fort Collins

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! We didn’t want to leave. Everyone was very friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Rob, Ogden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort. Look forward to next stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Merlina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay especially if you got young children. Our daughter enjoy it and so Us as well..love to go back next tome
Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Stayed 8 nights in May 2025

10/10 Excellent

Awida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in May 2025

6/10 Okay

Aimee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Shangrila Mactan cebu still the greatest one, its just the Shoe rentals in the Gym should be free to All guests that uses the Gym and should Not for rentals.
Stayed 2 nights in May 2025

10/10 Excellent

Rhea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Justin

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Ethel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Some places are a bit dated! Really enjoyed the Filipino buffet with a show of Filipino dances. A good way to showcase our Philippine culture.
Stayed 2 nights in May 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Emmy

Travelled with family
Liked: Amenities
Would love to come back.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning property but rather clinical, you could be anywhere in the world, it doesn’t have a Filipino feel at all.
Stayed 3 nights in Apr 2025

6/10 Okay

Vina, Pico Rivera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must staycation when in Cebu.
Stayed 3 nights in Apr 2025

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really cool resort room not so cold

Great hotel/resort. The breakfast buffet was top notch. The pool and beach were very nice, and grounds were beautiful. My only gripe was the room was not as cool as normally like, especially when sleeping at night. They came and looked at the air-conditioning and made some adjustments. I didnt notice a difference.
Stayed 5 nights in May 2025

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Definitely would come back. The grounds were beautiful and we enjoyed the pools and all the food. The room was a bit dated but still nice and comfortable. The staff were amazing, kind, and helpful. Spa was also excellent. We definitely plan on coming back here the next time we're in Cebu.
Stayed 2 nights in May 2025

10/10 Excellent

MARICRIS

Stayed 2 nights in May 2025

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is great. Big pool area. Lot of activities for kids.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gemmalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/23-4/25 Stay

Shangrila Mactan is the best resort that I have stayed! Room is perfect, has niece yard and seaview, plenty of dining options, wide variety of dishes during breakfast buffet, staff are courteous and friendly, beach is wide, swimming pool is perfect for kids and adults, has wide and beautiful front yard, lobby is also large. Even basic amenities are the best: tootbrush, slippers, bathrobes, towels. Overall 10/10
Stayed 2 nights in Apr 2025

8/10 Good

Sabreena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself is pretty amazing and service was excellent including onsite medical care. But it's far from anything it you need any supplies from the cebu city area, about 1hr each way by car. Our room was basic and fine, but one light did not work and the tv had poor image and sound. Though we didn't use it much, it was annoying when we did.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 8 nights in Apr 2025

10/10 Excellent

Raquel, Stony Point

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is amazing and festive! The friendliness of the staff makes you feel at home, they even have baby amenities set up in our room even if I didn’t ask for it. It shows that they care and payed attention to the guest needs. They will make your stay very relaxing and a memorable one. Thank you!
Stayed 1 night in Apr 2025