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Quality Suites Lansing West

2.5 star property

Photo gallery for Quality Suites Lansing West

Lobby
Suite, 2 Double Beds, Accessible, Non Smoking
Free daily full breakfast
Front of property
41-inch TV with cable channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
901 Delta Commerce Dr, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪6 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(55 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(59 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Lansing

With a stay at Quality Suites Lansing West, you'll be centrally located in Lansing, within a 15-minute drive of Michigan State University and Horrocks Farm Market. .This hotel is 1.6 mi (2.6 km) from Lansing Mall and 2 mi (3.3 km) from Regal Lansing Mall.

What's nearby

  • Horrocks Farm Market - 6 min walk - 0.6 km
  • Lansing Mall - 3 min drive - 2.9 km
  • Michigan State Capitol - 10 min drive - 13.9 km
  • Lansing Center - 11 min drive - 14.3 km
  • Michigan State University - 13 min drive - 19.3 km

Getting around

  • East Lansing Station - 16 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 16 min drive

Restaurants

  • ‪Horrock's Wine Bar - ‬10 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Horrock’s Beer Garden - ‬12 min walk

About this property

Quality Suites Lansing West

Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 115 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Quality Suites Lansing West. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing

Quality Suites Lansing West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Vicki

Travelled with family
Liked: Cleanliness, property conditions & facilities
We have been staying at this location at the same time every year fort he last 20+ years. The breakfast has gone down significantly since the long time chef no longer works there. We appreciate the fresh options of eggs, sausage and tatertots but the tatertots were cold and very chewy. When you are used to an excellent breakfast, it is very disappointing to have this as your option. The rooms were clean, but there were no supplies for the couch and the front desk said they had none to give you. How can that be an option for sleeping but you no bedding for it. Its very disappointing when the amenties used to be so great and now they are not. I had to wait for a check in person to come from the back so I was never greeted when I came in or when I handed my keys back in.
Stayed 1 night in Nov 2025

6/10 Okay

Teresa

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff was nice, but we had to leave a day early due to a winter storm coming and the advised me I was not eligible for a refund for leaving early. Very disappointed.
Stayed 3 nights in Nov 2025

4/10 Poor

Kathleen

Disliked: Property conditions & facilities
We had to move to a different room - twice. Once because the sink was gushing water onto the floor. And the second time because the heater wasn’t working ( temperature could not go above 61). The third room we were moved to also had a broken HVAC unit, but we could get the temp to 68 and did not want to move a 3rd time.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2025

10/10 Excellent

Khalaia

Stayed 1 night in Nov 2025

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Travelled with partner
Everyone was very nice, check in was easy.
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, check in was a peice of cake, breakfast was great! Would def stay again
Stayed 1 night in Nov 2025

6/10 Okay

Ryan

Stayed 2 nights in Nov 2025

4/10 Poor

Alia

Stayed 1 night in Nov 2025

8/10 Good

Tricia

Travelled with partner
Was happy with our stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

10/10 Excellent

Laurie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t hesitate to stay here. You will not be disappointed!
Stayed 1 night in Nov 2025

6/10 Okay

Erin

Stayed 1 night in Oct 2025

4/10 Poor

Robert

Disliked: Cleanliness
The room wes in poor condition the bedding had stains the couch had dried fluid on it the room had a bad smell and the bedroom door was missing
Stayed 1 night in Nov 2025

8/10 Good

Angela

Stayed 1 night in Nov 2025

4/10 Poor

Vanessa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The room wasn’t clean, sheets were nasty, brown stains were on the mattress covers we had to go and request clean bedding and the second one was nasty as well dusty tables, carpet was filled with stains inside hotel room and walking to the elevator. The staff were extremely friendly and super nice. We didn’t eat breakfast at the location. Also parking is never a problem we have stayed at this location a few times but this time has to be the worse time pertaining to cleanliness of the hotel
Brown stains
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Bkft was great and rooms were very comfortable
Stayed 3 nights in Oct 2025

10/10 Excellent

Jasmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

8/10 Good

Heather

Stayed 1 night in Oct 2025

8/10 Good

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025