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Holiday Inn Express Hotel & Suites Charlotte by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Charlotte by IHG

Exterior
Free daily on-the-go breakfast
Exterior
Room amenity
Standard Room, 1 King Bed with Sofa bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
500 Meijer St, Charlotte, MI, 48813
  • Place, Sparrow Eaton Hospital
    ‪2 min drive‬
  • Place, Eaton County Fairgrounds
    ‪3 min drive‬
  • Place, Windwalker Underground Gallery
    ‪3 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (California King, Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (California King, Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Extra Floor Space)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(18 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Lobby
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 455 reviews
The price is AU$115
includes taxes & fees
29 Jan - 30 Jan
Comfort Inn Charlotte

About the area

Charlotte

Located in Charlotte, Holiday Inn Express Hotel & Suites Charlotte by IHG is in a rural location, within a 15-minute drive of Eaton County Fairgrounds and The Country Mill. .This hotel is 24.6 mi (39.5 km) from Michigan State University and 26.8 mi (43.1 km) from Firekeepers Casino.

What's nearby

  • Sparrow Eaton Hospital - 2 min drive - 3.2 km
  • Eaton County Fairgrounds - 3 min drive - 2.9 km
  • Windwalker Underground Gallery - 3 min drive - 3.9 km
  • Michigan State University - 26 min drive - 47.2 km
  • Firekeepers Casino - 27 min drive - 53.3 km

Getting around

  • Lansing, MI (LAN-Capital Region Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tequila's Mexican Grill - ‬4 min drive
  • ‪My Place Diner - ‬5 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Holiday Inn Express Hotel & Suites Charlotte by IHG

Hotel in Charlotte with free breakfast and a fitness center
Holiday Inn Express Hotel & Suites Charlotte by IHG offers 67 air-conditioned accommodations with safes and complimentary newspapers. Premium cable television is provided. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 67 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte
Holiday Inn Express Hotel Charlotte
Holiday Inn Express Hotel Suites Charlotte
Holiday Inn Express Hotel Suites Charlotte by IHG
Holiday Inn Express Hotel Suites Charlotte an IHG Hotel
Holiday Inn Express Hotel & Suites Charlotte by IHG Hotel
"Holiday Inn Express Hotel Suites Charlotte an IHG Hotel"
Holiday Inn Express Hotel & Suites Charlotte by IHG Charlotte

Holiday Inn Express Hotel & Suites Charlotte by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 297 out of 614 reviews
Rating 8 - Good. 168 out of 614 reviews
Rating 6 - Okay. 67 out of 614 reviews
Rating 4 - Poor. 48 out of 614 reviews
Rating 2 - Terrible. 34 out of 614 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Mark

Stayed 1 night in Oct 2025

6/10 Okay

Noreen

Travelled with partner
Liked: Cleanliness, amenities
I requested a handicap room on first floor. I was given non handicap on third floor. There was only one bath towel I requested additional on the first day. Our stay was three days never received the needed bath towel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Damon

Stayed 1 night in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ronald

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't there long, but the TV picture was clear, the Lions won, and the front desk staff was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Sep 2025

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Matt

Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen, Grimsby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just renovated….very nice. Great coffee….best we have had in a hotel in a very long time. Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Bed

Awesome mattress and great pillows! Incredible nights sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Very good the person who checked us in gave us great dinner recommendations and ride share. We appreciated your help
Stayed 2 nights in Sep 2025

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating
Stayed 2 nights in Sep 2025

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful. The facility was clean and well maintained.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Marilyn

Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the convenience of the location and the friendly service. I will definitely use this location again! :)
Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Victoria, Medina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Perfect one-night stop along our way.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Festival of Oddities!? stay here or beware!

We enjoyed our two night stay! King size beds were "Goldilocks" perfect! The room was updated, clean, large tv, lots of room, chaise lounge was a nice feature. Location worked out fine for our two vacation destinations (Charlotte and not too far from Lansing) About the breakfast: delicious, abundant choices, coffee worth the wait! Would recommend this location to all!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is being renovated and the upgrades are fantastic! Bed was extremely comfortable and breakfast was super delicious!! Going back next month!!
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are remodeling, but was still very nice. Check clerk Jessica was absolutely the nicest person.
Stayed 1 night in Jul 2025