Comfort Inn Lansing West

2.5 star property

Photo gallery for Comfort Inn Lansing West

Desk, iron/ironing board, free cots/infant beds, free WiFi
Indoor pool
Lobby
Lobby
Banquet hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View map
525 N Canal Road, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪3 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Lansing

With a stay at Comfort Inn Lansing West in Lansing (Waverly), you'll be a 3-minute drive from Lansing Mall and 10 minutes from Michigan State Capitol. .This hotel is 6.4 mi (10.3 km) from Lansing Center and 8.6 mi (13.9 km) from Union Depot.

What's nearby

  • Horrocks Farm Market - 3 min walk - 0.3 km
  • Lansing Mall - 3 min drive - 3.6 km
  • Michigan State Capitol - 11 min drive - 12.5 km
  • Lansing Center - 11 min drive - 12.9 km
  • Michigan State University - 15 min drive - 18.2 km

Getting around

  • East Lansing Station - 18 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 90 min drive

Restaurants

  • ‪Horrock's Wine Bar - ‬5 min walk
  • ‪Horrock’s Beer Garden - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Culver's - ‬18 min walk

About this property

Comfort Inn Lansing West

Hotel with free breakfast, near Lansing Mall
Comfort Inn Lansing West offers 104 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lansing hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Lansing
Comfort Inn Lansing
Comfort Inn Hotel
Comfort Inn Lansing
Comfort Inn Hotel Lansing

Comfort Inn Lansing West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 453 out of 1012 reviews
Rating 8 - Good. 341 out of 1012 reviews
Rating 6 - Okay. 120 out of 1012 reviews
Rating 4 - Poor. 51 out of 1012 reviews
Rating 2 - Terrible. 47 out of 1012 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kenneth

Stayed 2 nights in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Brooks

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Tub clogged, showered in 4 inches of water. Dated. Small (double) beds and small toilet. Old smoke smells and very new and overpowering weed smells. Worst thing was every time I returned to my room my keys would not work and had to go to trouble of going back down to the desk for them to fix it. First time they said it demagnetizes and not to put them next to phones.... But none of my keys or our friends keys including two keys that had not moved from the dresser were working all at once. They were being turned off. Had to do this several times; extremely annoying. Cold response from desk when challenged why this kept happening. Wish I had not cheaped out on this one.
Stayed 2 nights in Jun 2025

4/10 Poor

Dennis

Disliked: Staff & service, property conditions & facilities, room comfort
Cleanliness not the whole problem, needs up dated! Tub very slippery I’m 70 and I almost fell a few times, I would not let my wife use it she has leg problems and she would have fallen. The free breakfast was by far the worst I’m ever had tastes terrible very dirty area, never again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Janel, Missoula

Stayed 4 nights in May 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Rooms were pretty clean. Elevator was a bit old and made lits of funny noises. But iver all was a great place to stay. Close to restaurants and shopping. Wiuld stay again.
Stayed 2 nights in Jun 2025

8/10 Good

JONATHAN

Travelled with family
Liked: Amenities
Carpets in room needed cleaning Ice machine on our floor not working
Stayed 1 night in Jun 2025

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Breakfast was not very good out of a lot of things . Waste bins where overflowing!
Stayed 1 night in Jun 2025

10/10 Excellent

April

Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities
Loved the easy check in. Easy access off of the interstate.
Stayed 1 night in Jun 2025

6/10 Okay

Edward

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It would not be my first choice
Stayed 3 nights in Jun 2025

6/10 Okay

Edward

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel was old with old furnishings Had to change rooms for different reasons some keys wouldn't work breakfast was poor But the management had changed and they was working on improvements Poor in present state Good when improve Was comfortable
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well placed, and well priced for the area. The breakfast in the morning is very well thought out. The swimming pool and sauna are very family friendly. I will be staying here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, clean and well maintained property and the customer service was great. I definitely would stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Tiffany

Travelled with family and small children
Liked: Staff & service, amenities
The property is dated - most of the room was clean but they forgot to vacuum the floor. The pool was a little cloudy but it actually had a hot tub! The breakfast was mostly out of stock and very limited.
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were areas of the property that showed a bit of wear but overall the property was clean and the check in was easy. Location was easy to get to and even had some semi parking close to the property. Overall I would recommend this hotel above other more expensive ones in the area. I will be staying there again in two weeks
Stayed 3 nights in May 2025

6/10 Okay

Michelle R

Travelled with family, Travelled with group

Just fine.

The breakfast was poor because the pastries were quite stale and they ran out of normal syrup for the waffles for the two days that we were there. Coffee was not good. The pool and hot tub were nice. The rooms were decent, but the shower looked dirty because it was old and rundown. The towel rack was loose and the fan in the bathroom didn’t work. The chair at the desk was broken and very uncomfortable. The bed was comfortable and so were the pillows. overall, it was OK.
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Gretchen

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the hotel for a convention. Nice breakfast, rooms were clean, request for any kind of service were done quickly. Breakfast was good. Pool and hot tub area were very nice. We did have to request things like water and coffee for the conference rooms but again those were delivered quickly.
Stayed 3 nights in May 2025

2/10 Terrible

Tiana D

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What I absolutely did not like was the strong stench of cigarettes in the hall, my room was 134 and it was terrible smelling that coning in and out. Yet you sign a form to not smoke in the room. I will not be a returning guest.
Stayed 1 night in May 2025

8/10 Good

Valerie, Kingston

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
For an overnight stay it was great. Staff was good and room was clean.
Stayed 1 night in May 2025

4/10 Poor

Edward

Disliked: Staff & service, property conditions & facilities
Decided to stay here overnight while in town for a wedding . This location is outdated and not well maintained. Starting with room
Stayed 1 night in May 2025