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Hilton Charlotte University Place

4.0 star property

Photo gallery for Hilton Charlotte University Place

Lake view
Property preview
Exterior
Deluxe Room, 2 Double Beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking included

Explore the area

View map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Place, University of North Carolina at Charlotte
    ‪11 min walk‬
  • Place, Charlotte Motor Speedway
    ‪8 min drive‬
  • Place, Concord Mills
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Lake view

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Parlor)

Room, 1 King Bed (Large Parlor) | Living area

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Lake view

Room, 2 Double Beds, Lake View

8.6 out of 10
Excellent
(13 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Lake view

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(83 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Club lounge access

Executive Room, 2 Double Beds, Club lounge access

Executive Room, 2 Double Beds, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(122 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hampton Inn Charlotte - University Place
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,002 reviews
The price is AU$140
includes taxes & fees
7 Dec - 8 Dec
Hampton Inn Charlotte - University Place

About the area

Charlotte

With a stay at Hilton Charlotte University Place in Charlotte (University City), you'll be a 2-minute drive from University of North Carolina at Charlotte and 7 minutes from Charlotte Motor Speedway. .This hotel is 5.6 mi (9.1 km) from Concord Mills and 9.2 mi (14.7 km) from Bank of America Stadium.

What's nearby

  • University of North Carolina at Charlotte - 11 min walk - 0.9 km
  • UNC Charlotte Botanical Gardens - 4 min drive - 3.7 km
  • PNC Music Pavillion - 6 min drive - 6.6 km
  • Charlotte Motor Speedway - 8 min drive - 8.9 km
  • Concord Mills - 8 min drive - 11.1 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Dave's Hot Chicken - ‬6 min walk
  • ‪Cava - ‬6 min walk

About this property

Hilton Charlotte University Place

Lakefront hotel with free parking connected to a shopping center in Charlotte
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 393 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 19375 square feet (1800 square meters) of space consisting of conference space and 17 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Hilton Charlotte University Place has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Hilton Charlotte University Place Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 740 out of 1188 reviews
Rating 8 - Good. 207 out of 1188 reviews
Rating 6 - Okay. 123 out of 1188 reviews
Rating 4 - Poor. 61 out of 1188 reviews
Rating 2 - Terrible. 57 out of 1188 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rebecca to the Rescue at Hilton University Place

Rebecca at the front desk is truly exceptional! I had some issues over a few days, and she went above and beyond to ensure my next room was perfect. She genuinely made up for the lost sleep and inconvenience caused by the toilet, sink, and missed room service. Rebecca was incredibly pleasant and attentive, making me feel valued and never rushed. She's the main reason I chose to extend my stay with Hilton. She's a tremendous asset, and I'm so glad she's the first person I encounter when I arrive. Because of Rebecca, I have rated this so much higher.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ionel, anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness and security! Thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra, Bethlehem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
at same location as convention. could not log in with wifi.
Stayed 2 nights in Jul 2025

10/10 Excellent

Aldreonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at the Hilton. It was peaceful, the boardwalk was perfect and very convenient.
Stayed 2 nights in Jul 2025

6/10 Okay

Barbara

Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean & good staff was rude unwelcome never coming back !
Stayed 1 night in Jul 2025

10/10 Excellent

Ronda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for concert

Stayed one night for the Rod Stewart concert at PNC. Close to venue. Close to restaurants and shopping. The hotel was very pretty and the staff was very friendly. The hotel is in a safe area. We would definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are okay, nothing special. There was no A/C in the hallway, room A/C worked great. Ice machine on our floor did not work. The property is nice, pool was great. Plenty of places to eat and drink within walking distance. The restaurant and bar are ok, a little expensive. "Don't use cash at the bar". Long story.
Stayed 2 nights in Jul 2025

2/10 Terrible

Diane

Disliked: Staff & service, room comfort

Will NEVER recommend

HORRIBLE! I came to the hotel an hr before check in time after driving five hours & was told I could not check in. Sat for 30min & saw the same lady tell others they could not. Then noticed other employees checking people in. Walked over to one & was checked in w/no issue. Explained their were people in the lobby & bar that were also denied check in. I have a disability & request a room close to elevator access. Was given a room at the end of the hall on the far side of the hotel. I came back from the event w/no handicap parking available. I had to park six rows from the hotel. There was no lighting which was extremely dangerous. It could barely walk to the hotel entry. The front desk employees were talking & laughing. I even stood there for a few mins & was not addressed. I gave up. I have never been so dissapointed staying at a hotel. I will NEVER be back and will NEVER recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad

Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Travelled with group
Liked: Amenities
Love this place
Stayed 2 nights in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic clean safe hotel. Top notch.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities
The night shift staff was rude. No vending machines and nothing open late. No waters in room. We had 2 rooms with 6 people and she gave me a hard time about getting a water for everyone. Finally gave me enough for everyone, and basically said that’s all we could get. I wasn’t asking for anymore.
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner in room was extremely noisy turni on and off
Stayed 2 nights in Jul 2025

10/10 Excellent

Carissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at this hotel. Our room was clean and beautiful. Hotel was close to everything!
Stayed 1 night in Jul 2025

10/10 Excellent

PAMELA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 2 nights in Jul 2025

8/10 Good

Marla

Stayed 1 night in Jul 2025

8/10 Good

Michelle

Stayed 1 night in Jul 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Inconvenient.
Stayed 4 nights in Jul 2025

10/10 Excellent

Delonnee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lakeview was beautiful
Stayed 2 nights in Jul 2025

6/10 Okay

KARI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful, and our room was clean and comfortable. When we arrived, a very bad storm had just started, and caused the entrance of the hotel to flood. We had to walk through large pools of water to get to a side door just to enter the building. The staff was helpful, though, and made us feel better when we checked in. My main complaint would be the elevator situation. The hotel had a large convention going on, which backed up the line for the elevators that were already running slow. When we left the next day, people had been waiting in line for the elevator for 40 minutes! We decided to take the stairs, which was 8 flights down. It was awful having to carry our suitcases down a stairwell that wasn’t air conditioned. It was very inconvenient, as we were on a time crunch to get to a college orientation.
Stayed 1 night in Jul 2025

10/10 Excellent

Amante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay they just need more options for the expensive breakfast they have but other than that everything was great
Stayed 2 nights in Jul 2025