See all properties
Save

Tru by Hilton Lancaster East

2.5 star property

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking
Indoor pool
Lobby
Games room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Place, Tanger Outlets Lancaster
    ‪6 min walk‬
  • Place, Dutch Wonderland
    ‪6 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(114 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Roll-in Shower

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Similar properties

Executive Room, 1 King Bed, Non Smoking
La Quinta Inn & Suites by Wyndham Lancaster
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,216 reviews
The price is AU$134
includes taxes & fees
11 Jan - 12 Jan 2026
La Quinta Inn & Suites by Wyndham Lancaster

About the area

Lancaster

When you stay at Tru by Hilton Lancaster East in Lancaster, you'll be in a shopping district, within a 15-minute walk of Dutch Wonderland and American Music Theatre Lancaster. .This hotel is 3.2 mi (5.2 km) from Sight and Sound Theatre and 13.7 mi (22.1 km) from Spooky Nook Sports.

What's nearby

  • Tanger Outlets Lancaster - 6 min walk - 0.6 km
  • Dutch Wonderland - 6 min walk - 0.6 km
  • Amish Farm and House - 8 min walk - 0.7 km
  • Rockvale Outlets - 10 min walk - 0.9 km
  • American Music Theatre Lancaster - 11 min walk - 1.0 km

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 85 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬6 min walk

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, 8-minute walk to Dutch Wonderland
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1013 reviews
Rating 8 - Good. 229 out of 1013 reviews
Rating 6 - Okay. 94 out of 1013 reviews
Rating 4 - Poor. 43 out of 1013 reviews
Rating 2 - Terrible. 42 out of 1013 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Madiha

Travelled with family
Stayed 1 night in Sep 2025

2/10 Terrible

Jodi, Meriden

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in wasnt ready until almost an hour after, several people frustrated that room wasn't ready. When we finally got a room, the key didnt work. Get in the room, the blind is broken, it doesnt open, the sink is clogged and doesnt drain. There is a waterbl bottle cover and fries on the floor by the bed from previous guest. The elevator was broken and there were 2 busses and a wedding there at the same time so it was very busy.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was excellent. We arrived 30minutes early as we had a wedding to get to. They accommodated us with an early check. Room was clean and bed was Comfortable. Hotel hallways needed a serious vacuuming and one of the elevators was out of service.
Stayed 1 night in Sep 2025

6/10 Okay

Heather Lynn

Travelled with family
Disliked: Room comfort

It was okay

Great location. That’s about it
Stayed 1 night in Sep 2025

2/10 Terrible

John

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stsyed in a handicap accessible room on the 5th floor.One elevstor was out service the 2dayswe were there. The other stopped working several times. Handicap person took 45 minutes go go down the stairs and over an hourto go up 5 floors. Entire hotel was over booked. Why have a handicap room on 5th floor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lawrence

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person at the desk was super informative, only problem we had was the elevator was down for a bit , but crap happens .
Stayed 1 night in Sep 2025

10/10 Excellent

Ruslana

Liked: Cleanliness, staff & service
Stuff is super friendly. Rooms are clean. Showers should be fixed.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristina

Stayed 2 nights in May 2025

8/10 Good

Rex

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Sep 2025

10/10 Excellent

Mark R

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic. Breakfast was amazing.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
H
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Everything was excellent could use a second chair in the room
Stayed 2 nights in Sep 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
One of the beds in my room had a very pilled sheet, it would have been like sleeping on sand paper, thankfully the other bed had a smooth sheet. Some of the towels and wash clothes are a dingy gray.
Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Stayed 2 nights in Sep 2025

10/10 Excellent

Carrie

Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to all we needed to do and clean. Bed were comfy and shower pressure was good. Had a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mynul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jia wei

Stayed 1 night in Aug 2025

8/10 Good

karthikeyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025