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Tru by Hilton Lancaster East

2.5 star property

Photo gallery for Tru by Hilton Lancaster East

Free daily buffet breakfast
Room, 2 Queen Beds, Non Smoking
Exterior
Business centre
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Place, Tanger Outlets Lancaster
    ‪6 min walk‬
  • Place, Dutch Wonderland
    ‪6 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(115 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Roll-in Shower

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,257 reviews
The price is AU$134
includes taxes & fees
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About the area

Lancaster

When you stay at Tru by Hilton Lancaster East in Lancaster, you'll be in a shopping district, within a 10-minute walk of Dutch Wonderland and Tanger Outlets Lancaster. .This hotel is 3.2 mi (5.2 km) from Sight and Sound Theatre and 5.5 mi (8.9 km) from Lancaster Marriott at Penn Square.

What's nearby

  • Tanger Outlets Lancaster - 6 min walk - 0.6 km
  • Dutch Wonderland - 6 min walk - 0.6 km
  • Amish Farm and House - 8 min walk - 0.7 km
  • Rockvale Outlets - 10 min walk - 0.9 km
  • American Music Theatre Lancaster - 11 min walk - 1.0 km

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Sonic Drive-In - ‬12 min walk

About this property

Tru by Hilton Lancaster East

Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1022 reviews
Rating 8 - Good. 234 out of 1022 reviews
Rating 6 - Okay. 102 out of 1022 reviews
Rating 4 - Poor. 41 out of 1022 reviews
Rating 2 - Terrible. 43 out of 1022 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

EDUARDO

Liked: Cleanliness, amenities, property conditions & facilities
Oh, yes. I loved everything about the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Jon

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

RICHARD

Stayed 1 night in Dec 2025

8/10 Good

Lanny

Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good on Thursday, Friday the eggs were not up to par, just OK. The staff were friendly and helpful. TRU is one place that we like to stay when we come to the Lancaster area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lois

Comfortable bed, room was spacious enough for our family. We felt
Stayed 1 night in Dec 2025

8/10 Good

Phyllis

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean, bed was super comfortable, staff was very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

LaQuan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was easy, and the rooms were very comfortable. We needed extra towels and received them immediately. Kids enjoyed the breakfast as well.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was spotless and the staff was really nice. They have complimentary coffe and hot cocoa in the lobby, which was great! Loved my stay and will be coming back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Start to finish we had a great stay here! Gentlemen that checked us in was very helpful and room was very nice. Excellent breakfast in the morning and everyone very helpful when I asked for anything. Would stay here again
Stayed 1 night in Dec 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was friendly and welcoming. The rooms were clean and cheery.
Stayed 1 night in Dec 2025

2/10 Terrible

STEVE

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
No one came to clean our room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Randy

Stayed 1 night in Dec 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location. Staff was VERY helpful. Very clean and modern looking.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was clean and staff were friendly. Pool was cold but the kids didn’t care. Will stay again!
Stayed 1 night in Nov 2025

4/10 Poor

Micahel, villas

Travelled with partner
Disliked: Amenities, property conditions & facilities
1st in the room we had no dresser, or a coffee pot. My wife and I are handicap. If want change clothes had open oyr suit case. For a cup coffee had to go down to lobby. Next had to ask for towels and wash cloths. I never stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025

2/10 Terrible

Yanisse

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The Room felt neglected. The staff were unprofessional. The pool had a mix smell of chlorine and sulfur (garbage like). Various families came to the pool with their kids in bathing suits, all of them complained and none of them were able to stand the horrid smell.
Stayed 1 night in Nov 2025

10/10 Excellent

Anand

Stayed 1 night in Nov 2025

10/10 Excellent

Lyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff really nice and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More variety and the bread too hard
Stayed 1 night in Sep 2025