I had a very disappointing experience at this property. Upon arrival, I quickly realized that the hotel did not meet the standards described in its listing. The description advertised a pool and breakfast; however, there was no pool available and no real breakfast options.
When I entered the room, I found what appeared to be blood in the toilet that would not flush. The towels also had noticeable yellow and red stains, and there was a cockroach in the room. These conditions were unacceptable and raised serious concerns about cleanliness and sanitation.
Additionally, I did not feel safe or comfortable in the lobby area, as several individuals were sitting there barefoot. Because I was traveling with children, I made the decision to check out immediately and find alternative accommodations.
I clearly informed the front desk attendant that I was checking out and handed over both room keys. However, the following morning I was told that I had not been properly checked out. As a result, the manager approved only a partial refund. I found this response disappointing, especially given the circumstances. Unfortunately, the manager was not helpful in resolving the matter.
Based on this experience, I cannot recommend this property.