4/10 Poor
Olivia
27 Sept 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall, check-in was easy. The location was great. The room itself was nice if it weren't for the absolutely horrendous stench of sewage and the clogged sinks in the bathroom. The smell was horrific, it actually made me nauseous. The upstairs room was not as bad so we slept upstairs. We attempted to contact guest services but, they apparently only respond during the day not in the evening or early mornings. When they finally did respond to our message about the smell and the clogged sinks, they said the smell was because of the restaurant next door. They sent a maid to unclog the sink which only ended up causing the other sink to clog. The smell was still horrific and they were not helpful or apologetic in anyway. They offered no alternatives, no discount, nothing. And I can assure you, the smell wasn't fish from the restaurant next door. It wreaked of sewage smell. I would not recommend this hotel to anyone unless you have zero sense of smell - and even then I'm not sure that is sanitary.
Olivia
Stayed 2 nights in Sep 2025
