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HOTEL SERENA SUITE

3.0 star property

Photo gallery for HOTEL SERENA SUITE

Exterior
Reception hall
Snack bar
Outdoor pool, pool loungers
Jetted bathtub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Pje. vegas sur, La Serena, Coquimbo
  • Place, Mall Plaza La Serena
    ‪14 min walk‬
  • Place, Sea Avenue
    ‪4 min drive‬
  • Place, La Serena Beach
    ‪6 min drive‬
  • Airport, La Serena (LSC-La Florida)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
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The price is AU$106
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About the area

La Serena

When you stay at HOTEL SERENA SUITE in La Serena, you'll be connected to the convention center, within a 5-minute drive of Mall Plaza La Serena and Observatorio Turístico Collowara. .This hotel is 1.1 mi (1.8 km) from La Portada Stadium and 1.1 mi (1.8 km) from Puerta del Mar Mall.

What's nearby

  • Mall Plaza La Serena - 14 min walk - 1.2 km
  • La Portada Stadium - 3 min drive - 1.7 km
  • University of La Serena - 4 min drive - 2.4 km
  • Sea Avenue - 4 min drive - 2.8 km
  • La Serena Beach - 6 min drive - 4.1 km

Getting around

  • Coquimbo Station - 18 min drive
  • La Serena (LSC-La Florida) - 14 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪The Coffee House - ‬12 min walk
  • ‪Punto Copec - ‬16 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Telepizza - ‬13 min walk

About this property

HOTEL SERENA SUITE

HOTEL SERENA SUITE offers 38 accommodations with safes and hair dryers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 38 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Stop by the hotel's restaurant, Serena Suite, for lunch or dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk and laundry facilities. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Serena Suite - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Serena Suite

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Meal delivery service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 29750 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CLP 29750 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

HOTEL SERENA SUITE Hotel

HOTEL SERENA SUITE La Serena

HOTEL SERENA SUITE Hotel La Serena

HOTEL SERENA SUITE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ever

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion y disposicion de todas las personas que ahi trabajan. Habitacion limpia, buen espacio, patios y areas externas impecables. Realmente una muy buena experiencia. Precio y calidad
Stayed 4 nights in Apr 2025

10/10 Excellent

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet area. Close to major tourist attractions around La Serena. I do like the fact that there’s a Moai right when you get to the hotel. I’m Rapa Nui, so I felt like I was supposed to be there. It was a surprise to me. Thank you for the service. I would definitely consider of going back next time I visit La Serena.
Stayed 2 nights in Mar 2025

6/10 Okay

tora

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff was not that friendly and we didn’t get a nice welcome. We asked basic questions about gym and other stuff and didn’t get much detail answer. No facial expression from the girl in reception but the older guy was nice. Nice area and pool! Ok room!
Stayed 1 night in Feb 2026

8/10 Good

José Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si es bastante buena para la familia. Es muy baja si, pero para niños ideal. Está lejos de tiendas, pero cerca del mall y supermercado. Si quieres artesanías o ir a la playa debes moverte en auto.
Stayed 6 nights in Jan 2026

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Stayed 1 night in Sep 2025

8/10 Good

Sieglinde

Liked: Cleanliness, staff & service, amenities
Gut war: Dass sehr freundliche Personal. Die Heizung im Zimmer. Schneller Laundry Service. Nicht gut war: Im Frühstücksraum war es bitter kalt. Am ersten Tag gab es noch einen Heizpilz - allerdings war einer für den großen Raum zu wenig. Am zweiten Tag ging das Gas aus, so dass es auch am darauffolgenden bitter kalt war, trotz Wintermantel. Die Matratze müsste dringend mal ausgetauscht werden, da sie total durchgelegen ist. Sowie der Duschkopf.
Stayed 3 nights in Aug 2025

6/10 Okay

Juan carlos

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

Envirfrancys

Stayed 2 nights in Apr 2025

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Buena limpieza y áreas comunes en perfecto estado. Lo único negativo, el aire acondicionado estaba dañado y la isonorización es terrible pues se escuchaba todo de la habitación contigua
Stayed 1 night in Apr 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025