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Promotel Carros

3.0 star property

Photo gallery for Promotel Carros

Outdoor pool, pool loungers
Lobby lounge
Bar (on property)
Property entrance
Breakfast, lunch, dinner served; pool views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
1ère Avenue, Carros, Alpes-Maritimes, 6510
  • Place, Allianz Riviera
    ‪7 min drive‬
  • Place, Château de Bellet
    ‪7 min drive‬
  • Place, National Sport Museum
    ‪7 min drive‬
  • Airport, Nice (NCE-Cote d'Azur)
    ‪14 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(19 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, soundproofing, free WiFi

Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, 3 Single Beds

In-room safe, desk, soundproofing, free WiFi

Triple Room, 3 Single Beds

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Twin Room

In-room safe, desk, soundproofing, free WiFi

Premium Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Double Room

In-room safe, desk, soundproofing, free WiFi

Premium Double Room

  • Sleeps 3
  • 1 Double Bed

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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 282 reviews
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About the area

Carros

With a stay at Promotel Carros in Carros, you'll be near the airport, within a 15-minute drive of CAP 3000 Shopping Center and Allianz Riviera. .This hotel is 11 mi (17.7 km) from Promenade des Anglais and 12.5 mi (20.2 km) from Place Massena.

What's nearby

  • Kid's City - 6 min drive - 7.0 km
  • Allianz Riviera - 7 min drive - 10.2 km
  • Château de Bellet - 7 min drive - 3.5 km
  • National Sport Museum - 7 min drive - 9.8 km
  • Palais Nikaia - 10 min drive - 13.3 km

Getting around

  • Eco-Parc Tram Station - 7 min drive
  • Colomars La Manda Station - 9 min walk
  • Cote d'Azur Airport (NCE) - 20 min drive

Restaurants

  • ‪Crêperie du Moment - ‬8 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Subway - ‬7 min drive
  • ‪Auberge Du Redier - ‬10 min drive
  • ‪Pitaya - ‬6 min drive

About this property

Promotel Carros

Hotel in Carros with an outdoor pool and a restaurant
Promotel Carros offers 84 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 84 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite at Chez Pierre, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Chez Pierre - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Chez Pierre

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 23-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.28 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carros Promotel
Promotel
Promotel Carros
Promotel Hotel
Promotel Hotel Carros
Promotel Carros Hotel
Promotel Carros Hotel
Promotel Carros Carros
Promotel Carros Hotel Carros

Promotel Carros Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 153 out of 422 reviews
Rating 8 - Good. 196 out of 422 reviews
Rating 6 - Okay. 58 out of 422 reviews
Rating 4 - Poor. 10 out of 422 reviews
Rating 2 - Terrible. 5 out of 422 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Omar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicely placed

Great hostel, great service.
Stayed 4 nights in Aug 2025

8/10 Good

Patrick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really nice welcome by evening staff. Clear information. Car charge on parking possible. Room / bathroom ok but could be cleaned better. Breakfast good. Swimming pool great. Goodbye staff indifferent, no questions about if the stay was good or not.
Stayed 1 night in Aug 2025

2/10 Terrible

Behnam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This 3-star hotel feels more like a no-star hotel. Basic essentials such as a fridge or a luggage rack in the room were missing. The bathroom smelled like sewage, and the carpet in the room was extremely dirty. I had reserved the room for two nights, but due to numerous problems, we were only able to stay one night. When we checked out early, the staff didn’t even ask why we were leaving or if there was a problem. They are currently building a second swimming pool, which seems unnecessary. The hotel management should focus on addressing basic needs and improving the existing facilities before investing in additional amenities like another pool. We will never come back to this hotel, and I do not recommend it to anyone.
Stayed 2 nights in Jul 2025

8/10 Good

Nezih

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

4/10 Poor

Christina

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Pictures of property looked nothing like the room we were given. We were put in a very creepy, outdated attic room with 3 bedrooms and two bathrooms. The pool was the highlight of our stay. The dinner and breakfast were good as well and the staff was fairly nice. The location and exterior were very strange. I wouldn’t stay there again if you paid me to.
Stayed 1 night in Aug 2024

10/10 Excellent

Bassam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

6/10 Okay

Hong Yu

Travelled with family
Liked: Cleanliness, staff & service

Way out hotel.

Hotel was way out of city. Restaurants are rare so better buy the hotel breakfast. Rooms are crampy although I booked 2 double beds.
Stayed 1 night in Jun 2024

10/10 Excellent

caroline

Travelled with partner
We would definitely come back to this property. We enjoyed our stay. Great restaurant, lounge and breakfast. Staff were always friendly and helpful.
Stayed 11 nights in Sep 2023

4/10 Poor

Chantel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Black mold

Friendly staff. Dirty must smelling room. Black mold in shower. They could throw some thick bleach down if they cared enough to. Also nothing to see at breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Sultanbek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel no complaints apart from the breakfast was very expensive
Stayed 4 nights in May 2023

10/10 Excellent

Paul

Stayed 1 night in Aug 2022

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a convenient location for us Room was spacious and clean; nice swimming pool and good breakfast
Stayed 1 night in Jul 2022

2/10 Terrible

Jarom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute worst hotel experience!

The second we walked in, the staff was rude. No greet, no smile, he looked grumpy and had a bad tone, seemed like he didn't want to be there. It was a very uncomfortable experience right from the start until the end. Breakfast looked like egg porridge, watermelon was almost frozen, and the bacon was undercooked. Only thing decent was their coffee machine. The location was far from everything. If you want to go to the airport by public transportation, be prepared to pay $70 Euros for Taxi and $50 for Uber. The bathroom had MOLD on it! and the sink was very slow draining and smelled like manure. They probably have a problem with their pipping. Also, when we arrived most of the lights were off in the hallways. We believe they are trying to save money by lowering their energy costs. We had to turn on our phone flash lights just so we can find our way to our room and find the key hole. We stayed here just for a night as everything was sold out due to a last minute booking. The absolute worst experience in accommodation for us, we could not wait to leave this place! Place felt dirty and made us feel dirty. BEWARE visitors!! I wish I read this review before we booked!
Stayed 1 night in Sep 2019

8/10 Good

CS

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
Very basic hotel.
Stayed 1 night in Jun 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little out of the way but we hired a car and got around ok
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness
This is a 2 star quality. Stains on the walls and outdated decor. Does not feel very clean. However, free parking and WiFi.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Ok for a quick stay to save money

Rooms were dated but beds clean and comfortable. Breakfast was very basic and poor quality Pool area was nice although the pool was very cold and not cleaned after rain storm. Overall not bad for a quick pit stop at a reasonable price for the area.
Stayed 4 nights in Jul 2018

6/10 Okay

Robert J

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Just ok, okay...

Just fine within hotel grounds... occasional insufficient parking... breakfast underwhelming (hot food). Tired decor and smell. Pool great but cold. Gym ok but needs air con and water.
Stayed 2 nights in Aug 2018

6/10 Okay

Farouk

Not a great stay

Hotel is old and in serious need of refurbishment. Staff were ok.
Stayed 1 night in Aug 2018

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop

Nice pool area and meal in restaurant fine, was not told at check that breakfast was included which was a shame, as I missed out.
Stayed 1 night in Jul 2018

6/10 Okay

Per

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Need a car

Breakfast runs out fast, no refill... Surroundings is not fun. You stay to sleep and then go to Nice. To sleep is good.
Stayed 1 night in Jul 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort

Handy for Monaco

Clean & tidy. Upstairs corridor dark. Noisey road to front. Rooms adequate. Beer expensive. Breakfast excellent.
Stayed 1 night in May 2018

8/10 Good

FREDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair good

Good