2/10 Terrible
Geraldine
26 June 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip this place!
If I could rate this hotel less than one star I would. We arrived late at night. It is a self check in hotel. I had issues finding the check in. My husband & I carried our 1st bags up. We opened the door to discover the room had not been made up, and that was the least of it, the room had not even been cleaned since the last person was there! The floor was covered in dirt, there was personal garbage in the bathroom garbage, there was hair in the sink, and the shower has a skim of scum on it. When I made the bed, I notice the comforter was stained and disgusting, burn marks and other stains. The shower was rusty, & when my husband & I went to get our suitcases, the card stopped working for the door and locked us out of our room. The card recharge that another client showed us didn't work. The hallways smelled and the smell of smoke in the hotel was strong. Then to top everything off, I woke up the next morning covered in bug bites, both arms and legs, my husband was the same and I had 3 on my face!!! Bed bug bites, I discovered after research! Which I later had to fumigated our luggage, our belongings and spend hours in a laundry mat washing all our clothes in hot water and drying in hot dryer till they were burning hot to get rid of them. I have not ever encountered them before and it was a nightmare that I will not ever forget. I had found what I thought were apple seeds on the mattress, and just figured it was another sign of the room not being cleaned properly!
Geraldine
Stayed 1 night in Jun 2025
