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Hilton Garden Inn Kyoto Shijo Karasuma

4.0 star property

Photo gallery for Hilton Garden Inn Kyoto Shijo Karasuma

Bar (on property)
Property video
Deluxe Room, 2 Single Beds
Down duvets, in-room safe, desk, laptop workspace
Deluxe Room, 1 Queen Bed (Family Room)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
397 Gojokarasumacho, Karasuma-dori, Kyoto, Kyoto, 600-8418
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪8 min walk‬
  • Place, Nishiki Market
    ‪10 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Family Room, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Down duvets, in-room safe, desk, laptop workspace

Family Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Down duvets, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Family Room, 2 Single Beds

Family Room, 2 Single Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Family Room, 2 Single Beds

Family Room, 2 Single Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Down duvets, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Family Room)

Deluxe Room, 1 Queen Bed (Family Room)

Deluxe Room, 1 Queen Bed (Family Room)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Down duvets, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Down duvets, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for KING DELUXE FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

KING DELUXE FAMILY ROOM

  • Sleeps 4

View all photos for KING FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

KING FAMILY ROOM

  • Sleeps 3

View all photos for KING GUEST ROOM

Down duvets, in-room safe, desk, laptop workspace

KING GUEST ROOM

  • Sleeps 2

View all photos for KING SUPERIOR ROOM

Down duvets, in-room safe, desk, laptop workspace

KING SUPERIOR ROOM

  • Sleeps 2

View all photos for TWIN DELUXE FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN DELUXE FAMILY ROOM

  • Sleeps 4

View all photos for TWIN FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN FAMILY ROOM

  • Sleeps 3

View all photos for TWIN GUEST ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN GUEST ROOM

  • Sleeps 2

View all photos for TWIN PREMIUM FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN PREMIUM FAMILY ROOM

  • Sleeps 6

View all photos for TWIN SUPERIOR FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN SUPERIOR FAMILY ROOM

  • Sleeps 3

View all photos for TWIN SUPERIOR ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN SUPERIOR ROOM

  • Sleeps 2

View all photos for QUEEN GUEST ROOM

Down duvets, in-room safe, desk, laptop workspace

QUEEN GUEST ROOM

  • Sleeps 2

View all photos for QUEEN SUPERIOR ROOM

Down duvets, in-room safe, desk, laptop workspace

QUEEN SUPERIOR ROOM

  • Sleeps 2

View all photos for QUEEN FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

QUEEN FAMILY ROOM

  • Sleeps 3

View all photos for QUEEN DELUXE ACCESSIBLE ROOM

Down duvets, in-room safe, desk, laptop workspace

QUEEN DELUXE ACCESSIBLE ROOM

  • Sleeps 2

View all photos for Queen Accessible Room

Down duvets, in-room safe, desk, laptop workspace

Queen Accessible Room

  • Sleeps 2

View all photos for Queen Deluxe Room

Down duvets, in-room safe, desk, laptop workspace

Queen Deluxe Room

  • Sleeps 2

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About the area

Kyoto

Located in Kyoto (Shimogyo Ward), Hilton Garden Inn Kyoto Shijo Karasuma is within a 15-minute walk of Shijo Street and Kawaramachi Street. .This hotel is 0.6 mi (1 km) from Nishiki Market and 7.7 mi (12.5 km) from Lake Biwa.

What's nearby

  • Shijo Street - 7 min walk - 0.7 km
  • Kawaramachi Street - 8 min walk - 0.7 km
  • Nishiki Market - 10 min walk - 0.9 km
  • Kyoto Tower - 16 min walk - 1.4 km
  • Pontocho Alley - 17 min walk - 1.5 km

Getting around

  • Gojo Station - 3 min walk
  • Shijo Station - 6 min walk
  • Itami Airport (ITM) - 58 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪CoCo壱番屋 烏丸五条店 - ‬2 min walk
  • ‪蕎麦の実よしむら (Sobanomi Yoshimura) - ‬3 min walk
  • ‪コメダ珈琲店烏丸五条店 - ‬1 min walk
  • ‪Amber Court - ‬3 min walk

About this property

Hilton Garden Inn Kyoto Shijo Karasuma

Hilton Garden Inn Kyoto Shijo Karasuma offers 250 accommodations with safes and complimentary bottled water. Beds feature down comforters. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, toilets with an electronic bidet, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 250 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature hair dryers and toilets with an electronic bidet. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at Together & Co. serving the guests of Hilton Garden Inn Kyoto Shijo Karasuma, or stop in at the snack bar/deli.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Together & Co. - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Together & Co.

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Kyoto Shijo Karasuma
Hilton Garden Inn Kyoto Shijo Karasuma Hotel
Hilton Garden Inn Kyoto Shijo Karasuma Kyoto
Hilton Garden Inn Kyoto Shijo Karasuma Hotel Kyoto

Hilton Garden Inn Kyoto Shijo Karasuma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 285 reviews
Rating 8 - Good. 50 out of 285 reviews
Rating 6 - Okay. 12 out of 285 reviews
Rating 4 - Poor. 5 out of 285 reviews
Rating 2 - Terrible. 5 out of 285 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Friendly staff, good location, good breakfast
Stayed 3 nights in Nov 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is clean overall and easily accessible to public transportation and walking distance to popular areas. However, the vanity hot water tab didn’t work properly, you have turn it half way to get hot water, if you turn it all the way up, you will only get cold water. Also the hot water facility in the lobby is useless, I asked the front desk who suggested you have to wait for a couple minutes, 5 mins down the track all I got was room temperature water. If you don’t mind all above, it’s not a bad hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Jie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. The staff were so friendly and courteous, they speak excellent english. The rooms were comfy and clean and the view from my room was amazing, we could see a shrine and the kannon from our window. The gym is perfect with a variety of free weight dumbells and smith machines. My only criticism is the laundry, there should be more machines - it was hard to secure one while at the hotel. If you stay at the hotel when others would be gone (during the day) it is easy though. I would like to thank the staff for being so nice. It was a breath of fresh air after staying in Shinjuku that reminded me why I love this country.
Stayed 6 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exceptional staff - very pleasant and helpful. Excellent dining service, menu variety, & quality of food. Excellent room service - cleaning & working around our activities
Stayed 5 nights in Nov 2025

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Evette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , the staff fantastic and breakfast with a very very good selection
Stayed 3 nights in Nov 2025

10/10 Excellent

nasser

Stayed 4 nights in Oct 2025

8/10 Good

Michiko

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room, staff and location. Top drawer
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashton

Stayed 5 nights in Oct 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The staff were lovely, the room was so clean and cozy, and the location was perfect for exploring the area. We’re already planning to come back soon!
Stayed 4 nights in Oct 2025

10/10 Excellent

Titilayo

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Anne

Stayed 5 nights in Oct 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well furnished. Very comfortable stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to multiple subways and bus stops, very walkable and has many dining options + convenience stores. Laundry was also available 24hrs, which was a perk. The staff were very accommodating. Would definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sergio

Stayed 2 nights in Oct 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at this hotel plus it had a nice location.
Stayed 4 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place. Can you give me a breakdown for the nightly cost of stay?
Stayed 9 nights in Sep 2025

10/10 Excellent

Shivanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location transition not too far and shopping on the main strip with food also very convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Inggrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Danella

Stayed 4 nights in Aug 2025