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Four Points Flex by Sheraton Kyoto Oike

3.0 star property

Photo gallery for Four Points Flex by Sheraton Kyoto Oike

City view from property
City view from property
View from property
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
661 Ogiya-cho, Sakaimachi-dori, Oshikoji-sagaru, Kyoto, Kyoto, 604-0824
  • Nishiki Market
    ‪10 min walk‬
  • Shijo Street
    ‪12 min walk‬
  • Nijō Castle
    ‪18 min walk‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Kyoto

Located in Kyoto (Downtown Kyoto), Four Points Flex by Sheraton Kyoto Oike is within a 10-minute walk of Kawaramachi Street and Nishiki Market. .This hotel is 0.5 mi (0.9 km) from Shijo Street and 0.6 mi (1 km) from Pontocho Alley.

What's nearby

  • Pontocho Alley - 10 min walk - 0.9 km
  • Nishiki Market - 10 min walk - 0.9 km
  • Shijo Street - 12 min walk - 1.0 km
  • Kyoto Imperial Palace - 16 min walk - 1.4 km
  • Nijō Castle - 18 min walk - 1.6 km

Getting around

  • Karasuma Oike Station - 5 min walk
  • Sanjo Station - 14 min walk
  • Itami Airport (ITM) - 56 min drive

Restaurants

  • ‪進々堂 御池店 - ‬2 min walk
  • ‪sticks coffee kyoto - ‬1 min walk
  • ‪海鮮処 わたなべや - ‬3 min walk
  • ‪Cafe & Pantry 松之助 - ‬2 min walk
  • ‪ダニエルズ アルバ - ‬2 min walk

About this property

Four Points Flex by Sheraton Kyoto Oike

Hotel with a 24-hour front desk, a short walk to Kawaramachi Street
Four Points Flex by Sheraton Kyoto Oike offers 317 accommodations with safes and slippers. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Kyoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 317 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: JPY 880 per person

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 880 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL UNIZO Kyoto Karasuma Oike
Four Points Flex by Sheraton Kyoto Oike Hotel
Four Points Flex by Sheraton Kyoto Oike Kyoto
Four Points Flex by Sheraton Kyoto Oike Hotel Kyoto

Four Points Flex by Sheraton Kyoto Oike Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 454 out of 743 reviews
Rating 8 - Good. 233 out of 743 reviews
Rating 6 - Okay. 38 out of 743 reviews
Rating 4 - Poor. 13 out of 743 reviews
Rating 2 - Terrible. 5 out of 743 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chheng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Locate in a nice street
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very clean and the service is fabulous. The rooms are tiny, but it is Japan and is to be expected.
Stayed 9 nights in May 2025

10/10 Excellent

Tevita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely sized room on a quiet side street. Room had an odd smell, which the hair conditioner also smelled like. Had to wait a long time to do laundry as the machines are 2-in-1 wash and dry.
Stayed 4 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Shoebox Rooms

The room was super tiny. Definitely not comfortable to stay in a shoebox. We were two people and normal sized individuals but we had trouble moving around. The bathroom was super tiny too. We paid for breakfast and it was gross. Definitely would not recommend this hotel. I read reviews about how small the rooms were but chose to ignore. I'm regretting my decision.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Briana

Stayed 4 nights in Apr 2025

8/10 Good

Max

Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Stayed 3 nights in Apr 2025

6/10 Okay

Mario

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and prompt
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Naomi

Stayed 2 nights in Aug 2024

10/10 Excellent

Luciana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Super close to the metro station, bars, Nishiki market and other cool spots. Great restaurant too!
Stayed 4 nights in Aug 2024

6/10 Okay

Toji

Liked: Staff & service, property conditions & facilities
Simple and decent hotel with not much frills. No amenities are provided in the room. It needs to be collected from lobby but nothing much there too very basic items. Room and corridor has a strong musty smell due to poor air circulation. I had to switch on the air purifier. AC is centrally controlled and so whatever you do in the room doesn’t get cold quickly in the August heat. Early mornings the rooms gets cold due to the temp setting control in the room. Room size was adequate for one person with not much luggage. Water is not provided in the room if you book online. I assume most of the people will be booking online only. The lift takes a long time to come and doesn’t indicate which one will come out of the two and the lift arrow light, on 5th floor doesn’t light up to indicate if you pressed it or not. Since I was traveling alone all these didn’t bother much but for 10k per night during obon holidays it was quite ok, nearest station is 7-10min walk. There are no bus stops nearby.. the 204 and 205 are 15 min walk away. Kawaramachi is at walkable distance and so is Nijo castle. For any hotel dining there is Matsuya within the hotel premises which is the very convenient. 7-11 and Lawson stores are nearby. Hotel Location is good as it’s in a residential ally so quiet peaceful too. No parking available at hotel so if you rent a car you need to park in paid parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hakan

Liked: Amenities
Very good service
Stayed 1 night in Jul 2024

10/10 Excellent

Wenlong

Stayed 3 nights in Jul 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Very clean and comfortable. Would stay here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jordan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
very accommodating staff. decent location. rooms not terribly small considering the price. might come again!
Stayed 5 nights in Jul 2024

10/10 Excellent

Lac Huy David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 3 nights in Mar 2024

8/10 Good

Alexander

Stayed 2 nights in Jun 2024

4/10 Poor

Angela

Liked: Staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with many details. Only thing that bothered me was the excess plastic bags used when not requesting room service.
Stayed 4 nights in May 2024