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Pullman Lombok Merujani Mandalika Beach Resort

5.0 star property

Photo gallery for Pullman Lombok Merujani Mandalika Beach Resort

Exterior
Executive Room, 1 King Bed, Balcony
Suite, 1 King Bed (Sundeck, Plunge Pool) | View from room
Bicycling
On the beach, white sand, free beach cabanas, sun-loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

View map
LOT BS2 Kawasan Ekonomi Khusus, Mandalika Kelurahan, Kuta, Lombok, 83573
  • Place, Pantai Seger
    ‪1 min walk‬
  • Place, Kuta Beach
    ‪7 min walk‬
  • Place, Mandalika International Street Circuit
    ‪3 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪24 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Private Pool, Garden Area

Villa, 1 Bedroom, Private Pool, Garden Area

Villa, 1 Bedroom, Private Pool, Garden Area

  • 185 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden Area

Deluxe Room, 1 King Bed, Balcony, Garden Area

Deluxe Room, 1 King Bed, Balcony, Garden Area

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool)

Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool)

Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool)

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden Area

1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Ocean View

1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Balcony

Deluxe Suite, 1 King Bed, Balcony

Deluxe Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Sea View (Beach)

1 bedroom, pillow-top beds, minibar, in-room safe

Villa, 2 Bedrooms, Sea View (Beach)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Sundeck, Plunge Pool)

Suite, 1 King Bed (Sundeck, Plunge Pool)

Suite, 1 King Bed (Sundeck, Plunge Pool)

  • 230 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

3 outdoor pools, pool loungers

Novotel Lombok Resort and Villas

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.2 out of 5, Very good, 308 reviews
The price is AU$127
includes taxes & fees
27 Sept - 28 Sept
Novotel Lombok Resort and Villas

About the area

Kuta

When you stay at Pullman Lombok Merujani Mandalika Beach Resort in Kuta, you'll be on the beach, within a 5-minute drive of Pantai Seger and Kuta Beach. .This beach hotel is 1.9 mi (3.1 km) from Serenting and Torok Bare Beach and 1.9 mi (3.1 km) from Seger Beach.

What's nearby

  • Pantai Seger - 1 min walk - 0.2 km
  • Kuta Beach - 7 min walk - 0.7 km
  • Mandalika International Street Circuit - 3 min drive - 2.1 km
  • Serenting and Torok Bare Beach - 3 min drive - 1.7 km
  • Tanjung Aan Beach - 9 min drive - 4.6 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 26 min drive

Restaurants

  • ‪Elamu Lombok - ‬4 min drive
  • ‪Seasalt - ‬4 min drive
  • ‪Ketapang - ‬4 min drive
  • Aer Resto
  • ‪Breeze Bar Novotel - ‬10 min walk

About this property

Pullman Lombok Merujani Mandalika Beach Resort

Luxury hotel on the beach, with outdoor pool
Pullman Lombok Merujani Mandalika Beach Resort offers 257 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. 55-inch Smart televisions come with premium digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pullman Spa has 1 treatment room. The spa is open daily.
Make yourself at home in one of the 257 air-conditioned rooms featuring iPod docking stations and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Grab a bite at AER, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Kuta? This hotel has 2476 square feet (230 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
AER - Onsite restaurant.
SGARA - Onsite seafood restaurant. Open daily.
LALO - Onsite sports bar. Open daily.
LOBBY LOUNGE - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 423,500 for adults and IDR 211,750 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • AER
  • LALO
  • LOBBY LOUNGE
  • SGARA

Things to do

  • Archery
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,476 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 907500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 423500 for adults and IDR 211750 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 907500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pullman Lombok Mandalika Beach Resort
Pullman Lombok Merujani Mandalika Beach Resort
Pullman Lombok Merujani Mandalika Beach Resort Kuta
Pullman Lombok Merujani Mandalika Beach Resort Hotel
Pullman Lombok Mandalika Beach Resort (Opening May 2022)
Pullman Lombok Merujani Mandalika Beach Resort Hotel Kuta
Pullman Lombok Mandalika Beach Resort (Opening August 2022)

Pullman Lombok Merujani Mandalika Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 65 reviews
Rating 8 - Good. 15 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trudi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay! Amazing staff. Stunning location on beach. Great food.
Stayed 4 nights in Apr 2025

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This review was hard to write. I’ve waited a week to reflect on what to say. The staff at this resort are incredible. They go out of their way to make you happy and do anything possible to make your stay comfortable. However there is a major water issue throughout this resort. Cons: Although we booked through Expedia this was a more expensive hotel for Indonesia. It is listed as a 5 star. It is not. You can see the leaks in the hallways, ceilings, and smell the mold. They are working on the issues but it is huge. If you walk through the building you will see ceiling missing in places. We were here 5 days and day 3 a water leak started in our ceiling in our bathroom. The mold is in the shower and behind the sink. I did speak to the manager and he was gracious. Offered to change rooms but what was the point. It’s through out the building. He sent us beautiful desserts. This was honestly out of his control. The owner needs to sink money into this. Pros: Staff is amazing. Beautiful pool. The view from the lobby is spectacular. There is a free shuttle multiple times a day to take you into town. Staff is more than happy to do this. You are able to rent scooters or cars directly at hotel. The women there is so helpful and has great suggestions. The breakfast had many options. A huge buffet. I wanted to be able to recommend this hotel because if the staff but simply can not. Do not stay here until the fix their water issues. You will regret it. It is not worth the money

8/10 Good

KERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, nice staff - shame the beach had so much plastic and litter.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 Star Experience

We practically had the place to ourselves. The service was impeccable, they gave us a generous upgrade and they were extremely helpful in every way. You do need transportation to beach access.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Pullman. The room, service, beach, pool, bar and restaurants were fantastic, and looked like something out of a postcard. The staff were friendly and helpful. It was great that we could get a moped directly from the hotel to explore the area. We stayed for 2 weeks and wish we could have stayed longer, everything was fantastic.
Stayed 15 nights in May 2024

10/10 Excellent

emi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff with new and clean facility. we rented a motorbike to go about.

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, room comfort

Lovely view

On arrival we were shown to our room which was clean and comfortable but a little tired in places. There had obviously been some water damage. The staff member forgot to show us where the tea/coffee facilities in the room were located so that was a bit inconvenient. Turns out to be in another room. When do you look in other rooms? The restaurants were good, if a bit warm for us, and the buffets were excellent. We had a small problem booking the transfer to the airport (I asked 3 times) but it wasn’t booked. Fortunately it’s not far (25mins) from the airport but that could have been a problem. The beach is lovely and the sea is shallow for a long distance so great for kids. Be aware that this is close to Mandalika racing circuit so there is a lot of engine noise when there is an event.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay. Friendly staff and beautiful rooms
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness
Lovely
Stayed 4 nights in Aug 2024

6/10 Okay

Veronica

Travelled with group
Liked: Room comfort

Pullman Lombok- not great

The hotel is huge and impressive as you arrive. But the maintenance and servise is poor. Toilets were leaking, bedsheets smelled sour,like not dried properly,toiltetries and tissue paper , not topped up upon check in and needed to be reminded. Location to Kuta village is very far as hotel is isolated from any food or amenities. The shuttle bus only starts late morning and few and far timing, so not convenient to go to the village or other beaches. I would not recommend this hotel. The race track is just next door and very noisy when the motorists are tracking.
Stayed 2 nights in Aug 2024

10/10 Excellent

B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent modern hotel with a great shuttle to and from Town. Good staff and service.
Stayed 4 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I have ever stayed in!

Terrible service and service recovery by management. Place is also badly maintained. It is supposed to be 2 years old and already pool tiles are pooping out! Ground staff try their best as they can but there is seriously something wrong with their leadership and management. Location is also away from everything and facilities are so lacking. The gym is tucked in the front of the hotel, was small, hot and stuffy. I will never stay in this hotel ever again. Why would i when there are so many other hotels way better than this in terms of state of the hotel, facilities and service ! Even 2 star hotels provide better service and care than Pullman.
Stayed 3 nights in Mar 2024

8/10 Good

Leroy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Gustavo, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem near Kuta Beach

Clean, spacious rooms, very helpful staff, large pool and an easy 40 minute walk to downtown Kuta. We had a lovely stay here with our 8 month old daughter.
Stayed 4 nights in Nov 2023

8/10 Good

May Fong

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

May Fong

Liked: Cleanliness, staff & service, property conditions & facilities
5 star resort in a remote part of west lombok. New, clean, modern room and amenities. Very friendly staff all around the resort, from the yoga instructor (Jean), walking guide (Taweng), guest relation officer (Matha) to all the servers and counter staff. Secured location offering great seaviews, super relaxing pool facilities, good spread of breakfast and wellness programs (yoga, Power walk, archery etc). Resort also provides complimentary shuttle to Kuta town (5mins drive) which is a plus point! Although we paid a slightly higher price compared to other hotels, it is definitely worth the money spent! Thanks for a great stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, newer property in Lombok, close enough to the main tourist hotspots. There is a free evening shuttle that can take you into town... It would be much nicer if the pool and spa was open later. Would stay again
Stayed 2 nights in Aug 2023

10/10 Excellent

Bino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is it good as it gets, staff from the front desk right through to the people that clean your rooms , management, waiters, kitchen staff, or a 10/10 I have stayed in a lot of hotels across the world. This hotel is definitely at the top. BD
Stayed 1 night in Apr 2023

10/10 Excellent

Suzuki, Ageomura,Ageoshi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
いつも気にいって利用させていただいてます。
Stayed 5 nights in May 2025

8/10 Good

Takahiko

Liked: Cleanliness, staff & service
My room had to run water for more than 5 minutes until the water temperature in the shower warmed up. That was not fixed when I asked the staff to remedy the situation. Also, the drainage in the shower room was poor, and when I used the shower, the water remained pooled at my feet.
Stayed 3 nights in May 2025

10/10 Excellent

masahiko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ってたより素晴らしいホテル
Stayed 5 nights in May 2025