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SOTETSU GRAND FRESA KUMAMOTO

3.5 star property

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Front of property
Reception
Restaurant
Down duvets, blackout curtains, free WiFi, bed sheets
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Place, Kumamoto City Hall
    โ€ช5 min walkโ€ฌ
  • Place, Sakura Machi Kumamoto
    โ€ช7 min walkโ€ฌ
  • Place, Kumamoto-jo Hall
    โ€ช9 min walkโ€ฌ
  • Airport, Kumamoto (KMJ)
    โ€ช37 min driveโ€ฌ

Room options

View all photos for Standard Double Room, Non Smoking (For Single Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking (For Single Use)

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking (For 2 People Use)

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

  • Sleeps 1

View all photos for Superior Double Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking๏ผˆFor 3 Adults๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room Non Smoking๏ผˆFor 3 Adults๏ผ‰

  • Sleeps 3

View all photos for Superior Twin Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

  • Sleeps 2

View all photos for Superior Twin Room Non Smoking๏ผˆFor 3 Adults๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room Non Smoking๏ผˆFor 3 Adults๏ผ‰

  • Sleeps 3

View all photos for Interconnecting Twin Room Non Smoking ๏ผœFor 4 Adults๏ผž

Down duvets, blackout curtains, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ๏ผœFor 4 Adults๏ผž

  • Sleeps 4

View all photos for Comfort Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

  • Sleeps 1

View all photos for Standard Twin Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

  • Sleeps 1

View all photos for Standard Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

  • Sleeps 1

View all photos for Standard Double Room Non Smoking ๏ผœFor 2 Adults๏ผž

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room Non Smoking ๏ผœFor 2 Adults๏ผž

  • Sleeps 2

View all photos for Comfort Double Room Non Smoking ๏ผœFor 2 Adults๏ผž

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room Non Smoking ๏ผœFor 2 Adults๏ผž

  • Sleeps 2

View all photos for Standard Twin Room Non Smoking ๏ผœFor 2 Adults๏ผž

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room Non Smoking ๏ผœFor 2 Adults๏ผž

  • Sleeps 2

View all photos for Interconnecting Twin Room Non Smoking ๏ผœFor 3 Adults๏ผž

Down duvets, blackout curtains, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ๏ผœFor 3 Adults๏ผž

  • Sleeps 3

View all photos for Sounyan & Kumamon Room

Down duvets, blackout curtains, free WiFi, bed sheets

Sounyan & Kumamon Room

  • Sleeps 2

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About the area

Kumamoto

A stay at SOTETSU GRAND FRESA KUMAMOTO places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Shimotori Shopping Arcade. .This hotel is 0.1 mi (0.2 km) from Sunroad Shinshigai Shopping Street and 0.3 mi (0.5 km) from Yakumo Koizumi Old House in Kumamoto.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 7 min walk - 0.6 km
  • Kumamoto-jo Hall - 9 min walk - 0.8 km
  • Kumamoto Castle - 17 min walk - 1.5 km

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • โ€ช่ณ‡ใ•ใ‚“ใ†ใฉใ‚“ - โ€ฌ1 min walk
  • โ€ชStarbucks - โ€ฌ1 min walk
  • โ€ชใ‚ตใ‚คใ‚ผใƒชใƒค - โ€ฌ1 min walk
  • โ€ชใƒžใ‚ฏใƒ‰ใƒŠใƒซใƒ‰ - โ€ฌ1 min walk
  • โ€ช้พใฎๅฎถ ใƒฏใ‚ทใƒณใƒˆใƒณ้€šใ‚Šๅบ— - โ€ฌ1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At SOTETSU GRAND FRESA KUMAMOTO, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 971 out of 1327 reviews
Rating 8 - Good. 288 out of 1327 reviews
Rating 6 - Okay. 44 out of 1327 reviews
Rating 4 - Poor. 11 out of 1327 reviews
Rating 2 - Terrible. 13 out of 1327 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

CHUANHUI

Stayed 3 nights in Feb 2026

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Super large rooms! Normally these types of hotels have tiny rooms and you canโ€™t even open a large suitcase on the ground. This room was so spacious you could open up 5 large suitcases and still have space to move around.
Stayed 1 night in Feb 2026

10/10 Excellent

Szuhau

Travelled with family
Liked: Cleanliness, staff & service, amenities
ๆซƒๆชฏไบบๅ“กๅฎขๆฐฃๆœ‰็ฆฎใ€้ฃฏๅบ—้›ขไธ‹้€šๅ•†ๅบ—่ก—ๅพˆ่ฟ‘๏ผŒๅƒ้ฃฏ้€›่ก—้ƒฝๅพˆๆ–นไพฟ๏ผŒๆˆฟ้–“ไนพๆทจไธ”ๅฏฌๆ•ž๏ผŒ็‰™ๅˆท็ญ‰ๅ‚™ๅ“ๅฏไปฅ่‡ช็”ฑๆ‹ฟๅ–๏ผŒไธ‹ๆฌก็†Šๆœฌๆ—…้Š้‚„ๆœƒๅ†้ธๆ“‡้€™้–“้ฃฏๅบ—
Stayed 2 nights in Feb 2026

10/10 Excellent

HUIJU

Travelled with family
Liked: Cleanliness, staff & service, amenities
ๆˆฟ้–“ๆปฟๅคง็š„,้›ข้€›่ก—ๅœฐๆ–นๅพˆ่ฟ‘,ๆ—ฉ้คไนŸไธ้Œฏ,ๅ€ผๅพ—ๆŽจ
Stayed 2 nights in Jan 2026

10/10 Excellent

ChingPing

Liked: Cleanliness, staff & service, amenities
Room is very clean but a bit small
Stayed 4 nights in Dec 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 8 nights in Jan 2026

8/10 Good

Mayumi

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
้ƒจๅฑ‹ใฎๆธ…ๆŽƒใ‚„ใใพใƒขใƒณใฎใƒ‡ใ‚ณใƒฌใƒผใ‚ทใƒงใƒณใฏ่‰ฏใ‹ใฃใŸใŒใ€่ƒŒใŒ้ซ˜ใ„่ปŠใฎๆๆบใฎ้ง่ปŠๅ ดใŒใƒ›ใƒ†ใƒซใ‹ใ‚‰้›ขใ‚Œใฆใ„ใฆไธไพฟใงใ™ใ€‚ใ—ใ‹ใ‚‚ใใฎ้ง่ปŠๅ ดใŒๆททใ‚“ใงใ„ใŸใ€‚ ใใฎใ‚ˆใ†ใชไบ‹ใฏใƒ›ใƒผใƒ ใƒšใƒผใ‚ธใชใฉใง่ชฌๆ˜Žใ—ใฆใปใ—ใ„ใ€‚
Stayed 1 night in Jan 2026

10/10 Excellent

Nandranny L Culajay

Stayed 4 nights in Jan 2026

10/10 Excellent

Ming Hsiu

Stayed 3 nights in Jan 2026

8/10 Good

Mizuho

Stayed 2 nights in Nov 2025

4/10 Poor

้ฆ™็น”

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
ๆŽƒ้™คใŒๅ…จ็„ถใงใใฆใ„ใชใ‹ใฃใŸใ€‚ ้ƒจๅฑ‹่จญ็ฝฎใฎ้›ป่ฉฑๆฉŸใ€้กใ€ใƒ†ใƒฌใƒ“ไธ‹ใชใฉๅŸƒ ๏ผ’ๆ—ฅ้–“ใ‚ฟใ‚ชใƒซไบคๆ›ๅพŒ๏ผ“ๆ—ฅ็›ฎใซๆธ…ๆŽƒๅ…ฅใฃใฆใ‚‚ใ‚‰ใ„ใพใ—ใŸใŒใƒˆใ‚คใƒฌใฏๆŽƒ้™คใ—ใฆใชใใ€ใƒˆใ‚คใƒฌใƒƒใƒˆใƒšใƒผใƒ‘ใƒผใฎไบˆๅ‚™ใ‚‚ใ‚ใ‚Šใพใ›ใ‚“ใงใ—ใŸ
Stayed 5 nights in Jan 2026

10/10 Excellent

Ricardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing kept us on schedule since it was early breakfast times Ac was nice Rooms stocked and cleaned They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up Check out was very simple Check in time is at 3pm but they can hold your luggage in lockers until itโ€™s time Shops and restaurants around the area to kill the time until itโ€™s time to check in time will go by very quick Pjs outside the rooms on a table
Stayed 3 nights in Jan 2026

10/10 Excellent

KAZUMA

Stayed 1 night in Dec 2025

10/10 Excellent

Taeyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์ด 4๋ฐ• 5์ผ ํ–ˆ์–ด์š” ์ง์›๋“ค์€ ์นœ์ ˆํ•˜๊ณ  ๋ฃธ์ƒํƒœ๋Š” ๊นจ๋—ํ•ฉ๋‹ˆ๋‹ค. ๋‹ค๋งŒ ๊ฒจ์šธ ์—ฌํ–‰์˜ ๋‹จ์ ์€ ๋ฌด์ฒ™ ๊ฑด์กฐํ•˜๋‹ค๋Š” ๊ฑฐ์˜ˆ์š”~ ์•„์นจ ์ €๋…์œผ๋กœ ์ˆ˜์‹œ๋กœ ํ™˜๊ธฐ ์‹œํ‚ค๊ณ  ๊ฐ€์Šต๊ธฐ ํ‹€์–ด๋„ ๋„˜ ๊ฑด์กฐํ•˜๋„ค์š”~์œ„์น˜๋Š” ์ข‹์•„์š”
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Wei-Ting

Liked: Cleanliness, staff & service, amenities
Great city. Good hotel
Stayed 1 night in Dec 2025

10/10 Excellent

SUNGGYUN

Stayed 4 nights in Dec 2025

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent. There is a wide variety of local foods.
Stayed 1 night in Dec 2025

10/10 Excellent

YEN HSUAN

Stayed 1 night in Dec 2025

10/10 Excellent

youngsoo

Liked: Cleanliness, staff & service, amenities
๊นจ๋—ํ•จ๊ณผ ์นœ์ ˆ์ด ์ธ์ƒ์ 
Stayed 1 night in Dec 2025

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, super clean and comforting, very friendly staff and helped to extend my stay at short notice, would definitely return
Stayed 2 nights in Dec 2025

8/10 Good

kozue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more western style foods.
Stayed 2 nights in Nov 2025

2/10 Terrible

William

Stayed 2 nights in Nov 2025

10/10 Excellent

Siew Hwa

Stayed 1 night in Nov 2025

6/10 Okay

MAKOTO

Stayed 1 night in Nov 2025