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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Reception
Reception
Lockers
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Sakura Machi Kumamoto
    ‪6 min walk‬
  • Kumamoto-jo Hall
    ‪7 min walk‬
  • Kumamoto Castle
    ‪11 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

Room options

View all photos for Comfort Double Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Comfort Double Room, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Kumamoto

A stay at SOTETSU GRAND FRESA KUMAMOTO places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto-jo Hall and Kumamoto Castle. .This hotel is 0.1 mi (0.2 km) from Sunroad Shinshigai Shopping Street and 0.3 mi (0.5 km) from Yakumo Koizumi Old House in Kumamoto.

What's nearby

  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.7 km
  • Kumamoto Castle - 11 min walk - 1.0 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.6 km

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪ウエスト 生そば居酒屋 - ‬1 min walk
  • ‪大衆馬肉酒場 三村 熊本下通り店 - ‬1 min walk
  • ‪濃厚鶏白湯いわお - ‬1 min walk
  • ‪餃子屋弐ノ弐下通店 - ‬1 min walk
  • 麺処 眞力 下通店

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel with a restaurant, near Kumamoto Castle
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At SOTETSU GRAND FRESA KUMAMOTO, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 878 out of 1202 reviews
Rating 8 - Good. 264 out of 1202 reviews
Rating 6 - Okay. 40 out of 1202 reviews
Rating 4 - Poor. 8 out of 1202 reviews
Rating 2 - Terrible. 12 out of 1202 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Yin Kwan Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

HWEE NGEE AMANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch.
Stayed 1 night in May 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities
An amazing new hotel and it shows. Nice sized comfortable rooms in a great location and wonderful staff. 10/10!
Stayed 4 nights in Apr 2025

10/10 Excellent

SHOEB

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

bee ngoh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is located at somewhat the end of a shopping street so its quieter yet convenient. The hotel provides the most extensive range of toiletries in the hotel lobby. Breakfast is very good!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great friendly staff with a breakfast buffet in the mornings. It is 1500 yen for the breakfast buffet which has local cuisine. The only downside i would say is if you need to do laundry it can get really expensive
Stayed 14 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet

I liked 👍 this place. Courteous staff, nice room, and good breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Che Fu

Stayed 4 nights in Mar 2025

10/10 Excellent

Yu cheng

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

KI

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Kumamoto

It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around.
Stayed 2 nights in Mar 2025

10/10 Excellent

qilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店地理位置到两个车站分别是步行6分钟和8分钟左右。还算比较方便。
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David, Berkeley Heights

Stayed 1 night in Mar 2025

10/10 Excellent

CHIH YUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
Stayed 2 nights in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yoke Kuan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyung won

Stayed 2 nights in Mar 2025

10/10 Excellent

Kuan Hung

Stayed 3 nights in Mar 2025

10/10 Excellent

Christiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

sooyeon

Stayed 1 night in Mar 2025