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Room type Options Nightly price Book
Superior Twin Room, Non Smoking (For 3 People Use)
23.44 square metres
2 Large Twin Beds
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Twin Room, Non Smoking (For Single Use)
29.65 square metres
2 Large Twin Beds
Room sleeps 1 guest
(up to 2 children)
Select dates to see price
Comfort Double Room, Non Smoking (For 2 People Use)
17.2 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room, Non Smoking (For 2 People Use)
23.44 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Double Room, Non Smoking (For 2 People Use)
22.36 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Comfort Double Room, Non Smoking (For Single Use)
17.2 square metres
1 Queen Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Superior Double Room, Non Smoking (For Single Use)
22.36 square metres
1 Queen Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Connecting Twin Room, Non Smoking (For 3 People Use)
21.81 square metres
2 Large Twin Beds
Room sleeps 3 guests
(up to 4 children)
Select dates to see price
Connecting Twin Room, Non Smoking (For 4 People Use)
21.81 square metres
2 Large Twin Beds
Room sleeps 4 guests
(up to 4 children)
Select dates to see price
Standard Twin Room, Non Smoking (For Single Use)
21.81 square metres
2 Large Twin Beds
Room sleeps 1 guest
(up to 2 children)
Select dates to see price
Standard Twin Room, Non Smoking (For 2 People Use)
21.81 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Twin Room, Non Smoking (For Single Use)
23.44 square metres
2 Large Twin Beds
Room sleeps 1 guest
(up to 2 children)
Select dates to see price
Deluxe Twin Room, Non Smoking (For 2 People Use)
29.65 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Room, Non Smoking (For 3 People Use)
29.65 square metres
2 Large Twin Beds
Room sleeps 3 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Comfortable hotel near Kumamoto Castle

Popular property highlights

Free WiFi
Laundry facilities
24-hour front desk

A stay at SOTETSU GRAND FRESA KUMAMOTO places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto-jo Hall and Kumamoto Castle. This hotel is 5.9 mi (9.5 km) from Grandmesse Kumamoto and 0.3 mi (0.4 km) from Shinshigai Shotengai.

Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

At SOTETSU GRAND FRESA KUMAMOTO, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 247
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Express check-in
  • Free WiFi
  • Number of restaurants - 1
  • Luggage storage
  • Shared microwave
  • Lockers available
  • Vending machine
  • Coin laundry nearby
  • No accessible shuttle
  • Front entrance ramp
  • Lift door width (inches) - 39
  • Lift door width (centimetres) - 100

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese

Room Amenities

SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • Free WiFi
  • Down comforter
  • TV size 32
  • TV size (measurement) inch
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Smart TV
  • Netflix
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Hulu
  • Streaming services
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry
  • WiFi speed - 500+ Mbps (good for 6+ people or 10+ devices)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, American Express, Diners Club, JCB International, mobile payments, PayPay, LINE Pay, and R Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Mobile payments

Rakuten Pay

LINE Pay

PayPay

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is available

Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • SOTETSU GRAND FRESA KUMAMOTO Hotel
  • SOTETSU GRAND FRESA KUMAMOTO Kumamoto
  • SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

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