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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Front of property
Reception
Reception
Restaurant
Down duvets, blackout curtains, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Place, Sakura Machi Kumamoto
    โ€ช6 min walkโ€ฌ
  • Place, Kumamoto-jo Hall
    โ€ช7 min walkโ€ฌ
  • Place, Kumamoto Castle
    โ€ช11 min walkโ€ฌ
  • Airport, Kumamoto (KMJ)
    โ€ช29 min driveโ€ฌ

Room options

View all photos for Standard Double Room, Non Smoking (For Single Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking (For Single Use)

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking (For 2 People Use)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

  • Sleeps 1

View all photos for Superior Double Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking๏ผˆFor 3 Adults๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room Non Smoking๏ผˆFor 3 Adults๏ผ‰

  • Sleeps 3

View all photos for Superior Twin Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room Non Smoking๏ผˆFor 2 Adults๏ผ‰

  • Sleeps 2

View all photos for Superior Twin Room Non Smoking๏ผˆFor 3 Adults๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room Non Smoking๏ผˆFor 3 Adults๏ผ‰

  • Sleeps 3

View all photos for Interconnecting Twin Room Non Smoking ๏ผœFor 4 Adults๏ผž

Down duvets, blackout curtains, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ๏ผœFor 4 Adults๏ผž

  • Sleeps 4

View all photos for Comfort Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

  • Sleeps 1

View all photos for Standard Twin Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

  • Sleeps 1

View all photos for Standard Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room Non Smoking๏ผˆFor 1 Adult๏ผ‰

  • Sleeps 1

View all photos for Standard Double Room Non Smoking ๏ผœFor 2 Adults๏ผž

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room Non Smoking ๏ผœFor 2 Adults๏ผž

  • Sleeps 2

View all photos for Comfort Double Room Non Smoking ๏ผœFor 2 Adults๏ผž

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room Non Smoking ๏ผœFor 2 Adults๏ผž

  • Sleeps 2

View all photos for Standard Twin Room Non Smoking ๏ผœFor 2 Adults๏ผž

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room Non Smoking ๏ผœFor 2 Adults๏ผž

  • Sleeps 2

View all photos for Interconnecting Twin Room Non Smoking ๏ผœFor 3 Adults๏ผž

Down duvets, blackout curtains, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ๏ผœFor 3 Adults๏ผž

  • Sleeps 3

View all photos for Sounyan & Kumamon Room

Down duvets, blackout curtains, free WiFi, bed sheets

Sounyan & Kumamon Room

  • Sleeps 2

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About the area

Kumamoto

A stay at SOTETSU GRAND FRESA KUMAMOTO places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Shimotori Shopping Arcade. .This hotel is 0.1 mi (0.2 km) from Sunroad Shinshigai Shopping Street and 0.3 mi (0.5 km) from Yakumo Koizumi Old House in Kumamoto.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.7 km
  • Kumamoto Castle - 11 min walk - 1.0 km

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • โ€ช่ณ‡ใ•ใ‚“ใ†ใฉใ‚“ - โ€ฌ1 min walk
  • โ€ชใ‚ตใ‚คใ‚ผใƒชใƒค - โ€ฌ1 min walk
  • โ€ชStarbucks - โ€ฌ1 min walk
  • โ€ชใƒžใ‚ฏใƒ‰ใƒŠใƒซใƒ‰ - โ€ฌ1 min walk
  • โ€ช้พใฎๅฎถ ใƒฏใ‚ทใƒณใƒˆใƒณ้€šใ‚Šๅบ— - โ€ฌ1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel with a restaurant, near Kumamoto Castle
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At SOTETSU GRAND FRESA KUMAMOTO, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 975 out of 1327 reviews
Rating 8 - Good. 283 out of 1327 reviews
Rating 6 - Okay. 45 out of 1327 reviews
Rating 4 - Poor. 11 out of 1327 reviews
Rating 2 - Terrible. 13 out of 1327 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Ayako

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Ivan

Travelled with partner
Liked: Property conditions & facilities
The toilet isnโ€™t clean. It has stains on it ~ itโ€™s rare to see this in Japan as almost every hotel cleans the toilets thoroughly
Stayed 2 nights in Oct 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is above expectations. Room size is good. Beds are comfortable. Location is good, with easy access to local tram and walking distance to Kumamoto Castle. Very close to Ginza shopping arcade. Breakfast was very good as well. Will definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Corey

Stayed 2 nights in Oct 2025

10/10 Excellent

Marco Paul

Travelled with family
Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
Stayed 2 nights in Oct 2025

8/10 Good

YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

KYEONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์œ„์น˜์ข‹๊ณ  ๋ฐฉ๋„ ์ปค์„œ 5์ผ๋™์•ˆ ์ž˜ ์ง€๋‚ด๊ณ  ์™”์Šต๋‹ˆ๋‹ค.
Stayed 4 nights in Oct 2025

10/10 Excellent

JIN LIEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
้‡ๅˆฐ็š„ๆซƒๅฐไบบๅ“กๆœๅ‹™ๅพˆ่ฆชๅˆ‡๏ผŒไฝๅฎฟไธ‰ๆ™šๆˆฟ้–“ๆ•ด็†็š„็›ธ็•ถไนพๆทจ๏ผŒๆด—่กฃๆฉŸๆ˜ฏๆด—่„ซ็ƒ˜ๅพˆๆ–นไพฟ๏ผŒๅ‚™ๅ“ๅพˆๅคšๆœ‰้œ€ๆฑ‚็š„ๅฏ่‡ช่กŒๅ–็”จ๏ผŒ้€€ๆˆฟๅพŒไนŸๅฏๅฏ„ๆ”พ่กŒๆŽ๏ผŒๅŠ ไธŠ้™„่ฟ‘ๅพˆ็†ฑ้ฌง๏ผŒๅฐ้ข้พ็š„ๅฎถๆ‹‰้บตไนŸๅพˆ็พŽๅ‘ณ๏ผŒ็ธฝไน‹๏ผŒๅพˆๆปฟๆ„้€™ๆฌก็†Šๆœฌไฝๅฎฟ้ธๆ“‡้€™่ฃก๐Ÿ˜Š
Stayed 3 nights in Sep 2025

10/10 Excellent

Loretta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

SOOIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

dakyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Pei Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kiyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

MUYUN

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This is the Sotetsu Inn you should choose when visiting Kumamoto. Note that it is bigger than the typical Sotetsu inns in the Tokyo area so you get a more spacious quiet and comfortable room. Location is perfect as you are right next to the shopping arcade.
Stayed 3 nights in Jun 2025

10/10 Excellent

Junheum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Would go back anytime. .
Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ryosuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ใจใฆใ‚‚ๆธ…ๆฝ”ใงใƒญใ‚ฑใƒผใ‚ทใƒงใƒณใ‚‚ๆœ€้ซ˜

็‰นใซๆธ›็‚นใ™ใ‚‹ใจใ“ใ‚ใŒ่ฆ‹ๅฝ“ใŸใ‚‰ใชใ„ใ€‚ๆœ้ฃŸใฏใ‚‚ใ†ๅฐ‘ใ—ใƒใƒชใ‚จใƒผใ‚ทใƒงใƒณใŒๆฌฒใ—ใ„ใจๆ€ใฃใŸใ€‚่พ›ๅญ่“ฎๆ นใฏ่‰ฏใ‹ใฃใŸใ€‚
Stayed 1 night in Jun 2025

8/10 Good

YUGO

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

WEI HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Eugene

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025