PLAZA Premium Schwerin; Sure Hotel Collection by Best Western

4.5 star property

Photo gallery for PLAZA Premium Schwerin; Sure Hotel Collection by Best Western

Daily buffet breakfast (EUR 19.00 per person)
Junior-Suite, 2 Einzelbetten, Seeseite (with Sofabed) | View from room
Reception
Comfort Room, 2 Single Beds (Comfort Plus;with Sofabed)
Comfort Room, 2 Single Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Air conditioning
  • Laundry

Explore the area

View map
Bleicherufer 23, Schwerin, MV, 19053
  • Place, Sport- und Kongresshalle Schwerin
    ‪14 min walk‬
  • Place, Schwerin Cathedral
    ‪18 min walk‬
  • Place, Schwerin Castle
    ‪5 min drive‬

Room options

Standardzimmer, 2 Einzelbetten, Seeseite

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Comfort Room, 2 Single Beds

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 2 Single Beds (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Twin Beds

Premium-Zimmer, 2 Einzelbetten, Seeseite (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Comfort Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

Comfort Room, 2 Single Beds (Comfort Plus;with Sofabed)

10.0 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Twin Beds

Junior-Suite, 2 Einzelbetten, Seeseite (with Sofabed)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 2 Twin Beds

Similar properties

PLAZA Premium Schwerin; Sure Hotel Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 245 out of 699 reviews
Rating 8 - Good. 265 out of 699 reviews
Rating 6 - Okay. 119 out of 699 reviews
Rating 4 - Poor. 50 out of 699 reviews
Rating 2 - Terrible. 20 out of 699 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rupali

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Barry

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Nathan, West Springfield

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a good walkable location for accessing the town center and Schloss. Staff and check in were excellent. The rooms were spacious, modern, well decorated, and clean. The mattress and bedding were very comfortable. The parking garage was inexpensive and there was plenty of spaces. That is the good. It was a hot June weekend and a key criteria for choosing a hotel was an AC cooled room. Outside during the day, it was 32 centigrade. The room at check in was close to 30. When we returned in the evening the outside temperature was 24 centigrade. The room was still close to 30. We turned on the AC, all it did was blow warm air. Front desk was not able to assist. We were forced to sleep in a hot room that never cooled over the course of the night. Cooling should be based on room temperature and occupancy, not outside temperature.
Stayed 1 night in Jun 2025

8/10 Good

Lothar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alexey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay.
Stayed 1 night in Aug 2023

4/10 Poor

Thomas

Disliked: Staff & service
Only unexperienced staff Noisy at the Rom from 8 in the morning
Stayed 1 night in Jul 2023

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service
It was under construction and next to the train station. Brand new rooms very nice with extra balcony!
Stayed 1 night in May 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very comfy room with aircon (great as it was v hot when we visited). Decent breakfast. However, the location of this hotel really is a distance away from the places you’re likely to want to go as a tourist, especially the schloss and old town. I walked in in the first evening and it took me 25 mins (admittedly I have short legs and it was hot!). The amazing staff were great at providing us with bus times, but there were only 2 per hour and it took 20 mins as went round the outskirts of town to get in. We started using E-scooters, great for adults as the cycle lanes are excellent, but no good for our teen as you need to be 18. So, great hotel but think carefully about the location - if you want to pop back in the day, that’s not so easy.
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad choice to stay

The hotel is in a so called "milking mode". The place is run down and needs a complete overhaul. The staff is friendly but completely overwhelmed. The AC was not working and the promised "technician" never showed up. The location of the hotel is really good and has potential but as said the place is not recommendable at the current conditions.
Stayed 4 nights in Jun 2022

10/10 Excellent

Ritobroto

Liked: Cleanliness, staff & service
good place and helped us for early check in
Stayed 1 night in Apr 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room, clean
Stayed 1 night in Feb 2022

4/10 Poor

Theresa

Travelled with family
Disliked: Cleanliness
We found this property was lacking in cleanliness. We also had problems with the water - upon arrival around 10pm we did not have warm water from the faucet. The showers were also not hot.
Stayed 1 night in Oct 2021

6/10 Okay

Josepha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The water in the shower was only lukewarm instead of hot, this was rather uncomfortable Cleanliness could be improved Parking should be free
Stayed 1 night in Oct 2021

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schwerin

Excellent room (Studio, King Bed, lake view), no restaurant due to Covid restrictions. Easy and pleasant walk to the Castle via Schlossgarten
Stayed 2 nights in Jun 2021

10/10 Excellent

joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

Perfect night
Stayed 1 night in Nov 2020

8/10 Good

sigfridus F.

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Airconditioning! YEAH!

I lived in USA and for that reason LOVED the fact that this Hotel had AC in the room what really helped me sleeping at night. The hotel is just outside the main area, 8 minutes by bicycle, from the center and the castle. So not really walking distance. But with the bike very easy to do. Hotel it self was pretty clean but at check-in told us that because of Corona, there would NOT be daily housekeeping in the room what is weird because all other hotels did have it on our trip. The Cleaning person had forgotten to empty the trash can in the room and when we told the front desk to get it emptied, it was NOT taken care off. I would come back to this hotel in the Summer because of the AC!
Stayed 2 nights in Sep 2020

2/10 Terrible

Javad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible and dirty hotel! Rude owner/manager!

No AC! No cleaning! No toalet paper! Even after several feedback and mails nothing improved! My worst 7 days in a hotel ever!!! I had to throw all the bed sheets and garbage out in the corridor to be taken seriously by the hotel! 1 and 2 night we spended 3-4 hours until 3 in the morning to kill all the mosquitoes in the rooms! Non I’m our 7 nights did we sleep well: it was 36 degrees inside with no working AC! Receptionist and owner/manager didn’t listen to my requests to clean the rooms! On the fifth night we got offer to change our rooms but it was too little too late! We left on 7th day! Do not underestimate the level of comfort of this hotel: zero zero zero zero -> one 0 for every claimed star! STAY AWAY OF THIS PLACE!!!
Stayed 6 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

One night stay - big family rooms

The hotel is not so far from the city center. Our room was very nice - spacious, clean and comfortable. Only the receptionist was very unfriendly and even rude, which really surprised us. The girl on the next day was much nicer.
Stayed 1 night in Jun 2020

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice business hotel

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night was enough

This hotel is hard to locate and really needs a car or taxi to get to a public transport is poor. Walking, notably from the station is terrible and the rear entrance is not signposted in any way. Anyway the hotel is spacious, rooms well appointed and the reception staff helpful. However we stayed one night and it was enough due to its difficult location.
Stayed 1 night in Sep 2019

10/10 Excellent

Svein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
The bed is too soft and the ac is working well. That’s all I can tell
Stayed 1 night in Jul 2019