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Santa Grand Signature Kuala Lumpur

4.0 star property

Photo gallery for Santa Grand Signature Kuala Lumpur

Meeting facility
Lobby
Bar (on property)
Lobby sitting area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
No 36 Menara Santa Jalan Ampang, Kuala Lumpur, 50450
  • Place, Kuala Lumpur Tower
    ‪5 min walk‬
  • Place, Petronas Twin Towers
    ‪17 min walk‬
  • Place, KLCC Park
    ‪19 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Nyonya Diva

Nyonya Diva

Nyonya Diva

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Get Fit Suite

Get Fit Suite

Get Fit Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite

Spa Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Peranakan Signature Suite

Peranakan Signature Suite

Peranakan Signature Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Tiga

Family Tiga

Family Tiga

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Bong Soo Standard Queen

Bong Soo Standard Queen

Bong Soo Standard Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Bong Soo Superior Queen

Bong Soo Superior Queen

Bong Soo Superior Queen

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bong Soo Deluxe Queen

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Deluxe Queen

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bong Soo Deluxe Twin Combined

Bong Soo Deluxe Twin Combined

Bong Soo Deluxe Twin Combined

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bong Soo Standard Twin

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Standard Twin

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bong Soo Superior Twin

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Superior Twin

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bong Soo Superior Twin Combined

Bong Soo Superior Twin Combined

Bong Soo Superior Twin Combined

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bong Soo Superior King

Bong Soo Superior King

Bong Soo Superior King

8.0 out of 10
Very good
(6 reviews)
  • 19 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Tiga

Bong Soo Tiga

Bong Soo Tiga

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Bong Soo Tiga Twin

Bong Soo Tiga Twin

Bong Soo Tiga Twin

  • 19 sq m
  • River view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Bong Soo Standard Queen

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Standard Queen

  • Sleeps 2

View all photos for Bong Soo Superior Twin

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Superior Twin

  • Sleeps 2

View all photos for Bong Soo Superior Twin Combined

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Superior Twin Combined

  • Sleeps 2

View all photos for Bong Soo Standard Twin

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Standard Twin

  • Sleeps 2

View all photos for Bong Soo Superior Queen

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Superior Queen

  • Sleeps 2

View all photos for Bong Soo Superior King

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Superior King

  • Sleeps 2

View all photos for Bong Soo Deluxe Queen

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Deluxe Queen

  • Sleeps 2

View all photos for Bong Soo Deluxe Twin Combined

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Deluxe Twin Combined

  • Sleeps 2

View all photos for Family Tiga

1 bedroom, memory-foam beds, minibar, in-room safe

Family Tiga

  • Sleeps 3

View all photos for Bong Soo Tiga (3single)

1 bedroom, memory-foam beds, minibar, in-room safe

Bong Soo Tiga (3single)

  • Sleeps 3

View all photos for Studio Suite

1 bedroom, memory-foam beds, minibar, in-room safe

Studio Suite

  • Sleeps 2

View all photos for Nyonya Diva

1 bedroom, memory-foam beds, minibar, in-room safe

Nyonya Diva

  • Sleeps 2

View all photos for Spa Suite

1 bedroom, memory-foam beds, minibar, in-room safe

Spa Suite

  • Sleeps 2

View all photos for GetFit Suite

1 bedroom, memory-foam beds, minibar, in-room safe

GetFit Suite

  • Sleeps 2

View all photos for Peranakan Signature Suites

1 bedroom, memory-foam beds, minibar, in-room safe

Peranakan Signature Suites

  • Sleeps 2

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About the area

Kuala Lumpur

With a stay at Santa Grand Signature Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Pavilion Kuala Lumpur. .This hotel is 0.7 mi (1.1 km) from Kuala Lumpur Tower and 1.6 mi (2.5 km) from KLCC Park.

What's nearby

  • Kuala Lumpur Tower - 5 min walk - 0.5 km
  • Suria KLCC Shopping Centre - 17 min walk - 1.5 km
  • Petronas Twin Towers - 17 min walk - 1.5 km
  • KLCC Park - 19 min walk - 1.6 km
  • Pavilion Kuala Lumpur - 3 min drive - 1.9 km

Getting around

  • Dang Wangi Station - 4 min walk
  • Kuala Lumpur Masjid Jamek Station - 12 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive

Restaurants

  • ‪Greek Opa - ‬6 min walk
  • ‪Mamak Cafe - ‬5 min walk
  • ‪Soul Food Place - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Boost - ‬5 min walk

About this property

Santa Grand Signature Kuala Lumpur

Hotel with a steam room, near Petronas Twin Towers
Santa Grand Signature Kuala Lumpur offers 282 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. 43-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Make yourself at home in one of the 282 air-conditioned rooms featuring minibars and LED televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities, including an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at Kapitan Cafe or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kapitan Cafe - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MYR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 38 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kapitan Cafe

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 25 for children
  • Valet parking fee: MYR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Santa Signature Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel
Santa Grand Signature Kuala Lumpur Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel Kuala Lumpur

Santa Grand Signature Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 130 out of 243 reviews
Rating 8 - Good. 70 out of 243 reviews
Rating 6 - Okay. 33 out of 243 reviews
Rating 4 - Poor. 5 out of 243 reviews
Rating 2 - Terrible. 5 out of 243 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Faith

Stayed 3 nights in Jul 2025

10/10 Excellent

Rym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Shay

Liked: Cleanliness, amenities, property conditions & facilities
everything is great,room is clean, great food,friendly staff,great location
Stayed 5 nights in Jul 2025

6/10 Okay

Wilma

Liked: Staff & service
Disliked: Cleanliness
okay place for short stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeral

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the views from the rooftop, there you have the gym and the pool has view to petronas towers and the KL tower
Stayed 3 nights in Jun 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient, great location, helpful staff!
Stayed 6 nights in Jun 2025

10/10 Excellent

Mohammed

Stayed 2 nights in Jun 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and accommodating, many amenities offered, nice pool and work-out facility, very clean and room service offered daily (compared to other hotels in Malaysia that offer it every 2nd day!) Location in a safe area and some stores & restaurants are walking distance, but to reach the main tourists attractions, one must take a taxi (or bus that is an 8 minute walk!) Additionally, daily breakfast (wide variety) is included for all guests.
Stayed 3 nights in May 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Carl

Stayed 3 nights in May 2025

10/10 Excellent

Laminn

Stayed 13 nights in Apr 2025

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, would recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Konstantin

Stayed 2 nights in Apr 2025

10/10 Excellent

Angie

Stayed 3 nights in Mar 2025

10/10 Excellent

Kostyantyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with free transfer from/to airport
Stayed 1 night in Feb 2025

8/10 Good

Sushil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. The staff is very helpful and courteous. The location is quite good. Is close to a lot of landmarks. Definitely close to several places by taxi drive of 10-15 min. The breakfast was pretty good with several options. The staff was quick to clear tables. We stayed for three nights there. It is a great place for the price!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
A fairly new hotel, in a great location with comfy beds and great wifi. Rooms are very small, with not many comforts. Reception staff were not very friendly or approachable, felt like it was a hassle to them to ask questions. If breakfast is your thing don’t book here unless you LOVE Asian food including fish head curry for breakfast! & super strong coffee. Breakfast area is set up all wrong making it truly chaotic and not relaxing at all. Lifts were terrible, 3 on offer but was always left waiting for a long time. Housekeeping room attendants only did bare minimum, whether you were in the room or not. Had to ask to get the bed made and you were lucky if you got the right number of clean towels for guests in the room. Overall I would not recommend staying here and would not stay again.
Stayed 5 nights in Jan 2025

6/10 Okay

audra

Travelled with family
Stayed 4 nights in Dec 2024

6/10 Okay

Andrea

Travelled with partner
Liked: Staff & service
Good location for metro. Staff in housekeeping and concierge great, really friendly and very helpful. Choice of drinks at dinner and in Sky Lounge poor and not sure what was happening with lifts, felt like we spent alot of time waiting or going up and down unneccessarily. If the breakfast area was sorted out and food quality was better, it would be a more relaxing experience. We tried breakfast once and didnt go again as a nightmare
Stayed 3 nights in Jan 2025

10/10 Excellent

Tan Cheng

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Place and they Staff friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here! Reception staff and poolside staff offered excellent service. The bartender was very professional and very helpful with choosing our drinks.
Stayed 2 nights in Jan 2025

6/10 Okay

Azraa

Travelled with family
We booked two rooms for four nights, overall our stay was okay. Initially we were given rooms on the 4th floor. This was horrible because the breakfast area is on the 3rd floor and from 6.30 in the morning you hear plates clanking, this didn't allow us to sleep. We could only move rooms on the third night due to no available rooms. Between the two rooms we had, the one was much smaller and very cramped.
Stayed 4 nights in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in good location

Good hotel, good location and friendly staff. Breakfast is average and limited space if going after 9am needs more tables.
Stayed 3 nights in Dec 2024