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Aparthotel

Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property

Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Breakfast area
Premium bedding, down duvets, in-room safe, desk
Exterior
Couples treatment room(s), body treatments, body scrubs, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Dryer
  • Washer
  • Parking available
  • Spa

Explore the area

View map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Petronas Twin Towers
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 Bedroom

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Premium bedding, down duvets, in-room safe, desk

Premier Suite, 1 Bedroom (1 King Bed)

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool loungers

PARKROYAL COLLECTION Kuala Lumpur

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 823 reviews
The price is AU$177
includes taxes & fees
13 Oct - 14 Oct
PARKROYAL COLLECTION Kuala Lumpur

About the area

Kuala Lumpur

Located in Kuala Lumpur (Bukit Bintang), Pan Pacific Serviced Suites Kuala Lumpur is within a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. .This luxury aparthotel is 0.3 mi (0.5 km) from Jalan Alor and 1.4 mi (2.2 km) from KLCC Park.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Berjaya Times Square - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Suria KLCC Shopping Centre - 17 min walk - 1.5 km
  • KLCC Park - 17 min walk - 1.5 km
  • Petronas Twin Towers - 3 min drive - 2.3 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪The Lemon Tree - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬1 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with a full-service spa and a fitness center
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 210 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your bed comes with down comforters and premium bedding. 55-cm Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This aparthotel also features complimentary wireless internet access and a banquet hall.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Self parking (subject to charges) is available onsite.

Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)

Family friendly

  • Children's pool
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm Smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping centre

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 149 out of 204 reviews
Rating 8 - Good. 42 out of 204 reviews
Rating 6 - Okay. 7 out of 204 reviews
Rating 4 - Poor. 0 out of 204 reviews
Rating 2 - Terrible. 6 out of 204 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jun Jie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Surendra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Jun 2025

8/10 Good

Calvin Mang Yau

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room in a good location
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to stay while exploring KL. The rooms are modern, clean and spacious. Amenities in room included washer and dryer. We booked the 2 bedroom 2 bath suite, perfect for a family of four. Everything you need within walking distance - Sungei Plaza, Pavillion, night market.
Stayed 5 nights in Jun 2025

10/10 Excellent

Siew yen serene

Travelled with family
Liked: Cleanliness, room comfort
Our 4th checkin for 2 bedroom Deluxe. Their standard in facility, cleanliness and service are always maintained and always keep us on the best comfort. We will be back. Great location surrounding with lots of shopping, restaurants and including local food shop. 5min walk to MRT/LRT that bring to other part of KL conveniently
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonard

Liked: Cleanliness, room comfort
Wonderful location! Great service and well kept property.
Stayed 2 nights in Jun 2025

10/10 Excellent

MOHAMMED

Liked: Cleanliness, amenities, property conditions & facilities
Usually a review has pros and cons. I can’t find a single flaw with this hotel. Service was excellent all the way from check in to check out. The location is ideal for a city. Real in KL.
Stayed 2 nights in May 2025

10/10 Excellent

nick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Very close to shopping. Lot 10 next door. Pavilion 7 min walk. Jslan Alor ect nearby. Single bedroom spacious and well maintained / new. Has washing / dryer. Gym well equipped. Brealfast good.
Stayed 3 nights in May 2025

10/10 Excellent

Chantale, Outremont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in May 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, amenities
Building facilities were great, the staff were friendly, and the breakfast was lovely. The views were perfect. Rooms were very spacious. They were always able to accommodate your requests.
Stayed 7 nights in May 2025

8/10 Good

Mr Chanu

Liked: Cleanliness, amenities, property conditions & facilities
It’s been a excellent stay
Stayed 5 nights in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay. Staff were accomodating. Lots of choices for breakfast. Monorail and MRT were a few metres by foot that can bring you anywhere in the metro. And it’s in the middle of the hustle and bustle of Bukit Bintang.
Stayed 3 nights in May 2025

10/10 Excellent

walid

Liked: Cleanliness, room comfort

Five stars

The most beautiful hotel in world. Pan pacific
Stayed 4 nights in May 2025

8/10 Good

Steven

Stayed 2 nights in May 2025

8/10 Good

Dermot

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable and great location, loved level 25
Stayed 2 nights in Apr 2025

10/10 Excellent

Xin Yee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property located at the heart of KL. The transportation is nearby, maybe 5min walk from Bukit Bintang MRT station. Hotel is clean and comfortable. The only downside for me is the sleeping pillow a bit too soft but is not a big deal. Overall, highly recommend and will choose to stay again in future.
Stayed 3 nights in Apr 2025

10/10 Excellent

SHER MALOOK

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, room comfort

Great accommodations in ideal spot in KL

Very nicely appointed suites that are comfortable and well maintained. Great location within KL. Hotel staff were very nice and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Khairul Anwar Bin

Liked: Cleanliness, property conditions & facilities
Syiok
Stayed 3 nights in Feb 2025

10/10 Excellent

Troung

Travelled with family
Liked: Cleanliness, room comfort

Excellent accommodation

Staff were really helpful, friendly and attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Clara

Liked: Cleanliness, room comfort

Short Stay

Best choice ever for 1st timer in KL. Walking distance to Food Street, night life and shopping centre. Our 1 bedroom suite was well equipped and staff were all very friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Johnson

Travelled with family
Liked: Cleanliness
Fake hardwood floor are all peeling off bumping up needs updating duct tapes on the walls needs fixing and updating
Stayed 6 nights in Mar 2025

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for everything. Great helpful friendly staff.
Stayed 10 nights in Mar 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at this great property, which is in a fab location in KL. The suite was spacious and spotless, and very comfortable. Breakfast offered plenty choice for all pallets, and is served in a lovely room by the pool. I’d highly recommend for a city break on KL. However, our stay ended on a disappointing note with damaged clothes due to bleach in the pool area, and whilst the hotel staff was empathetic and promised to investigate, we’re still awaiting an outcome.
Stayed 5 nights in Mar 2025

10/10 Excellent

Luna

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025