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Hyatt Centric City Centre Kuala Lumpur

4.5 star property

Photo gallery for Hyatt Centric City Centre Kuala Lumpur

Outdoor pool
Property video
Exterior
Lobby
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

View map
17 JALAN SULTAN ISMAIL, Kuala Lumpur, 50250
  • Place, Petronas Twin Towers
    ‪9 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed (High Floor)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds, Balcony

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, City View (High Floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Balcony, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (High Floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds (High Floor)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, City View (High Floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds, Balcony, City View (High Floor)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Basic Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Kuala Lumpur

You'll be centrally located in Kuala Lumpur with a stay at Hyatt Centric City Centre Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. .This luxury hotel is 0.5 mi (0.9 km) from Kuala Lumpur Tower and 0.8 mi (1.3 km) from Jalan Alor.

What's nearby

  • Suria KLCC Shopping Centre - 9 min walk - 0.8 km
  • Petronas Twin Towers - 9 min walk - 0.8 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • KLCC Park - 10 min walk - 0.9 km
  • Berjaya Times Square - 15 min walk - 1.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Raja Chulan Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 55 min drive

Restaurants

  • ‪Brew House - ‬1 min walk
  • ‪O’coffee Club - ‬1 min walk
  • ‪The Dark Horse - ‬2 min walk
  • ‪Fook - ‬1 min walk
  • ‪Niku - ‬1 min walk

About this property

Hyatt Centric City Centre Kuala Lumpur

Luxury hotel with 2 restaurants and a 24-hour fitness center
Hyatt Centric City Centre Kuala Lumpur offers 312 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 312 air-conditioned rooms featuring minibars and espresso makers. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and bidets. Conveniences include phones, as well as safes and electric kettles.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hyatt Centric City Centre Kuala Lumpur has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (MYR 60 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 80 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 80 per person
  • Airport shuttle fee: MYR 295 per person (one-way)
  • Valet parking fee: MYR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hyatt Centric City Centre Kuala Lumpur Hotel
Hyatt Centric City Centre Kuala Lumpur Kuala Lumpur
Hyatt Centric City Centre Kuala Lumpur Hotel Kuala Lumpur

Hyatt Centric City Centre Kuala Lumpur Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 68 out of 76 reviews
Rating 8 - Good. 5 out of 76 reviews
Rating 6 - Okay. 2 out of 76 reviews
Rating 4 - Poor. 0 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martyn

Stayed 4 nights in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
lovely property and amazing staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing rooms amd service, very good location also
Stayed 5 nights in Jun 2025

10/10 Excellent

Lih Chyuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the free valet parking service. The staffs are very helpful, friendly and accommodating every request we made. Great customer service.
Stayed 1 night in Jun 2025

10/10 Excellent

Seri Fariha Idayu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Staff was friendly and room were clean. Breakfast spread not much but top quality. Really enjoyed my stay
Stayed 3 nights in Jun 2025

10/10 Excellent

khawaja M.

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable
Stayed 6 nights in Jun 2025

10/10 Excellent

Yoke Loong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Junda

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a hair
Stayed 1 night in May 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very good. Close to twin towers and malls. Room is very clean and view is good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanelle

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Frederico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights for a conference, it is a new and very nice hotel. Room had a big balcony which was a plus
Stayed 2 nights in Feb 2025

8/10 Good

Osamah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleasant stay here, staff were excellent and helpful and the room was really spacious and well equipped… definitely my go-to hotel in KL from now on!
Stayed 3 nights in Jan 2025

10/10 Excellent

Riaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very beautiful facility, loved the dining room and pool. Staff friendly and helpful
Stayed 4 nights in Jan 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Staff a bit inexperienced. New hotel interior design is innovative. Don't leave vacuum cleaners laying in hallways. Don't hang out by my room with the door unlocked and open even though you are done cleanjng.That was shoddy. And the breakfast restaurant appeared overwhelmed Sat. morning. Not a very good experience. Some hotels take their breakfast very serious and attend to their guests very well. Not yours on this Saturday. Memorably bad service. Out of many food items at 9:45. You can train staff and improve. More smiling please.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chee, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, modern, young and vibrant property. I like the free of charge valet parking for in house guest. The 19th floor breakfast restaurant with amazing views and interior designs. The service was good but short of staff especially at the concierge or parking area where I have pull & push the hotel trolley that full of my luggage myself to "Grab" car. My luggage was parked there unattended. The room set up is nice and modern. Just one thing I would like to highlight is the lighting in the toilet and shower room are insufficient and too dark. It made me feels uncomfortable. Overall room design is fantastic. I also love the bathrobes and tempting to buy one from the hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Fake advertising- be aware

Purchased a family room for two adults and two kids however in the room was only one double bed, how can four people sleep on one double beds. Spoke to hotel and they said it is Hotel.com problem however my question is who provided them with maximum occupancy ? So overall ruined our sleep as one person had to sleep on tiny sofa
Stayed 1 night in Dec 2024

10/10 Excellent

yusuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

세련되고 쾌적한 호텔

새로생겨서 깔끔하고 인테리어도 훌륭합니다. 특히 인피니티 풀이 뷰도 좋고 멋집니다. 체크인때 여러가지로 세심하게 배려해준 스탭 Matthew씨 덕분에 더 편하고 쾌적하게 머물수있었습니다. 수리아몰이랑 걸어서 딱 10분거리라 수리아몰에서 맛있는 음식을 먹고 운동삼아 걸어오기 좋았습니다. 그런데 샤워실 문을 잘 닫고 샤워를 해도 물이 많이 새어나와서 그부분의 개선이 있으면 더 좋을거같아요. 수영장의 스탭분도 센스있고 친절하고 메이드 분들도 요구사항을 잘 반영해주는 등 전반적으로 스탭분들이 매우 우수한 서비스 정신을 가지고 있다고 보여집니다.
Stayed 8 nights in May 2025

8/10 Good

NAOMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025