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View all photos for Club Suite

Premium bedding, minibar, in-room safe, desk

Club Suite

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite

LCD TV

Luxury Suite

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room

Premium bedding, minibar, in-room safe, desk

Club Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Premium bedding, minibar, in-room safe, desk

Club Room

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, desk

Grand Suite

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed

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About the area

Barasat

Located in Barasat (New Town), Taj City Centre New Town Kolkata is within a 15-minute drive of Nicco Park and Salt Lake Stadium. .This luxury hotel is 8.4 mi (13.6 km) from Howrah Bridge and 9.8 mi (15.7 km) from Dakshineswar Kali Temple.

What's nearby

  • City Centre 2 - 1 min walk - 0.1 km
  • Biswa Bangla Convention Centre - 12 min drive - 6.2 km
  • Dakshineswar Kali Temple - 22 min drive - 14.6 km
  • Eden Gardens - 35 min drive - 16.2 km
  • Victoria Memorial - 39 min drive - 18.4 km

Getting around

  • Central Park Station - 10 min drive
  • Belgachhia Station - 12 min drive
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 14 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪KFC - ‬4 min drive
  • ‪The Coffee Bean and Tea Leaf - ‬9 min drive
  • ‪The Blue Nile - ‬2 min walk
  • ‪Banyan Cafe - ‬6 min drive

About this property

Taj City Centre New Town Kolkata

Luxury hotel with 3 restaurants connected to a shopping center in Barasat
Taj City Centre New Town Kolkata offers 147 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages. The spa is open daily.
Make yourself at home in one of the 147 guestrooms featuring minibars and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club and an outdoor pool. Additional amenities at this hotel include concierge services, free babysitting, and a hair salon.
Grab a bite at Shamiana, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Barasat? This hotel has 75347 square feet (7000 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and extended parking is available onsite.
A complimentary manager's reception is offered each day.
Children aged 5 and younger eat free breakfast.
Shamiana - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open 24 hours. Reservations are required.
Wykiki - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Emperor lounge - Onsite café. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • RV/bus/lorry parking (surcharge) on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,003 for adults and INR 500 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Emperor lounge
  • Shamiana
  • Wykiki

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (75,347 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for INR 2950.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1003 for adults and INR 500 for children
  • Airport shuttle fee: INR 1568 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: INR 2950.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kolkata Swissotel
Swissotel Hotel Kolkata
Swissotel Kolkata
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), Asia
Swissotel Kolkata Hotel
Swissotel Kolkata India/Kolkata (Calcutta)
Swissotel Kolkata
Taj City Town Kolkata Barasat
Taj City Centre New Town Kolkata Hotel
Taj City Centre New Town Kolkata Barasat
Taj City Centre New Town Kolkata Hotel Barasat

Taj City Centre New Town Kolkata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 449 reviews
Rating 8 - Good. 104 out of 449 reviews
Rating 6 - Okay. 26 out of 449 reviews
Rating 4 - Poor. 14 out of 449 reviews
Rating 2 - Terrible. 14 out of 449 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Harinder

Stayed 2 nights in Oct 2025

10/10 Excellent

Dr Natasha

Stayed 1 night in Oct 2025

10/10 Excellent

Abhi

Business traveller, Travelled with partner
Liked: Amenities
Good
Stayed 1 night in Oct 2025

4/10 Poor

Prakash

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Prakash

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not upto the mark like other Taj.
Stayed 5 nights in Sep 2025

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the Taj is exemplary. I would recommend this place to everyone, they really go out of their way to make you feel special. The pool is amazing, the breakfast is wonderful and most of all the staff at the hotel are the best. The customer service in this place always goes above expectations. Extremely pleased with my stay here.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sanjit

Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been coming to Taj Hotel since it used to be Swiss Hotel for many years. Every time I feel like I’m coming home. Very well treated by everyone. Highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Pongkhi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!!

Excellent stay! The crew is very attentive, kind and respectful and highly efficient!! I stayed for 1 night with my elderly parents and the entire experience was so smooth!! Thank you!!
Stayed 1 night in Aug 2025

10/10 Excellent

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, friendly staff. They made my staff very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Saugato

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Surajit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the hotel was fabulous. The hotel was in an excellent condition with all the latest amenities. The staff was superb .. a big shoutout to Bikash, Chetna and Rupsha and the entire staff. Would love to stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Manju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, they are warm and welcoming, great atmosphere with great aroma.
Stayed 2 nights in Jun 2025

10/10 Excellent

Radha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Stayed 1 night in Jun 2025

10/10 Excellent

Anshul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality great food
Stayed 3 nights in Jun 2025

10/10 Excellent

MOHAMMEDSUFIYAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No 1 choice of airport area
Stayed 4 nights in Jun 2025

10/10 Excellent

Rupesh

Liked: Cleanliness, amenities, property conditions & facilities
This was my second stay at this property, and once again, it was an amazing experience! 👏 Just one piece of constructive feedback: while enjoying the lovely breakfast, I occasionally noticed that some items on the counters needed refilling and were left empty for a while. That said, the staff and overall service were excellent, and I truly appreciated the warm hospitality.
Stayed 2 nights in May 2025

10/10 Excellent

Sanjukta

Stayed 3 nights in Apr 2025

10/10 Excellent

Mou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Aruna

Liked: Cleanliness, amenities, property conditions & facilities
My stay was good & safe. Food in room dining was great ordered couple of times. But lobby/front desk so many staff walking around but you’re waiting to get things done like had to wait for my luggage after checkout & I had to leave for airport but staffs are very polite & felt safe throughout. I will come back for sure & will recommend my family abroad.
Stayed 4 nights in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Prafulla

Stayed 4 nights in Mar 2025

10/10 Excellent

Saurav

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing experience loved the hospitality
Stayed 1 night in Mar 2025