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Hyatt Centric Ballygunge Kolkata

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A rooftop swimming pool with lounge chairs and umbrellas, surrounded by a modern building with large windows.
Lobby sitting area
Reception
Gym
Food and drink

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
17th Garcha 1st Lane, 1st Lane, Kolkata, West Bengal, 700019
  • Place, Gariahat Market
    ‪8 min walk‬
  • Place, Birla Mandir
    ‪12 min walk‬
  • Place, Shrine Basilica Bandel
    ‪12 min walk‬
  • Airport, Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪58 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, individually furnished

Executive Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually furnished

Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • City view
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Kolkata

With a stay at Hyatt Centric Ballygunge Kolkata in Kolkata (Ballygunge), you'll be a 2-minute drive from Birla Mandir and 6 minutes from South City Mall. .This luxury hotel is 3.5 mi (5.6 km) from Victoria Memorial and 3.6 mi (5.7 km) from New Market.

What's nearby

  • Gariahat Market - 8 min walk - 0.7 km
  • Birla Mandir - 12 min walk - 1.0 km
  • Shrine Basilica Bandel - 12 min walk - 1.0 km
  • Deshapriya Park - 15 min walk - 1.3 km
  • Quest Mall - 9 min drive - 2.6 km

Getting around

  • Ballygunge Station - 7 min walk
  • Kolkata Ballygunge Junction Station - 15 min walk
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 50 min drive

Restaurants

  • ‪Sharma Juice Centre - ‬6 min walk
  • ‪Spice Kraft - ‬6 min walk
  • ‪Mirch Masala - ‬1 min walk
  • ‪Campari - ‬8 min walk
  • ‪Remo's - ‬8 min walk

About this property

Hyatt Centric Ballygunge Kolkata

Hyatt Centric Ballygunge Kolkata offers 93 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 93 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Tess, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tess - This bistro specializes in international cuisine and serves lunch, dinner, and light fare.
YAYAvar - This theme restaurant specializes in Indian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Cal-On - This poolside rooftop bar specializes in American cuisine and serves dinner only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: INR 1,180 for adults and INR 590 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cal-On
  • Tess
  • YAYAvar

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 7 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for INR 1500.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1180 for adults and INR 590 for children
  • Airport shuttle fee: INR 1770 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballygunge Park Plaza

Kolkata Park Plaza

Park Plaza Ballygunge

Park Plaza Ballygunge Hotel

Park Plaza Ballygunge Hotel Kolkata

Park Plaza Ballygunge Kolkata

Park Plaza Kolkata

Park Plaza Kolkata Ballygunge

Park Plaza Kolkata Ballygunge India/Kolkata (Calcutta), Asia

Radisson Kolkata Ballygunge Hotel

Radisson Kolkata Ballygunge India/Kolkata (Calcutta)

Radisson Kolkata Ballygunge

Hyatt Centric Ballygunge Kolkata Hotel

Hyatt Centric Ballygunge Kolkata Kolkata

Hyatt Centric Ballygunge Kolkata Hotel Kolkata

Hyatt Centric Ballygunge Kolkata Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 100 reviews
Rating 8 - Good. 15 out of 100 reviews
Rating 6 - Okay. 7 out of 100 reviews
Rating 4 - Poor. 0 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alka

Liked: Cleanliness, amenities, property conditions & facilities
Yes to both
Stayed 5 nights in Feb 2026

10/10 Excellent

Swapan

Stayed 1 night in Jan 2026

10/10 Excellent

Seraz Md Sohail

Rooms: were cleaned everyday Excellent Location: Walking distance to Gariahat shopping market as well as good halal restaurant (e.g. Mircha Masala)
Stayed 10 nights in Dec 2025

10/10 Excellent

Shalmoli

Stayed 4 nights in Jan 2026

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Amarnath

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless, and the staff were very responsive. Check-in and check-out were smooth. However, the view out of the window was depressing: old, abandoned, multi-storied government quarters. I realize that the hotel cannot do anything about it. Our room keys often failed, and they needed to be rekeyed. This was for multiple rooms that our family used. So it looks like a more general problem. While the staff was very responsive and addressed the issue immediately, this did cause us some inconvenience. The location is unbeatable. Very close to the Gariahat and all the hustle and bustle. A lot of street food and street shopping options are within walking distance. The hopping malls are not far either. We used the hotel car for a few trips and airport pickup and dropoff. They are reasonably priced, and the drivers were great. Ubers were also very easy to get. The restaurant is nice. We enjoyed the breakfast buffet. However, the Indian options for lunch and dinner were often too spicy. They may be intended for Indian guests, but they are too spicy for Western palates. This is unlike the other 5-star restaurants in India I experienced on the same trip.
Stayed 2 nights in Dec 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities, good breakfast opinion, helpful staff
Stayed 4 nights in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
I have stayed at the taj bengal normaly this hootel is a way better location. Good clean room great location tasty food in both dining options.sometimes there could be communication errors with. Staff. That caused issues which were frustrating at times.such as getting a 4am wake up called when asking to be called 8am. But in genral good clean hotel and friendly staff. One thing i would give as feedback i kept getting asked to do feedback froms. All the staff which became an annoyance to the stay. Quite clearly there is some comission involved.Feedback should really be requested after the stay not 10 times during the stay.
Stayed 4 nights in Dec 2025

8/10 Good

Louay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 8 nights in Dec 2025

10/10 Excellent

arghyadeep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff very friendly and amazing service
Stayed 2 nights in Dec 2025

6/10 Okay

Ritaban

It was okay. Not the best experience but ok. View is terrible. Room I took had electrical issues. Couldn’t use all plug points. Service was good. I had had better experiences in other hotels in Kolkata.
Stayed 26 nights in Oct 2025

10/10 Excellent

Saloni

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel, good food and super staff
Stayed 6 nights in Oct 2025

8/10 Good

KSN

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room staff v ery courtseous. Sourrounding too bad
Stayed 2 nights in Oct 2025

10/10 Excellent

Mandy

Stayed 1 night in Nov 2025

8/10 Good

Aneesa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service from the staff was great, I really liked this and my Dad really liked it too. The breakfast was good and had variety. The beds were comfortable and the shower had good power. We would get an Uber to the Indian Museum/Park Street and would then spend the whole day walking around the sites (Victoria Memorial Hall, Tipu Sultan Masjid, Birla Planetarium, Indian Museum, Markets and Park Street). One day we had to travel a bit further to get to Rabindranath Tagore Museum but it is well worth it. If you dont mine taking a 30min taxi to the highlights then this is definitely the hotel for you.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joydeep, Singapore

Always clean, courteous and warm, great food especially the in room dining
Stayed 6 nights in Oct 2025

6/10 Okay

Dipti

Travelled with partner
Liked: Cleanliness
Small clean rooms, nice staff, expensive restaurants limited draft beer options and they take Bluetooth speakers off guests on arrival. Good area to explore from but limited information available on site for tourism in the city.
Small pool with a few beds
Interesting neighbors
Stayed 3 nights in Oct 2025

10/10 Excellent

Anshuman

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is rather new and it is very well organized with the staff going overboard when it comes to hospitality. The rooms are where the hotel really shines. The decor, lighting, automatic shades, sunlight dimming opaque curtains, motion sensitive area lighting, a bath shower which drowns the guest in a warm watery embrace. There is a lot to like about the rooms. The regular fare is all there including a 70-65 inch TV, but I did not watch anything on it to know its pluses or minuses. The restaurant downstairs does a good job, but where the Yayavar restaurant can indeed improve its service is in two areas - 1. Do not overcook the veggies in the buffet menu. The string beans were cooked so much, they had turned chewy. One ought to be able to feel a slight crunchiness from the veggies. 2. The F&B staff is so focused on providing an exemplary service that it sometimes feels somewhat intrusive. They should allow a guest to enjoy their meal in peace rather than have to answer a question about how the food is every 3-4 minutes. They should keep the conversations to a minimum unless a guest truly wants a lengthy dialog on anything. One positive thing I noticed is that the F&B staff remembers guest preferences and does check if they want their fav upon a second visit to the restaurant onwards. The housekeeping staff leaves no stones unturned in giving you a room which is spic and span. Other than a couple of minor irritants, my stay was very very good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Prantika

Stayed 5 nights in Oct 2025

8/10 Good

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Nafisha

Stayed 1 night in Oct 2025

10/10 Excellent

Devika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Mayuresh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Very well maintained property. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joydeep, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept property with very good service
Stayed 3 nights in Aug 2025