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Grand Mercure Yatsugatake Resort & Spa

4.0 star property

Photo gallery for Grand Mercure Yatsugatake Resort & Spa

Premium bedding, down duvets, in-room safe, desk
Executive Room (2 Twin Beds and 2 Extra Beds)
Rooftop terrace
Lobby
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • All-inclusive
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

View map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501
  • Place, Kiyosato Highland Park
    ‪6 min drive‬
  • Place, Hirayama Ikuo Silk Road Museum
    ‪9 min drive‬
  • Place, Nakamura Keith Haring Collection
    ‪16 min drive‬

Room options

View all photos for Classic Room (2 Twin Beds and 1 Sofabed)

Classic Room (2 Twin Beds and 1 Sofabed)

Classic Room (2 Twin Beds and 1 Sofabed)

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room (Japanese Style. 4 Futon Beds)

Classic Room (Japanese Style. 4 Futon Beds)

Classic Room (Japanese Style. 4 Futon Beds)

7.0 out of 10
Good
(18 reviews)
  • 36 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Premium bedding, down duvets, in-room safe, desk

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

  • Sleeps 12
  • 2 Twin Beds and 4 Twin Futons

View all photos for Executive Room (2 Twin Beds and 2 Extra Beds)

Premium bedding, down duvets, in-room safe, desk

Executive Room (2 Twin Beds and 2 Extra Beds)

8.4 out of 10
Very good
(12 reviews)
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Room (2 Twin Beds and 1 Sofabed)

Standard Room (2 Twin Beds and 1 Sofabed)

Standard Room (2 Twin Beds and 1 Sofabed)

  • 36 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

  • Sleeps 12
  • 2 Twin Beds

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, 2 Single Beds (1 Extra Bed)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 2 Single Beds (1 Extra Bed)

  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Premium bedding, down duvets, in-room safe, desk

Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Premium bedding, down duvets, in-room safe, desk

Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Premium bedding, down duvets, in-room safe, desk

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Single Beds, Mountain View

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 2 Single Beds, Mountain View

  • Sleeps 4
  • 2 Twin Beds

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The price is AU$286
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About the area

Hokuto

Located in Hokuto, Grand Mercure Yatsugatake Resort & Spa is on the boardwalk/promenade, within a 10-minute drive of Doryu Waterfall and Kiyosato Highland Park. .This family-friendly hotel is 4 mi (6.4 km) from Seisen Footbath and 4.6 mi (7.4 km) from Hirayama Ikuo Silk Road Museum.

What's nearby

  • Kiyosato Museum of Photographic Arts - 6 min drive - 4.4 km
  • Kiyosato Highland Park - 6 min drive - 6.3 km
  • Hall of Halls - 8 min drive - 8.4 km
  • Hirayama Ikuo Silk Road Museum - 9 min drive - 6.6 km
  • Nakamura Keith Haring Collection - 16 min drive - 14.5 km

Getting around

  • Kai-Ōizumi Station - 17 min walk

Restaurants

  • ‪Coucou CAFE - ‬5 min walk
  • ‪コパン北杜店 - ‬3 min drive
  • ‪il nonno pizzeria - ‬11 min walk
  • ‪八ヶ岳パイ工房 - ‬6 min drive
  • ‪Cafe Kai With Dogs Yatsugatake - ‬2 min drive

About this property

Grand Mercure Yatsugatake Resort & Spa

Family-friendly hotel with a full-service spa and a 24-hour front desk
Grand Mercure Yatsugatake Resort & Spa offers 250 air-conditioned accommodations with safes and slippers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Hot springs and an outdoor tennis court are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 250 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including hot springs and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

At Grand Mercure Yatsugatake Resort & Spa, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Grand Mercure Yatsugatake Resort & Spa has a restaurant on site.
Le SENSORIEL - This restaurant serves breakfast and dinner. Open select days.

All-inclusive details

All-inclusive room rates at Grand Mercure Yatsugatake Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Child's Club Card: JPY 0 per night, (up to 5 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 3800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto

Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 159 out of 386 reviews
Rating 8 - Good. 144 out of 386 reviews
Rating 6 - Okay. 49 out of 386 reviews
Rating 4 - Poor. 24 out of 386 reviews
Rating 2 - Terrible. 10 out of 386 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sara

Travelled with family
Liked: Amenities
Property is clean but dated. The indoor playground is wonderful for my kids. The buffet meals were great and had a wide variety. Definitely would recommend and come back.
Stayed 1 night in Mar 2025

10/10 Excellent

tsailing

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with 3 people
Stayed 1 night in Jun 2024

10/10 Excellent

MING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great performance for the price

Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

We enjoyed our night stay for relaxation and onsen. My kids (under 6) enjoyed the lobby room play area and the staff were courteous. The izayaka restaurant was a nice treat. Good food for a great price. We’ll be back :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice environment

The hotel is nice and with nice view. The staff in their Japanese restaurant are so caring and considerate. I like this hotel and may book here again is I visit the surrounding area again.
Stayed 4 nights in Jan 2020

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We a nice and pleasant stay. Thank you.
Stayed 1 night in Dec 2019

10/10 Excellent

Janet, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a large resort area for Japanese families. Beautiful and large onsen with nice outside rock area. We were the only Caucasian’s.
Stayed 1 night in Jul 2018

8/10 Good

Monskies, Sydney

Liked: Cleanliness, staff & service

A very kids-friendly hotel

The traditional Japanese room is great for families with small children. The onsen and play areas are just what tired parents need. Very happy with our stay.
Stayed 1 night in Apr 2018

8/10 Good

Shaun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good and bad.

As rated, clean and great service. However very old hotel, and beds are very hard. Bathrooms very small, and overall dated hotel. Caters to large tour buses. Overpriced buffet, amazing local restaurants, best I've had in years. Just need to walk 10-15 mins. Onsen was great but no tattoos!! FYI. My Fuji is amazing if you can see it, and the observatory is good as well. Try picnic bus to rock restaurant, and sunshine meadows. Be sure to catch the early bus, very limited hours.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no frills get away

it was pleasant although a little out of the way, surprised to see quite a number of tourist groups staying over. Breakfast and dinner was decent, it could be better. the room was large compared to most hotels.
Stayed 1 night in Jun 2017

10/10 Excellent

chiaki

Liked: Amenities
ご飯も美味しく、施設内の遊具も楽しく遊べて良かったです！
Stayed 1 night in Jun 2025

8/10 Good

Saito

Stayed 1 night in Jun 2025

8/10 Good

Hidemi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

saori

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
オールインクルーシブのホテルということで、家族旅行で伺いました。 15時からチェックインでしたが、チェックインの行列ができていてびっくり。スタッフの方たちの対応は素晴らしかったです。 お部屋は広々していて清潔感がありました。五階のお部屋でしたがバスルームの匂いが気になりました。 しかし、大浴場、食事会場、ラウンジ全て大満足です。子供向けの食事も充実しています。 幼児、小学生の子供を連れて行きましたが、地下にある遊び場でたっぷり遊べてよかったです。
Stayed 1 night in Jun 2025

8/10 Good

???

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Rina

Stayed 1 night in Jun 2025

10/10 Excellent

Kotaro

Liked: Cleanliness, amenities, property conditions & facilities
非常によかったです。
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hiroko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全体にゆったりとしていて良かったです お風呂のある階も以前と違って贅沢なぐらい空間がありました。今度は是非アロママッサージもお願いしたいです
Stayed 2 nights in Jun 2025

8/10 Good

kyohei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子連れには良い。 連泊すると単調に感じるかもしれない。
Stayed 1 night in Jun 2025